HORRIBLE! move out or don't move in under this management…read morecompany! I don't even live here and as a potential resident have experienced the most unprofessional management. Run Dont walk!

The company is very hard to get in touch with the individual property managers. I have sent emails…read moreand have waited for a reply to no avail. The most the receptionist can do is send you to a voicemail box. Also, for whatever ever reason the property is always being transferred to a new person. I've been in contact with about 4 different property managers in the last few years.

This Property management company is the worst ever. They are belligerent, rude and other than…read moretaking down the money they have ZERO care about any property management. They are incapable of being transparent. They rather that hear you out will take a defensive position against you. if you have to deal with them in person, bring a police officer as they will threaten you if you are alone. The picture is the owner. Does he look trustworthy?????? I rest my case One star because they won't let me leave MINUS a star

I was the treasure for our HOA, a job I found was harder than anticipated. We changed from a…read moreunacceptable management company to Phoenix just as I was learning the position. With the extremely helpful guidance from the office staff, including front office, manager & especially the accounting department my job was easier. Questions were answered on a timely basis and explanations were clear & concise. I highly recommend Phoenix management company for anyone's HOA needs. P. Doering

As a Realtor often at times the biggest obstacle can be the communication between you and the…read moremanagement company. In this case, it was outstanding! Karen went out of her way to be helpful, efficient and communicative. The other staff members were friendly, receptive and helpful. The board members responded quickly to management who responded quickly with me and the buyer. Thank you all for doing a great job.

I worked with Jenny when finding my family a new place to live. I only have wonderful things to say…read moreabout this company. She was kind, understanding and made sure to go above and beyond when ensuring we found the place that worked best for us. They have always been super responsive to any maintenance concern I have had and when it comes to professionalism, there isn't any company better. I will continue using them as long as I live in the area. Thank you!

My Husband and I are not very computer savvy so to speak so we have had difficultly in registering…read moreon the various sites. particularly this Portal. However today I spoke with Yania Orozco and she guided me through the process succesfully. she was very patient with me and kind so I will give her a top star rating.

The service was great. Not a long wait time. Mrs. Orozco was…read morecourteous, informative and answered my questions effectively.

Jodi Crabtree was super helpful and patiently waited for me to get all the information I needed to…read moreemail her. She has also picked up the phone every time I've called and has returned all of my messages in a timely manner. Thank you again Jodi

They do absolutely NOTHING to help solve individual homeowners issues. They throw everything to…read morethe "Board" and then bothing gets done.

We've been working with Mangrove Property Management for a few years. They have a great system for…read moreboth the tenants and owner. Mike and his team really go the extra mile to make sure everyone is taken good care of.

Mangrove Property Management has been a great partner in renting out and caring for our home…read more Their service came highly recommended from a friend and they have easily lived up to their reputation. Mike has been a pleasure to work with from the beginning. He has always been clear and transparent about costs, estimating our home's rental value, and the services offered. Mangrove excels at handling all aspects of the rental including property management. Mike is always on top of any maintenance and tenant concerns. Being an out of state property owner, we are extremely grateful for his communication and have confidence that our property is being well cared for. We would highly recommend MangrovePM to anyone looking for a property management company.

Yep, I knew this place would get really negative reviews. Having said that; the office staff is…read moresuper sweet and.....I would make APM my hero and praise them to no end if..,... THEY WOULD ENDORSE SMOKE FREE CONDO MULTI FAMILY DWELLING LIVING Exposure to secondhand smoke makes breathing difficult, and is also a significant risk factor for many underlying health conditions linked more severe COVID-19 disease, including heart disease, diminished lung function, and associated risk of respiratory illnesses. When business resumes, those who are considered high-risk and susceptible to virus exposure will need to do their best to avoid smoke-filled environments. Survivors of COVID-19 experiencing lung damage will also need to avoid secondhand smoke.

They are so unprofessional. They charge late payments even…read moreif you show them check dates...they proposely do not deposit checks until beginning of next month to charge late fees and admin fees, that the community does not get any revenue from The budget proposals are as if a child prepared.. I ask for audited financials and have never recieved. They are stealing for us

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Seeing this low and totally accurate review explains everything. As a former tenant of one of their…read moreproperties for three year, their incompetence is only surpassed by their unprofessional and incomprehensible treatment during and after your tenancy. Learned they do not employ maintenance staff, only sub-1099 contractors that only want a paycheck. Today I discovered after no response or communication regarding the return of my security deposit, they also do not have a physical office but only exist through a key man office space by appointment only. A property management company with no property and no maintenance staff! Steer clear from them!

AVOID BY ALL MEANS please save yourself. they will not respond in a professional matter . they…read moredon't communicate to the owner. they are unable to assist in any repairs. they go non responsive and told me today after an issue of 2 months said " it's its an emergency call 911" ... really it isn't worth renting for any of them.