Dr Rooney and staff are very accomadating. I have a special needs child and from day one he was…read morevery accommodating. I didnt know that the prior dentist had left. This was my second appointment. As a matter of fact he even took xrays on my son with my assistance after the prior dentist told me he couldnt take the xrays. Thank you all for your patience with my son.

This building must be cursed or something. Previous dentist in this office was bad enough but the…read morenew dentist here is even worse! I do not have any idea why Dr Brian Rooney is a pediatric dentist because he is absolutely HORRIBLE with children. He was inflexible, inpatient and straight up offensive to my child, ripping a squishy toy they literally had in the office for the kids, away from him and saying he wouldn't want him to "drool on it"! He was not even able to do his job and told me to take my child to the hospital! If you like the kind of dentist who will straight up lie to your kid and tell them it won't hurt when it hurts a lot, go ahead and see Dr Rooney. When he did the numbing medication he was so clumsy my kid was bleeding everywhere, and he blamed my kid for moving. I'm sorry but you're supposed to know how to work with children. Again, if you want someone to basically terrify your child into not moving an inch, go see Dr Rooney, but if you want your child to not be terrified of the dentist then please do not ever let them come here, they will be scared for life. I was bought to tears over the dreadful treatment of my child by this man - I really have never come across anything like it in my life. When he asked for feedback, I started to give it to him and he argued with me and told me that my feedback was not valid - so at that point he was obnoxiously rude not only to my child but to me as well. I'm still in shock over how we were treated. If your child has any kind of special needs - run a mile from this monster. He has literally no rapport with kids at all - he seems to hate them unless they sit perfectly still and say nothing. He's also too rough and DOES hurt - and then will say your kid is lying and that they are not hurt at all. Absolutely disgusting. He should not be allowed near any child.

I must say that I was impressed with our first few visits with this office. I felt like it was a…read moreperfect match. My children were requested to return asap as they had few cavities. I just now reached out to schedule an appointment for my daughter to have her teeth fixed and the first appointment is in November!!! It is now July! I was told that I need to take a photo of my child's cavity (this is ridiculous) and send it to the doctor in order for him to prioritize!!! This is crazy! I have already paid for the x-rays and the records are available to the doctor. I am shocked and disappointed to have such grade service turn to this. If remember thinking that it was too good to be true. I just hope that this dentist is not in it for the money only and have done all that he had to to gain the following but is not able to actually keep a solid responsibility towards the children. This office used to be open any time of day, weekends as well to 'help' accommodate the cleaning of the teeth, but are not able to do the same to fix the teeth. I do not recommend.

Dr. Dyson had my two and four-year-old kids belly laughing during their visits. He truly has a…read moregift with making children feel comfortable. His staff is also great. While my kids are small enough that they've only ever had to have cleanings without any cavities, etc., I would recommend him to anyone based on my experience so far.

This was my first visit here. I have shamefully not been to a dentist in well over 6 years, so it…read moregoes without saying this will not be my last visit. First the bad: I waited over an hour in the dentist chair before anyone helped me. I did have an dental assistant seat me and check in a couple of times. Turns out the day I needed to get in, which was a squeeze-in appointment, only one dentist was on duty. Normally I would walk out after an hour, but knowing this was a quickly scheduled visit I was understanding of the wait. However, it really leads me to The Good. The Good: The Dental Assistant, Asif, understood why I hadn't gone in so long and took great care in the X-Rays. His bedside manner and patient care were phenomenal. He was very alert and kind. Then when the dentist did come my way, she took her time, didn't rush things, and put together what I believe to be a comprehensive plan to get me back on track to good dental health. The hygienist even made time to probe me to find out what kind of cleaning appointment I would need, once some of the other work is done. In a nutshell, it was worth the wait, and then some! I know this was a first visit, but I really liked the people - even the receptionist was welcoming. Based on some of the other reviews I have read here, I wonder if some of the problems people encounter are either one-offs or self-driven. People tend to mirror what they see in others and if you put out negativity you almost always end up getting it reflected back at you. At any rate, I can't believe I am actually rating a dentist, but it was that good of a visit!

I had a first appointment in the morning and had to wait a half an hour just to be seen. They took…read morex-rays and then the dentist said they will make a plan for cleaning. I told them I did not want a deep cleaning and they were insistent that they will not treat me or see me if I do not accept a deep cleaning. This is a way for a dentist to get more money out of a patient. I would never go back to this place.

