I talked to Shane this morning regarding a GOPHER HAWK device. He was so nice and patient with me…read moreasking a few questions. He was very helpful, professional, and knowledgeable. I would definitely recommend this business!! I'm glad I decided to go to this business.

no customer service quality and very bad mannered. I called to see their inventory or supply in…read moreperson person said we don't have a show room or yard . we just call you back, I said I'm not asking to get a call back I'm asking if I can walk in and check it out. He got upset and hanged up on me. I'll take my business somewhere else . just lost your self 3k sales. how incredibly you talk to someone asking for help or assistance. He must not enjoy his job with that attitude .

I had a very upsetting experience witnessing an interaction between a Home Depot employee named…read moreDaren and an elderly customer. I wasn't the person being helped, but what I saw was difficult to watch. The elderly man politely approached Daren, who was standing alone at the cashier's desk, and asked for help finding an item for his kitchen. Daren immediately snapped, "I'm busy right now." The man apologized and said he would wait. When Daren was finally ready to speak with him, the customer began explaining what he needed. Before he could finish, Daren interrupted him and loudly said, "That makes no sense." Daren then said he would get someone else to help, but the customer appeared to be hard of hearing and didn't catch what he had said. A short time later, another Home Depot employee approached. Daren began raising his voice at the elderly man, saying, "Why did you go get someone else? Didn't you hear me say I would get someone for you?" The man apologized again and explained that he had misunderstood. Instead of showing patience or compassion, Daren continued speaking aggressively, making comments like, "Nothing gets past me," and, "The road ends here." The customer stayed quiet, apologized repeatedly, and simply waited. By the time I left, he had been waiting for at least 20 minutes and still had not received any help. It was genuinely difficult to watch. I wanted to step in and defend the elderly man, but Daren's aggressive behavior made me feel like I would be treated the same way. Daren may be a manager, but regardless of his position, this behavior was unacceptable. No customer--especially an elderly person who was polite, patient, and simply asking for assistance--should be spoken to this way. I sincerely hope a supervisor reviews this incident and addresses it appropriately, because this level of disrespect has no place in customer service.

Tonight we were tired and needed a lot more things for our clients remodel. Rachel helped us out a…read morelot! She didn't have to do it but she helped us check out two carts full then connect the sale with our clients information. It was greatly appreciated! Rachel earns 5 stars for her positive helpful attitude. Thank you for your sweet customer service skills, that's rare these days. We also got a great deal on some quality items including some gorgeous white and black polka dot backsplash for the kitchen.

Rachel has complied a treasure trove of amazing & affordable up-cycled clothes, housewares, art,…read moreand vintage pieces. The store is chock full of colorful delights for all ages and sensibilities. Shop small, shop local. Support Rachel and visit Gummy, the resident kitty!

This store is awesome! The items are super fun, & super supportive of local artists. We love how…read moremuch they get involved with community events. I did not give 5* due to them not entirely being wheelchair/Stroller friendly. With such a cool store I understand they have a lot to sell! But we cannot fit in between the isles leaving us stuck mostly towards the front. Would love to go in further without feeling the restrictions:) They have a selection of candles, clothing, & fun novelty items. Prices are reasonable as well!

I really enjoyed my visit here ! The prices are a great value at this lavender farm. I really…read moreappreciate the whole experience: you pick up your basket, clippers, gloves, and come inside to wrap the bundle. I really enjoyed the candles scent and price point. The service was great, friendly and helpful recommendations. You can actually buy lavender plants here. Must make stop if you are in the area

Stopped by here a couple of weekends ago and had a lovely time picking lavender with the kids…read more There aren't any big signs but you'll see the fields of lavender with the open gate and a couple pop-up tents with lavender plants and products. The lady running the stall is very friendly and provides baskets and snippers for picking. We bought a few soaps as well and then picnicked under a beautiful oak tree on the property. Definitely recommend!

Great nursery, the owner is so knowledgeable and friendly. We loved walking around and seeing all…read morethe native plants. Found perfect shade-loving plants for our front porch that were out of the ordinary from what we'd find at anywhere else.

Best nursery for sage especially. Going again this weekend to buy more sage. My sage is so…read morebeautiful all from this nursery.

I love to buy plants here. Everyone is so friendly and always willing to share knowledge. They…read moreoften have sales.

I really want to love this nursery, but the greenhouse plants have a huge spider mite problem. You…read morecan see the little webs all over the plant. Multiple purchases over the past year and have had the same issue every time. All of my plants eventually succumbed. I went back and asked the staff about it and they truly did not seem concerned and were not able to offer any help.

Very high-quality place with lots of kind workers that are super knowledgeable! Definitely…read morerecommend it 100%. Much better than getting plants from Costco or Home Depot. And walking around the store is so fun, you'll see all types of plants and trees. Great value too.

They have very friendly staff and various plants to pick from. As soon as you walk in you are…read moregreeted and asked if you are in need help.

Absolutely love this place!! we do not live close but we visit at least twice a year and they never…read moredisappoint

It was really fun visiting this garden shop. Entering the outdoor space feels like you are visiting…read moreyour eccentric aunt's cottage. Everywhere you look there are tables and shelves filled with every type of ornamentation you can think of - statues large and small, pots, holiday decor, wind chimes, signs, fountains, stakes, etc. etc. etc.! I found most of the pricing to be reasonable. I'm not sure how long we spent wandering around trying to take it all in. Highly recommend a visit to this whimsical, magical space whilst in Los Olivos.