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    Florida Cool Connect

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Florida Cool Connect

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Florida Cool Connect Photos

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    6 months ago

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    Rooster's Heating & Air Conditioning

    Rooster's Heating & Air Conditioning

    (2 reviews)

    I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

    Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more

    Florida Cool Connect - hvac - Updated May 2026

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