Let me just start by saying my experience there was good when I did go and was seen. However…read morecalling to cancel services because it was no longer needed was definitely the worst experience of customer service I have ever received. When I called to cancel the receptionist immediately had an attitude and tried to talk me out of it even when I informed her that this came from my primary doctor. I then had to have my daughter advocate for me because she was not excepting my instructions to cancel the services. Mind you this is all I needed to do. She then told my daughter that the hospitals and doctors don't understand what they do. And that my daughter just wanted me to take medication I don't need. Her tone was so rude during all of this and unnecessary for what I wanted and needed to do. My daughter then asked to speak to the office manager after this was stated and the lady on the phone said she was the office manager and still proceeded to try and convince us not to cancel the services with the worst attitude. My daughter finally had enough of her and told her she wanted the service canceled and whatever balance that was on file needed to be refunded. This is beyond ridiculous and very unprofessional. Who ever this office manager lady is should be fired and should not be telling someone what is best for them. I don't know if she thought she was a doctor today but The owners of this establishment really need to send her back to training.

I developed a bad nerve problem shooting down my spine all the way to my foot. It was so painful…read moreand scary. I tried help from everyone! Physical therapy did nothing! Went to a few chiropractors in the area did nothing. All of this was within a year. I went to Simmons Specific Chiropractic because of all the good things I have heard . After X-rays and a discussion he addressed the issue using the Advanced Hole-in-One (HIO) Knee Chest technique. It took a few visits but finally I was feeling so much better. I kept at it because I knew it would go away using his techniques, after 6 months I had no more nerve pain! I felt so good, I kept going because of the awesome care his office and Dr. Simmons provides. By far the best experience I have ever had through anyone with chiropractic and physical therapy. I strongly recommend going here if you have any pain at all! Dr. Simmons and staff keep up the great work!

I walked into Midland Sports Rehab for the first time last Thursday. After dealing with chronic…read moreneck pain for over 13 years, I thought it would be just another adjustment that fell short. Instead, Tim listened to my concerns and decided on an alternative... muscle scraping. Tim explained everything, answered all my questions, and reassured me (when I had my doubts) that I don't have to live in pain anymore. The first visit was good, but the game changer came the second visit (Tuesday). For the first time in 13+ years, as I drove home, I FINALLY felt relief (at moments, I felt ZERO pain in my neck)! I just finished my third visit and I can't rave enough about how much of a difference this has made! For years, I have lived in frustration that my neck always hurt, and never thought I would feel better. Thank you Tim, and Midland Sports Rehab, for understanding that one size fits all treatment plans don't work, and for finding the one for me so quickly. For once, I look forward to the next visit, to see where we can go from here! The only regret I have, is that I didn't come in sooner.

Dr. Berard and his staff are in a league of their own. I've never felt better than when I'm walking…read moreout of his office. Extremely easy to get along with, truly professional and makes you feel like you're his only client. Highly, highly recommended.

This doctor Morkos make sure you never get sick when you have a appointment he will try to kick you…read moreout of his office and never see you again he's the kind of doctor that has to have full control of your life he love to inflict more pain on you he loves to make you him human pin cushion if you can't take shots he loses money he loves to cut you off and make you suffer it's torture

Sam Morkos M.D. was able to quickly start me on a treatment plan that worked for my Multiple…read moreSclerosis ailments. The nurses that worked with him at the pain management center were all great as well!! They were patient and compassionate always making me feel comfortable. I was receiving oral meds as well as infusion therapy treatment. In June 2023, McLaren Hospital decided to close the pain management center, without reason. The hospital gave the patients very little notice only to be seen for med refill one last time. I wish I was able to stay under Sam Morkos' care. He was attentive and answered my questions. He was never rushed and has compassion for his patients. I would have liked to have been his patient for much longer. Under his care, I had a new hope that I had not known before, for the management of my condition. Thank you Dr. Morkos and nurses at McLaren Bay Regional Pain Management Center, Thank you!!!!!!!!!!!!!!!!!!!!!!

