The transfer fee is now raised from 50. which was already the highest in town, to 75. When I protested a 50% increase I also got a salesman with a smart mouth. An apology and explanation might have helped to keep a customer. Top Gun charges 25. for the same service. I have bought six firearms there in the last 4 months, plus paid 4 transfer fees, since they don't always have what I want and they show no interest in ordering anything for you either. I buy what I want and don't always care what it costs, but the increased transfer fee is a way to shaft you when business is brisk. I will spend my money somewhere else. Say goodbye. read more

Very helpful and knowledgeable staff. Not price gouging like some places. My new favorite place for guns and ammo.

Very nice store, very nice selection as well. Everyone was very friendly and willing to help/answer questions. Would definitely come again.

I can't say enough good about Ben he is very knowledgeable and helpful. Great Store, large selection. The staff very friendly. I have purchased many weapons from Fl Gun Exchange very good pricing. read more

The staff are friendly, helpful and keep as much stocked as possible!! Huge selection and prices better then most places in town. Even if just looking they are patient to allow you to hold and get a feel of a future purchase. Recommend them first when folks are visiting to check them out first. Really cool staff they are great!! read more

Such a big selection of firearms and accessories. And the service is great. Bobby helped me with my purchase and was just a pleasure to deal with. Good prices. Sales are worthwhile. What's not to like? read more

o Stars, took advantage of my son buying his first rifle. Sold him a refurbished rifle, told him if they had a firing range he could test it (They don't). Took over 300.00 dollars and sold him a broken gun. When he called they basically said your bad luck. He went after Christmas to buy a new rifle, went to pick it up when home from school and they had sold it out from under him. Read all the great reviews you want, but take this seriously, if they do this to one person they have done it in the past and will do it again. read more

Bobby was great. I had some questions regarding brand and accessories. Bobby was very informative and helpful. Great experience!

They have a great selection of guns,ammo,and accessories. However, are severely lacking in personalized customer service. They would be so much better if they addressed this concern, but it is as if they don't care. My advice would be to slow down, reach out to their customers and smile. One irritating example is when dealing with the counter sales person and the phone rings, instead of putting the caller on hold, and finishing with the customer at hand, the caller gets immediate attention. I have walked away without making a buy because of this procedure. read more

As newbies and first time patrons to this or any gun store, we were so relieved and happy to meet their sales representative Bobby! We tag teamed him with novice questions and he patiently answered everything without hurrying or making us feel uncomfortable. Very soon he informed me how to get involved in classes to maintain and use a firearm. Soon my boyfriend wanted to join me in the classes and was also interested in purchasing a gun. There was never any pressure. Never a moment of intimidation. And oh so many choices! The only thing we wish is they had a shooting range. But that wouldn't stop us being loyal and repeat customers. read more

Talk about a HUGE selection. They pretty much had every type of weapon in stock. I was actually shocked by their inventory. What I didn't care for were how all the accessories were behind the counters so you couldn't just browse through the gear without assistance. I also picked up a couple of boxes of 22 LR ammo since I haven't seen any in Central Illinois for the past couple months. I bought the 325 count boxes and was SHOCKED by the price tag: $41 per box. Good Grief! Just before dickhead caused the huge panic buy, I picked up two boxes of 500 rounds $20 each. Talk about price gouging! Anyway, I needed ammo for my son's rifle so I took it in the pants and bought the ammo. read more

I called in asking if they had the Glock 19 Gen 5 and was told yes. Then I asked about shipping to my city to save me the drive and then the guy asked for the model number. I stated it was the base Glock 19 gen 5, but that wasn't good enough and was told that he needed the exact model number because they had "too many". On top of that he was kind of rude and impatient. Anyhow, found a Gen 5 at The Armories and got it cheaper than the $539 that I was quoted at Fl Gun Exchange...seems he quoted the right gun, but played games. read more

LOVE this store!!! Amazing variety and selection of all firearms and a staff that will literally spend hours with you sharing their knowledge and helping you find exactly what fits your needs. Totally professional site with staffers that are constantly asking how to help or just check to see if you're ok. Really great bunch of guys. Beautiful building with a little fenced in park-type area in front as well. Be prepared to spend some TIME in this place, cause you'll never want to leave. read more

This is one of the best gun stores I have visited in a long time. Large, clean, and with a good selection of firearms and accessories. Salesmen are very knowledgeable and willing to talk to you without your feeling rushed. Note: they have recently moved to their new location on Nova Road in Deland. read more