I was honestly very surprised by the reviews on here about this practice. I took my daughters here…read more(2 and 3) for cleanings and the experience was totally great. They each had their own hygienist and sat in chairs next to each other. My 3 year old was okay doing it by herself, but I helped hold my 2 year old. There were no xrays/no separation as described in other reviews. My daughters' teeth looked great and I wasn't sold any unnecessary procedures. I think the experience may vary based on dental hygiene practiced at home. I limit sugar, my kids rarely have juice, and We brush at least 2x a day, floss, since they were less than a year old. That's not to say they also didn't get their dad's good teeth genetics because mine are awful. I guess the takeaway is, if you have specific concerns, you should address they before the visit. Overall, I was very pleased.

My son was 3. Dr McQuire commented how good he was for the cleaning…read more Then they took the xrays. They said we had to wait outside. He was crying and screaming for us. My son is still dealing with their method of separating us from him for the X Rays. He was crying and scared and we will always regret not pulling him out of that situation. The impact of that short bad experience is still lasting. He was so good with dentists until that moment. We've had to make trust building appointments with our new dentist since then. Imagine if you are a little child surrounded by strangers who are holding you down and jamming that damn x ray piece in your mouth. I bet he was wondering why we left him there. If you choose to go here don't make our mistake.

both times i visited Zufall, i was blown away by the incompetence of the staff at each location i…read morevisited. the first appointment i scheduled was at their somerville location. i explained in detail that the reason for my visit was to have my TMJD assessed; they scheduled and confirmed an appointment for me. i sat in the waiting room for 1 1/2 hours, only for the doctor to tell me that they actually don't offer the services i specifically requested on the phone... so, why exactly did you offer me an appointment, then? my second visit, about a year later, was scheduled at 11:30. i showed up to the wrong location (Flemington) which was my bad- but luckily, the front desk there informed me that my appointment was actually at 12, and that i had just enough time to rush over to Bridgewater and make it to my appointment on time. perfect. so i drove all the way to bridgewater, only to be told that i was, in fact, scheduled for 11:30, and had missed my appointment. they'd already confirmed this information with Flemington as i began my drive to Bridgewater, yet NEITHER office thought to call and let me know. they just let me drive 1 hour to bridgewater and back for an appointment they knew i already missed. how this confusion occurred over something as straightforward as the actual time of my appointment is beyond me, but i am livid. i've never dealt with such disorganization and lack of professionalism from a doctor's office in my entire life. mind-boggling how that business could still be up and running.

This office was ok at first. Then my daughter needed a crown, and had to see if insurance would…read moreapprove it. The office manager told me we were denied. Then she told me that she'd try again with insurance. My daughter and I waited a year to get an answer about her crown. Every time I asked the manager about the claim, she told me there was still no answer, and told me not to call the insurance company, she would handle it. I thought that was strange. So I called insurance company myself, to find out what the hold up was...then I found out that, SHE NEVER SENT THE CLAIM TO INSURANCE!!! She lied and fed me bull every time I asked her about it. This is incompetence at its best. I was so upset and angry when I realized she lied the whole time...EVERY time! What a disgrace! Be careful and follow up on whatever this woman tells you. We wasted so much time because of her. My family and I will never step in a Zufall office again...

Unfortunately, I found out without notice that the office closed. It happened after a tooth broke…read moreoff after a root canal. I had prepaid for the dental treatment plan and now I am owed $900 in treatment that was never completed, after numerous attempts, I can get a response from the corporate office. Off to small claims court.

I was charged by Brighter Dental Care (Flemington) for a covered procedure performed in 2020. I was…read moreinitially informed by the office manager of the dental office that once my dental insurance provider - Metlife - issued the Explanation of Benefits (EOB), I would be refunded. The Explanation of Benefits was issued but I was never refunded. I have reached out to the dental office 10+ times (I have cell phone records as proof) and still have been unable to obtain a refund. Brighter Dental Care owes me $746.60. (Metlife agrees that I was overcharged by this amount.) 7/6/21 Update - After almost a year, I received my refund after threatening to file in small claims court.

Doctor Yee is wonderful. I always have a decent experience there- they make going to the dentist…read morepleasant.

I love my dentist! Been going here for years! I live a good 40 minutes away but I'll travel just…read morefor this place. Appointments are easy to make. They're always prompt & on schedule. Everyone's very down to earth and very professional at the same time. The space is always clean and bright. AND they have tvs on the ceiling so you can focus something other than what's going on in your mouth. It's hard to find a good dentist & I'm so glad I found mine!