When I ordered a sofa from QM, Missy Fitzgerald probably thought it was an easy sale! When it…read morearrived with flaws, I started to call her with my concerns. I HATE complaining. I felt awful, but I knew things had slipped by inspectors at the factory. She NEVER made me feel like a jerk or that I was a pain. She stuck by me, and worked hard to make sure I was taken care of. Now I have a new sofa I absolutely love, thanks to Missy! I can tell you from experience, QM stands behind their products. Plus, the installers were great! They arrived on time and when we decided the bedroom rug would look better with the sofa, they insisted on helping me move it!

Quality of product not of designer quality. Something is wrong with one set of draps but I can not…read morediagnosis the issue. I just know the installer is not the problem. He came back to adjust but issue still there

my favorite clothing store when I come north become an even more favorite store after the sidewalk…read moresales. while browsing through the vast collection of sale items I came across a really great pair of white jeans - my size. I immediately liked them but was shocked when I saw the price tag. FREE. took them inside to verify. For sure the lovely owner said yes and there is nothing wrong with them. I came home a happy camper. great customer service. will continue to shop there when in Petoskey

Great store in Petosky! Beautiful and unique items at reasonable prices. The staff is incredibly…read moreknowledgeable and friendly. I go every time I'm in town.

Pier 1 has always been one of my favorite stores! I've shopped them for at least 30 years always…read moreenjoy the variety of items they stock. My local store has great employees who are quick to help you find what you're looking for, or researching it if they don't have it in stock. The store is very clean and location convenient with plenty of parking.

Well, shopping by mail order from the home store rather than my local store in Philadelphia thanks…read moreto COVID. Ordered two polo shirts in medium, but they were out of medium in one color, so they shipped a large -- too large! However, they then shipped out a medium in another color, and didn't make me go through the hassle of returning the large, so I'm a happy customer. The polo shirts are simple, soft cloth, seem well made. Good basic clothing that gets the job done.

Decent gift shop with some unique giftware and home decor…read more I assume this shop is somehow connected to the Grandpa Shorter's gift shop down the street, just based on the name. I stopped in on vacation, mostly because the window display seemed kind of fun and interesting and the signage indicated they sold antiques. Well, I didn't see any antiques (total bummer), but I did spy some cute decorative home accents, crafting items, gift ware and seasonal stuff. Apart from that, the shop stocked a lot of "boutique" baby gear, too, including clothing, toys, accessories for the new mom, and stuffed animals. Admittedly, much of the baby gear was quite cute, but way overpriced considering it's for infants and they're only going to wear most of those clothes once or twice. I wasn't super impressed by the level of service, which seemed non-existent. Some items weren't clearly-priced, which I found a bit annoying. Other items just seemed highly marked up. While a lot of it was nice, I just didn't think it was that nice, you understand? More or less, I'd say I wasn't bowled over. They did have some lovely Petoskey Stone jewelry and similar trinkets along that line as well, however, but then every gift shop downtown has those. For a small boutique, it was crammed with merchandise, maybe a bit too much so. It was hard to really scope out anything very well when everything was a bit too crowded. I kept thinking I was going to knock over a tightly-placed display or something. On the other hand, what they did sell seemed to be an eclectic mix, coupled with some very cute things. Unfortunately, everything that I was interested in didn't seem to be clearly priced. What gives? The person behind the counter seemed too busy and was engaged in conversation, so I didn't bother to stick around any longer to find out what I wanted. I felt like I was interrupting the employee who was ensconced in a deep conversation with a friend. For me, bad service is a turnoff, so I walked out. If I'm up that way again, and I definitely plan to be, I'll probably give this tiny boutique a second look because it did seem promising, but if there's no real improvement on the service front, I'll just walk out empty-handed for the second time.

Best little gift shop in Petoskey!! We found something for everyone - beautiful baby gifts, tons of…read morecandles, funny BlueQ socks for everyone, and Jenna Kator handbags. There is always some new each time I shop!

We parked in front and were immediately drawn in by the gorgeous pieces in the window…read more Absolutely everything in this store was STUNNING! The people who curate this place have outstanding taste. Unique linens, pottery and home decor - very high quality and reasonably priced. They also have great jewelry, scarves and furniture. The back of the store has a wall of roll on scents ($11.50) & soaps not to be missed! Lots of dupes of higher end brands but also great unique scents as well. The store owner, Rachel, was lovely and attentive. This place is amazing! Wish I had taken some pictures but they have a website so go there. You won't get the full experience of the aesthetic but you'll get a taste! Love love love this place! Will definitely be back.

Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

As an artist and a photographer who loves international films and culture and who has spent the…read morelast 20 years living in either NYC or Southern California, it was a tough transition to move to Northern Michigan (no museums, few galleries with and small downtowns.) As someone who has lived primarily in apartments, when my wife and I recently moved into a house in beautiful Harbor Springs, we had design and remodeling on the brain. (We had been absorbing HGTV and Interior design magazines for over a year before the move.) For full disclosure's sake, my sister is an employee at Reid Furniture but I hadn't really been in the store before returning to Michigan a month ago and her and I never discussed her job much when we talked (we had busy lives and hadn't kept in touch as well as we should have.) At 41, I have never owned nice furniture and when you live in apartments and move a lot, it all becomes kind of disposable (which is ironic because I bet I have spent more on cheap furniture that broke and wore out and that I discarded, than had I just saved for quality stuff.) All I can say is that now that we have settled down in the area, I will never buy cheap stuff again and I will never purchase home decor from anyone but Reid Furniture again. Wow!!!! This store is like a museum. It is endless. When you think you have seen everything, you learn there is a lower level filled with more rooms, beds and more. There is an upper level filled with Coastal themed decor, followed by rooms that made me feel nostalgic for NYC again (the Rat Pack themed room and the King Kong and Audrey Hepburn art are on my list of "wants.") Item after quality item, room after themed room, and couch after bed, after dresser after lamp and art, Reid Furniture is infused with style, culture, and energy. It is ironic that a store I never would have visited in my younger years is one that I can't wait to return to with more money (not that it is expensive at all, as I was quite surprised that so many items were much lower than I anticipated they would be.) I always suspected my sister Amber was a good salesperson but like me, she sells from the heart and ensures that people get quality and a product that actually fits their lifestyle. Observing the other staff members during my visits reminded me of an earlier time when customer service mattered. Every customer is greeted like a friend, and leaves feeling like family. So, I'm the kind of guy that will pick the first thing he sees without a lot of contemplation because material things and shopping don't matter as much to me, and my wife and I needed a couch. We decided on a small one that seemed decent enough but Amber broke down what our needs were for space and comfort and made us consider our growing little one, and found us one that better suited us. Several hours later Reid Furniture delivery staff (the nicest guys I have ever met) delivered the couch and we were watching television like we had owned the most comfortable, beautiful couch for years. My wife and I have a running checklist of items we want to purchase from Reid Furniture and will NEVER shop elsewhere because not only is it a pleasure just to browse the store and to hang out with the warm staff, but it is nice to shop somewhere that recognizes the value of your hard earned dollar in relation to the level of quality and customer service it buys. I love Reid Furniture and I love that it is family owned and that is has been in business since 1927. I also love that it is in beautiful downtown Petoskey and that by spending my money there I am supporting local independent businesses. If you have never been in, go asap and if you have been in but not in awhile, get in there because new items are brought in regularly. Reid Furniture has a hometown flair, wonderful customer service and atmosphere, but boasts an international culture and flavor and a style and aesthetic equal to the best interior designers.

Interiors Inc. has been a local Petoskey business since 1996. Owners Jana Phillips and Lori Arnold…read morehave extensive interior design experience and have been furnishing homes across Michigan for over twenty years. These designers have world-class resources and produce beautiful results!

The Lake House is a quintessential local gem of a business in the heart of Charlevoix... It's on…read morethe main strip and overlooks the water, which is fitting. On a recent visit to Charlevoix, my family wandered inside and looked around at all of the fabulous gifts and home accessories. We were heading to catch a flight back to Phoenix, and had zero additional room in our suitcases, otherwise, we probably would have found plenty to purchase. We also said hello to the official store greeter, Ella - she is adorable! Whether you're on the hunt for a gift, something for your own lake house or want to bring a taste of Charlevoix to a friend or family member, you're sure to find what you're looking for and more at The Lake House!

My go-to place for gifts- Eric offers the very best in customer service and products and the store…read moreitself is just beautiful.