I am owner and operator of a small Mom and Pop printing company in the area and have had the…read morepleasure of working with their staff to make sure all the printing needs for their different associations be prepared efficiently and correctly for their annual election ballots. Gioia as the front line receptionist has always greeted us pleasantly and without hesitation, getting the information needed to the proper property managers. CMC treats everyone like family. Lisa B.

The company is very hard to get in touch with the individual property managers. I have sent emails…read moreand have waited for a reply to no avail. The most the receptionist can do is send you to a voicemail box. Also, for whatever ever reason the property is always being transferred to a new person. I've been in contact with about 4 different property managers in the last few years.

I was the treasure for our HOA, a job I found was harder than anticipated. We changed from a…read moreunacceptable management company to Phoenix just as I was learning the position. With the extremely helpful guidance from the office staff, including front office, manager & especially the accounting department my job was easier. Questions were answered on a timely basis and explanations were clear & concise. I highly recommend Phoenix management company for anyone's HOA needs. P. Doering

This Property management company is the worst ever. They are belligerent, rude and other than…read moretaking down the money they have ZERO care about any property management. They are incapable of being transparent. They rather that hear you out will take a defensive position against you. if you have to deal with them in person, bring a police officer as they will threaten you if you are alone. The picture is the owner. Does he look trustworthy?????? I rest my case One star because they won't let me leave MINUS a star

As a Realtor often at times the biggest obstacle can be the communication between you and the…read moremanagement company. In this case, it was outstanding! Karen went out of her way to be helpful, efficient and communicative. The other staff members were friendly, receptive and helpful. The board members responded quickly to management who responded quickly with me and the buyer. Thank you all for doing a great job.

I worked with Jenny when finding my family a new place to live. I only have wonderful things to say…read moreabout this company. She was kind, understanding and made sure to go above and beyond when ensuring we found the place that worked best for us. They have always been super responsive to any maintenance concern I have had and when it comes to professionalism, there isn't any company better. I will continue using them as long as I live in the area. Thank you!

Today, I stopped by GRS Property Management fully prepared for the usual HOA experience: attitude,…read morebureaucracy, and a strong sense of "please take a number and lower your expectations." Instead... plot twist. I was pleasantly surprised by the receptionist, Farhana, who greeted me with a huge smile and was genuinely a pleasure to deal with. She didn't just point me toward a stack of paperwork and wish me luck; she immediately involved Connie Angrisani to review my application and check whether any documents were missing, so the approval process would go smoothly. Both of them were extremely helpful and, even more shocking, genuinely wanted to help. No eye rolls, no sighs, no "that's not my department." Just professionalism, efficiency, and kindness. This is absolutely not what I'm used to when dealing with property management ... and I mean that in the best possible way. Well done, GRS. You've officially raised the bar.

I've read every single one star review on the board for reviews. Every single review was absolutely…read moreon spot. I would give them less than one star rating, but obviously you cannot. This company is the worst. We've been here for approximately six weeks and nobody has come to our rescue with anything. If it was up to me, I would fire everybody in that company and we hired a competent people. It's a shame that 55 and older people have to go through this since we are an adult community. Instead of spending our days relaxing we are doing nothing but becoming more and more aggravated to this day no one has helped us with any issues that we have. horrible experience since we have moved in. stay away from this company. PS they still can't figure out what our HOA fees are.

Poor communication Not professional…read more Doesn't respond to phone calls Very expensive for their service's

Jodi Crabtree was super helpful and patiently waited for me to get all the information I needed to…read moreemail her. She has also picked up the phone every time I've called and has returned all of my messages in a timely manner. Thank you again Jodi

We recently had this company for our condo association; they misallocated funds causing a loss in…read morereserves. Upon retaining a new company, we were give checks from a year ago which were never deposited, invoices which were late paying, and we found the "sloppy" bookkeeping that was done.

We had a nice community till Sandra took over, big attitude, has no respect for proper…read morecommunication, she is outta touch and at times uneducated on issues! does not know how to talk to people. Look for another company has turned this community into a lousy place to own in. Time to go back to the way it was community was so much nicer before the attitude of S, does not know how to talk to people. Would not recommend this company.

We've been working with Mangrove Property Management for a few years. They have a great system for…read moreboth the tenants and owner. Mike and his team really go the extra mile to make sure everyone is taken good care of.

Mangrove Property Management has been a great partner in renting out and caring for our home…read more Their service came highly recommended from a friend and they have easily lived up to their reputation. Mike has been a pleasure to work with from the beginning. He has always been clear and transparent about costs, estimating our home's rental value, and the services offered. Mangrove excels at handling all aspects of the rental including property management. Mike is always on top of any maintenance and tenant concerns. Being an out of state property owner, we are extremely grateful for his communication and have confidence that our property is being well cared for. We would highly recommend MangrovePM to anyone looking for a property management company.

This company turned the HOA into a miserable place to live, it's like living in 1930's Germany…read more Booting and towing vehicles without notice, changing rules without notice, no letters no nothing . worst company to deal with don't answer alls, voicemails go unanswered, emails go unanswered, same with letters. this company extorting money from homeowners.. lousy business practice, in my opinion.. think twice before moving into a community with this mana company... Can't have visitors without notice to company, even 1930's Germany was better than this management company..

If I could them a negative score, I would. Their management team is very rude, they stone wall,…read morethey don't advocate for clients and refuse to fix serious measurements for communities- Staff members are completely belittling and childish in their behavior. Rude and unprofessional to say the least.

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

I am thrilled with Florida's property management They have…read moredealt with many challenges. They see it through, and are professional.

All the prior bad reviews are accurate. I lasted 60 days in a rental before I had to move. I was…read morepromised the home would be clean, bug free and ready for move in. I arrived to roaches, a dirty house and the bathtubs were spray painted. The "new" stove, washer and dryer were all broken and then replaced with old rusty appliances after a week of complaining. 7-10 kids kicking the soccer ball into my door and car daily, over 10 complaints filed but nothing changed. WORST experience of my life and of course they kept my deposit. This company manages NOTHING. Milena, Thelma, Fabiola & Glenn Gurvitch were all uncaring and useless.