Zero Stars! After being a LONG time customer and spending a lot of hard earned money with these people, I was treated like shit by them. They think because they purchased a fancy building and usually have a large inventory that the customer needs them more than they need their customers! Well I wouldn't shop there again if they were giving away guns, BTW others in town will match their prices even sale prices. No loyalty to customers gets you no loyalty for your business! Entire operation needs a class in customer service, loyalty, & common sense. It's a management problem as far as I can tell. I can go to Academy if I want to be just another number... Try Volusia Top Gun Instead. FGE lost a good customer unnecessarily but I don't think they really even care! DON'T SHOP HERE! You mean NOTHING to this business. read more

Fantastic customer service. My wife and I had tried another big name gun store in town and found their salespeople very rude. Florida Gun Exchange employees were patient, nice, extremely knowledgeable and helpful. The price was the best in town. read more

Waited 15 min to even get the attention of a sales associate (I interrupted his chatting) and then got a smart answer and continued to be ignored. I walked away with the money that I'll now spend elsewhere. They do get an extra star for carrying Ballistol. read more

I had heard good things about this store from a friend so I took a drive out there from Deltona to see if they had a Kel Tec 9 that I was interested in since they had several advertised on their website. Well I get out there, walk in and all the racks are empty. I thought they might've been robbed but one of the guys told me most of their guns were at a gun show. Sure there were shotties, rifles and some pistols but everything I was considering wasn't there at all. They told me to come back another day. Well, I bought my Kel Tec 9, but from another gun shop cause they had one in stock for me when I went in to check it out. I might make another trip out there; their website sure gets you excited on what should be in the store, but I'd advise giving a call first if you're coming a longer distance to see if their daily stock is not full. read more

The new location is absolutely beautiful and the inside is HUGE! Its almost as if once you walk in, you're in paradise. Another reviewer wrote that the location has been moved to Deland, which is incorrect, Florida Gun Exchange is located north of Daytona, in Ormond Beach. They have also reopened the store in Port Orange off US1. I've been a fan of Florida Gun Exchange for years (since they were originally in Port Orange). FGE is where I purchased my first firearm. The staff was knowledgeable and I didn't feel like I was being pushed towards something that I wouldn't be able to handle (larger caliber or larger size). They have a wide selection and the best part - its all under one roof. read more

We were recommended this store by our firearms instructor. My wife and I purchased a firearm from here not but 2 weeks prior to this event and had a great experience with Darren. We were approached by a portly Caucasian gentleman(by the by, I am Native American, my wife is Caucasian) to help me with some decisions about my purchase. My style of dress is very "hard" and I wear a biker's vest even though I am not affiliated with any biker gangs, nor do I even own a motorcycle. I simply like the vest. Ever since my wife and I were married about 2 years ago, everything we own has been in her name. I showed interest in a gun and my wife didn't really. The "ex-marine" asked who was purchasing it and my wife said she was. Then he said he had a "feeling" and began drilling me about why I wasn't going to purchase it. Essentially, I was racially profiled and was judged by this guy. We just moved here so our licenses were from a previous state and since everything is in my wife's name(including my car title) she would have to be the one to purchase it if we didn't want it mailed to our old apartment(which burned down, so doesn't exist). He gave me a bunch of legal mumbo jumbo, talking about liability- between the lines- saying that he thought I was a criminal and was going to do something bad with it and didn't want to be liable. He refused to sell us the firearm. I could feel the white supremacy oozing off of him and told him that I thought he was a bad word. He then became "hurt" by this and demanded that I leave. And we did, with a storm of curse words, which is my first amendment right. If you are not Caucasian, be prepared to be profiled and judged by the 90% Caucasian staff! Just a word to the wise. read more

If there is a better place, with a better staff. It's probably not on this planet. They always go above, and beyond to take care of me. I have purchased several firearms, and AR build parts. Looking forward to furthering my collection with FGE. Keep up the great work guys!! read more

I recently went into Florida Gun Exchange to look at two specific pistols and pick up a few items. I was assisted immediately by a friendly face. He provided me with the details on both guns which helped me make my decision. As he helped me find all f the items I had on my list, he was very considerate and helpful. I drove a little over an hour to get there, and it was worth the trip. I will definitely shop there again and recommend them to others. read more

Robert K Tedrahn recommends Florida Gun Exchange. 19 hrs · we have a shop here in Jacksonville called Shooters.. I have noticed many things that now are a irritant to me when I am this shop. 1. Not one or any prices are on display on any rifles or hand guns. 2. There selection is limited to just a few of the brands of what they sell. 3. No inventory, they are always selling the last one they have. 4 Not enough staffing. 5. Little no organization, with staff. 6. No organization with placement of firearms, most of the time it looks like a millennium placement of merchandise 7. If they do not have it they refer you to there web site, proving again they do not have the supply on hand(they also kick you with the jab "you will have to pay transfer fees") 8. Will not get you a price over the phone you have to go to there shop to get the price. ... Florida gun exchange you are none of these thing. Can I help you open a shop in Jacksonville I run it for you.... read more

Great selection of firearms & ammo, with some of the best prices around. Awesome staff as well, I would highly recommend.

