I have lived in Dorset for almost 5 years and I always pass by what seems to be a cute little Pottery store across from Dorset Bakery. Today my mother and I decided to finally enter the store hoping we would find a gift for my sister.
Upon entering, I was pleasantly surprised by the sweet deigns. One piece resonated as my sister has a phobia of Frogs and I came across a little plate with a frog on it. I then said out loud "Stephanie will love this! It will be a funny joke!" I want to also add that upon entering I gave the owner of the store multiple complements. Once I said the above comment, the owner felt it necessary to walk over to me as say in an extremely arrogant tone "I really don't want my pieces considered a joke."
Both my mother and I were speechless. I immediately tried to reassure her that it was a joke between my sister and I and had nothing to do with her pieces as clearly, I loved them. My mother and I then left right away as this left a sour taste in our mouths. I also then thought "why am I reassuring the store owner over a piece I was about to purchase"?
In conclusion, I am appalled by the lack of customer service, arrogance and nerve of this store owner. I was about to purchase a few pieces in the store, but I immediately lost my appetite upon being addressed in such a rude and unnecessary way.
Anyone that is considering entering this store please enter at your own risk because you might have a miserable buying experience. This woman should not have a business as this was completely unacceptable. read more