Melissa was wonderful and very reassuring. We had travelled from Europe and were very jet lagged…read moreand the IVs helped a lot with that. She's a pro with needles, I thought it would hurt but I barely even felt it, she was that good and fast. Anyone worried about needles should definitely book a session with Melissa, she made both my husband and I very comfortable and at ease. She's very personable and friendly and that helps a lot. We ended up having a second session and brought my sister in law along the next week for a top up for energy and vitamins. Recommended for many different health reasons, it helped me in such specific places in my body that I could feel it working. Highly recommended, we'll visit again when we're back in town.

1000% recommend! Melissa is passionate and knowledgeable about the services she provides, she's…read moreused them herself which helps her to provide best information to her new and established clients. Utmost professionalism. She will come to you...at home, at work, or even in a parking lot for a quick injection. When I say quick, it's not really quick though...this girl jumps in your car and talks to you about YOU! She cares about you and your life, your kids, your work, your accomplishments, your ailments. When she jumps in my car, she's my friend and my infusion provider. This girl and her business are a lifesaver!

You are the greatest doctor. I was treated for cervical cancer and Dr. Domingo delivered my…read moredaughter with a emergency c-section. January 30th 2007. I had a Radical Hyesterectomy. She stayed there until i got out of surgery and was there when i woke up to let me no how my daughter was doing. My daughter is now 5 years old, and she is starting kindergarten this year. I would recommend her to anyone. Wether your just having a baby or other problems. And i been cancer free for 5 years . thank you Dr. Domingo.

After spending time in the hospital and not moving much at home, I started with very little…read moremovement in my body. When I started at Optimal, I wanted to stop going because of all the pain and muscle soreness. I thought they were being hard on me, but it was so good for me. After several weeks, I noticed that I could do a lot more without having pain. I am so much more active now. They are the best in the area. All the staff are there to help. I got through it and now I can recommend them.

I attended this place in 2018 while living at my parents house, right after my dad had passed. I…read morehad bad pain in my left knee. After filling all the paper work and given them my insurance information i was completely covered and approved for 20 sessions. The staff is polite and friendly, but that is probably all i can say on the positive side. After the 20 sessions, i felt no improvement so i did not bother to contact insurance for more approved appointments. I moved out in 2019 to my own place, and was contacted by collections in 2023 (5 years later) for an unpaid $500 bill. Allegedly they had mailed multiple bills to my old address and it was never forwarded to me. I work for GM and at the time we had theramatrix as our insurance provider, but parted ways in 2021. Im not going to get in the details of the run around Optimal Rehab put me through to confirm with my old insurance that i had no out of pocket expenses or deductibles, but they basically wanted me to provide the EOB (explanation of benefits) to confirm this information. I was told by the owner if they were at fault for filing the insurance papers incorrectly, he would apologize million times over. One apology would have been sufficient, but after not hearing anything back from them in the last three weeks, i assume they have taken care of the matter on their end. Hopefully they do not try sending the $500 bill to collections again in 2028. Mind you, though my address had changed my phone number on file stayed the same the entire time but it is not their policy to call you in regards to a 5 year past due bill. My recommendation would be to go to Diversified Physical Therapy. They have way better techniques and equipment to help with your physical therapy. They also know how to properly enter in insurance information. If you do end up choosing Optimal Rehab though, triple check to make sure they are entering the correct information on each of your appointments so nothing similar happens to you. More importantly, hopefully whatever injury or soreness you are dealing with gets better wherever you end up seeking help.

Great gym! Awesome staff! They take care of their clients, clean gym, nice equipment, and good…read moreenvironment.

I never thought strained muscles from aging and slipping out of shape during Covid could cause…read moresuch life-limiting intense pain. My doctor recommended 12 sessions of physical therapy all fully covered by MediCare and Blue Cross. There are other options in Frankenmuth, but thank God I chose Diversified Physical Therapy, their highly qualified and pleasant staff :-) Lisa and Christine had me out of pain by 2nd visit, then taught me new habits, stretching and wellness exercises I now do regularly for sustained good health. I initially chose Diversified Physical Therapy as they were highly recommended and have a special connection with Diversified Fitness Club. After initial 12 physical therapy sessions, Sara set me up with an individualized next level fitness regimen at the gym with sauna and steam rooms that boosted my mind, body, spirit now feeling better than ever. THANK YOU, Diversified, Lisa, Christine, Sara and staff!

I've had numerous massages in the past and she is by far the best! Very professional. Always on…read moretime. Reasonable rates. I highly recommend.