I had an old watch that I quit wearing because the battery was dead. It got knocked around and moved around a lot over the years. I took it in for a good cleaning and battery replacement. Best 25 bucks I ever spent. It is like new. I did not buy any jewelry. I am very pleased with their customer service. A very professional jeweler. read more

Champaign Jewelers - St. Louis Blues watch. - Jewelry Near Me - Champaign, Illinois

I cannot say enough about how thankful I am I found Jamie and Champaign Jewelers. I had very bad experiences with two other jewelers in town, causing me to be empty-fingered at my wedding, and my wedding ring damaged from a simple resize. Jamie listened to all of my ideas about designing my ring, answered all of our questions openly and honestly, gave her professional opinion when I wanted it, remained excited and supportive throughout the process, and worked behind the scenes to make me the perfect ring. And all of this, extremely efficiently! With others, I was told my ideas would not look good, pressured, lied to, and they were not even going to make any proofs of my ring! Getting a wax proof seemed to be standard at Champaign Jewelers, and had it not been perfect, Jamie would have had no problem sending feedback to make sure it was. She even researched where one of my rings came from so that same supplier could help match my custom ring's details! They also fixed the prior damage to my wedding ring! Every time we went into Champaign Jewelers, we felt welcomed, at ease, listened to, and appreciated. We had a wonderful experience, and will never even THINK about going anywhere else ever again! Had I come here initially, I would have had my gorgeous, complete set well before my wedding, and a lot of saved stress. read more

Excellent service and friendly staff, got my necklace repaired and purchased some earrings.

I shop local but Champaign Jewelers let me down. I bought an expensive ring and traded in one for 1/2 of appraisal value. Unhappy with the deal, I still left my ring, paid thousands and placed the order. Next day they called to ask for another $1000 because they'd underpriced the new ring. When I protested, they dropped it to $530. I should have declined but wanted the ring. When I picked up the ring, I made my feelings known and the response was "Sorry you feel that way--have a nice day." Weeks later a card with a coupon offer came in the mail and triggered this review. I was overcharged, insulted, condescended to and never got a response from the owner. Now I own a ring I can't even enjoy. If you shop here, get the offer in writing! Barb Suderman read more

In the short time that we've lived in Champaign I've quickly discovered that Champaign Jewelers is a cut above most jewelry stores with their customer service and care. My first encounter with them was when they replaced my watch battery and said they just wanted a donation to the local charity of the month. The second time was when I stopped in to get a clasp put on a sentimental bracelet for the unexpected funeral of my dad. Again they didn't charge me but even more impressive was the fact that they gave me a handwritten personal condolence card and gift card in honor of my dad. This is care and service that deserves notice and community support. You know where I'll be stopping soon to get my diamond repointed. I whole heartedly encourage you to stop there, too! read more

I chose to go here because my wedding set was made at Browne's where Kari and Andrea used to work before it closed (the owner retired). I knew that they would take great care of me at their own store and I couldn't be more happy. They remembered me by name and remembered my ring. I don't buy a lot of jewelry, so I think that's impressive that they remembered me. Yeah! I was shopping for a new necklace and while I was there, they took a look at my wedding set and cleaned and inspected it as a courtesy. Kari found that one of the prongs on my princess cut ring was damaged, which is common given it's age. After doing my own research, too, yup, it was certainly time to get those prongs replaced. A common thing for princess cut settings because they sit high and take a lot of abuse. Plus, I'm rough on jewelry. I had my setting fixed and I picked it up yesterday. My wedding set looks amazing. The new setting should be stronger than the original one, which is great because I don't want to lose my diamond, obviously. It was also replated, which was a nice surprise. Very reasonably priced for the amount of work that this took. It's a pretty shop. Nice selection. No pressure whatsoever and they did an amazing job repairing my wedding set. I trust them and their work and I don't see myself using anyone else in town for my jewelry needs. read more

Andrea was so great to work with as my fiancé(!) and I chose my ring. I had picked out a setting online and they didn't have anything quite like it in store. She ordered in the setting for us to see and feel before purchasing. She also had hand picked a few diamonds for the center stone and let him choose. The setting itself is unique and detailed. I couldn't be happier! I love that we decided to go with a local jeweler. It was a fun experience and well worth the time spent looking. We were never pressured into anything we didn't like or that was out of our price range which was such a relief! You will definitely be seeing us back in the store when it's time to purchase our wedding bands! read more

I was in town visiting and needed a gift for my daughter. Andrea provided exactly what I needed as well as some extra information which will help me with jewelry purchases in the future. I will definitely shop here again should the occasion arise and will tell others of the level of friendly, knowledgeable service provided by the team at Champaign Jewelers! read more

I had to get a watch battery replaced and this was the only shop open on a Monday. They replaced it immediately and they said they just wanted a donation to charity in return. What a great cause! read more

Really nice people here. I went there to have watch battery replaced 10 min before they closed. They don't charge for watch battery replacements, instead, you donate to a charity of the month. Great service! read more

I ran by Champaign Jewelers a few weeks ago for quick resizing of a watch I received as a gift. They were able to quickly resize the watch quickly while I waited for a very reasonable price ($15), and during my brief wait I got to take a look around and get to know the women who run this shop. They are incredibly friendly, helpful, and knowledgeable, and the two women who started Champaign Jewelers have a ton of local experience (they were with Browne's before it closed, for one). I had a really lovely time talking to them and looking around the store! They have a small but diverse collection of jewelry and watches, and I'd definitely trust them in the future with repairs, resettings, and new purchases. I'm pumped to have this newer addition to town! read more

I came here seeking a repair on a silver crystal pendant. To rebuild the stretched silver was quoted at around $100, an entirely reasonable price. I went with the cheaper option (~$55) of a partial replacement and (professional) gluing of the crystal to the silver. It was sent off-site for the repair, but took less time (less than one week) than quoted, so I was pleased. The staff and owners are all knowledgeable, pleasant, patient, and fair. Professional quote and invoice, and the small satchel upon pick-up was a nice touch! read more

I have been into the new store a few times since they opened and they are always very welcoming and knowledgable. I love the uniqueness of the jewelry and different price points as well! I have my wish list made out for when my guy wants to get me something! read more

My husband gifted me a pair of custom-designed earrings for Christmas last December. I stopped by the store and described to them some loose diamonds that I wanted to use in the earrings. Andrea listened to my ideas and sketched a combination of what I had said and some other ideas that could be incorporated. I returned with the diamonds and within a few days she provided me with a quote that allowed me to make a quick decision to have them created. They are gorgeous!! After getting frustrated with a different jeweler in town, I am delighted to have found Champaign Jewelers - they are people who listen, people with creativity who respect my taste, and people who provide value in a retail!! Way to go, ladies!! You're the Best!! read more