I made eye contact with the dude three times and waited for 15 minutes in a moderately crowded store... he finally walks over and his first words are "don't lean on the counter because we have to clean it". He then proceeds to interrupt every sentence and completely disregarded my feedback to the guns he was showing me. He actually refused to let me look at a gun I wanted because he said "he knows something better"... I was looking at a Walther pps m2 ... read more

Service, knowledge, and in-stock was amazing. Just a gem of a store. I drive from JAX to go here because they are simply the best I have found so far. You guys rock! read more

I went in to FGE because I was in the neighborhood and wanted to check the price on a new gun that I found a great price on at another /different store and after about 5 minutes in the back they made me a great deal on what I was looking for ! read more

Great service. Had the product I was looking for at a price competitive with all online options. Very timely in checkout and final processing. read more

Great experience! Fast and friendly. Answered all my questions. Helped me find accessories and ammo. In and out in under an hour with new handgun. Highly recommend! read more

My "go to" for all-things firearms related! FGE absolutely offers the greatest variety of firearms and the most professional customer service. The sales and lay-a-way options are fantastic, too! Highly recommended! read more

I had the pleasure of meeting and being taken care of by Bobby when I visited FGE to purchase another firearm from them. He is an excellent customer service representative. His input and insight on what I wanted, was welcomed and invaluable. I appreciated his patience, assistance and knowledge. Kudos also to Jamie the GunSmith from FGE, for teaching a free class on firearm cleaning and maintenance. He patiently helped everyone who needed his personal assistance or had questions about their firearm. Truly a great team. read more

I walked around the store once looking at everything before coming back to a counter to look. Was approached by a guy named Bryan within a few moments. He was extremely helpful and very nice. Selected the gun, filled out the paperwork, and had Joe ring me up/finish the transaction. Joe was also extremely nice and helpful. As I was walking out the gentleman that was at customer service was extremely polite. Overall great experience after crappy ones at several other gun stores. read more

Great selection, associates are very knowledgeable and helpful! The day I was there it was very busy, had to wait awhile to be able to get with an associate, but worth the wait. Prices are fair with market value. The associate who helped me took time to make sure I was getting exactly what I came in for along with advice on any additional stuff I would need to enjoy and protect my investment. Overall great experience!! read more

Best place to shop in Florida! Such knowledgeable staff and I really admire their suggestions. Good input on what our best purchases should be. Quick checkouts too. Wish they would rent the Gatling Gun... read more

Another great experience at The Florida Gun Exchange. The product selection was amazing and the Staff was incredible. My wife doesn't enjoy going to Gun Stores with me, but she will go to The Florida Gun Exchange. It's definitely worth the drive from Kissimmee. read more

Great selection pricing and service.. very knowledgeable staff, they were able to answer all my questions and point me into a great direction in purchasing my new firearms. As I am now starting my way into 3 gun competitive shooting I can say with confidence Florida gun exchange will be seeing alot of myself, my wife and daughter for all our loadout and upgrading needs in the very near future read more

I love this place. Super helpful staff, and a pretty good variety. I love to check out the deals all the time, and something is always on sale. There's a pretty good selection of used guns, and lots of gear and stuff when needed. I'm 5 handguns and 2 rifles in with FGE, and I'm just starting my first AR build, with a handful of help and advice from Joe. Couldn't be happier. read more

I recently purchased a rifle and other accessories. Their selection was good and the staff was very attentive. I would definitely go back again! read more

I've been shopping at this store since it opened. They consistently have the largest inventory and the best pricing around. The staff is very knowledgeable as well. Recently I ordered a gun online and had it delivered to them for pickup. It was super easy, I emailed them and they forwarded their license info to the online dealer same day. I had my gun in 3 days, ready for pickup. If you're shopping in Central Florida I would definitely recommend these guys. read more

Amazing store and professional staff. I travel over 2.5 each way to come purchase my firearms from FGE. I will continue to give them my business, and I look forward to purchasing many more firearms from them in the future. read more