Cancel

    Search

    Flora Gems

    4.9 (9 reviews)
    Closed 10:00 am - 5:30 pm

    Get pricing

    You can now request a quote from this business directly from Yelp

    Services - Flora Gems

    Jewelry cleaning

    Jewelry redesign

    Flora Gems Photos

    You might also consider

    Recommended Reviews - Flora Gems

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Amanda W.

    Amanda W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Beautiful results on soldering my rings together, resizing one ring and polishing them. Probably a bit expensive.

    Business owner information

    Photo of Valerie S.

    Valerie S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K. N.
    0
    117
    6

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Flora Gems

    You might also consider

    Dakota Watch Company

    Dakota Watch Company

    2.7
    (6 reviews)

    The salesman doesn't know what he's talking about. He says there's no difference between different…read morewatches, he was lazy, uncaring, and wasn't gentle with a watch I was having worked on. Will never be providing business to this place again. If you think $22 is reasonable to get a single link taken off a $50 watch, then you must be crazy.

    This place is the worst! I have come here for years and was always treated fairly until they got a…read morenew manager. The new manager is terrible! He takes breaks every 5 minutes and is often gone for 20+ minutes leaving customers waiting and most often they just leave out of frustration. Though I decided to give it one more chance yesterday when they charged me $20 to take off one link (a service that took only 3 minutes)! This service had always been free before but apparently is not now. When I got the money out I said that it had always been free before and the new manager acted like I was an idiot telling me they have always charged for that service. Then he tells we it's actually going to be 22.87 but when I questioned again he told me it would just be $20 after all. He then asked me if I wanted a receipt and I said yes. He then said if you want a receipt you'll have to pay $22.87. So I said I guess I don't need one then. He then left the money out and didn't put it in the cash register because I'm pretty sure he is pocketing it for himself as he knows the service should've been free and he wanted an extra large tip. Needless to say this manager ought to be fired! But if not it won't matter to me as they have permanently my business! A place that I have spent hundreds and hundreds of dollars at before. I will never make that mistake again!

    Kay Jewelers

    Kay Jewelers

    1.2
    (5 reviews)

    There are only a few times in my life where I can say I've dealt with complete and utter…read moreincompetence. Kay Jewelers was one of those times. Upon purchasing two custom engagement rings (one for each of us) facilitated by a nice but seemingly under-trained employee, my partner and I were informed that if we purchased two-day shipping, the rings would- logically, and said explicitly- arrive at the store in two days for pickup. We agreed to those terms and she rung us up on a tablet she struggled to use. Unable to actually give us a printed paper receipt, the employee wrote out our order numbers, the store's number, and a note to call in one to two days to check the status of the delivery, all on a slip of scrap paper in pen. The problems became apparent when we called two days later, as we were told to do. A different employee checked the status and reported that actually they would arrive in over a week- well beyond what we had agreed on. Upon disputing this, the employee handed the phone over to an individual named Kim, who we could only assume was the manager. She originally agreed with what the employee had stated, but upon seeing we had purchased two-day shipping on the receipt, she said, again explicitely, that our rings would arrive the next day. So we called the next day, and at first, the receiving employee had no idea what we were talking about, and we were handed over to a manager once again. This manager checked the order and stated that since it was custom, it would take an extra week- a fact none of the past four employees had bothered to mention. She then gave an estimated time of arrival that was even longer than the previously stated week+. At this point we pointed out to her that pretty much every employee at Kay Jewelers had mislead us, and that if they had said that it would take an extra week from the get-go things probably would've been fine- but absolutely none of them did. Instead of saying sorry for the confusion, this manager proceeded to be unapologetic and even attempted to contradict us as if she was assuming we were lying for some unknown purpose. An absurd moment is when she asked for a receipt- a receipt we never actually received in physical form. Eventually she offered us a full refund after we repeatedly emphasized that her store was in the wrong- something she had attempted to dispute every step of the way. Of course, to make this all worse, we were told to come to the store to complete the cancellation- only to be told once we were there that she "tried to catch us" because we apparently didn't actually need to come in. Fed up, and not trusting the store at all, we asked for a printed copy of the cancellation- which once again they were unable to provide. When we asked for their corporate number, she foisted the customer service number on us, believing we were ignorant enough to assume that the two are the same thing. The complete inability to take responsibility for their errors is what cements this review as one star- and I don't even blame the employees, because I'm 90% sure they are woefully undertrained- something that is completely and absolutely unacceptable for a jeweler- and their management sets a horrible precedent. If you want to see an example of an establishment where absolutely no one knows what they're doing- and will insinuate you're in the wrong when you call them out on it- still don't go to Kay Jewelers.

    Employees get commission and the one lady who helped me the first time didn't remember me at all. I…read moreeven had a business card and she gave a weird look. The second lady who helped was there earning a paycheck, felt like she took no pride in her job. She didn't know the warranty plans when I asked her. Even sold the wrong size ring to us after we tried it on. Could have been one of those days...consumer beware

    Flora Gems - jewelry - Updated August 2026

    Loading...
    Loading...
    Loading...