This was an amazing experience. We had a tour this morning of the Uffizi Galleries with the best tour guide, Elizabeth. She was so knowledgeable and enthusiastic it was wonderful. In two hours I learned more and saw more than I can ever see on my own. It was such a great experience that me and my three travel companions asked her if we could jump on her afternoon tour of the Accademia. She called the company for us, confirmed we could get tickets and get in, and chatted with us for a while. I was so impressed that any obscure question we asked her she had he answer to. She is incredibly smart. The tour is done with her speaking through an earphone but she consistently checks in to make sure everyone can see and hear. She answers questions, knows interesting facts about the city, and is fluent in three languages including English. I could not have asked for a better experience. Everyone at this company was kind and helpful. I was sad to see that there were any poor reviews on here because I could not disagree more. Genuinely, this tour experience made my trip to Florence complete. read more