They are out of business. Owner died. 01/16/2019 our company sends their condolences.read more

Well, we had the tile and grout for out big entry way. They sent a guy to tile while the other guy…read morewas trying to carpet at the same time after weeks of delaying and changing our install dates. Grout all over the pad, he grouted while the mortar was still wet, he did not dry fit the tile so they do not look uniform, the tile are all uneven, the grout lines are uneven, some skinny some wide, tile are set crooked, mortar oozed out of the grout, they tried redoing the grout and it still was showing, the Schluter edge was 1/4 inch higher on one piece then the other piece! My husband had to grind the sharp edge sticking up down. But the worst is that he cut our tile to go AROUND the doorway casings! Not under the trim and casing, but AROUND and tried to make it blend in with grout onto the casing! They owe us $250 for the mess and still haven't paid us 4 weeks later!

From the owner: Desert Design Carpet One Floor & Home in Winnemucca, NV: Your locally owned, one-stop shop for all…read morethings flooring! Backed by our expert team, we specialize in carpet, hardwood, tile, laminate, and luxury vinyl flooring. Remodeling your kitchen? Upgrading your carpet? Let us help bring your dream home to life! Ready to start your home improvement journey? Visit our website to explore products and schedule your FREE in-home estimate today!

Terrible experience in Carson City. Started a kitchen/bath remodel in Oct, didn't finish until Apr…read more They would start work, then send the guy to another job for several weeks before coming back to continue work. Initial oversights/measuring mistakes from the get-go but Desert Design never took responsibility, always pointing the finger to others. Example, we paid the plumber a lot of money to move the toilet 3 inches, but DD measurements were off and the 3 inches were unnecessary. The kitchen remodel was the worst. The cabinet install wasn't level, so the granite guys couldn't install granite. When they finally did, the top drawers scraped against the granite. The crown molding had to be installed 3 times - each time DD would call, excited to find out if we were happy with the results (they worked out of Lovelock and were not onsite to review the work), but there were gaps between the crown and the ceiling everywhere, weird inserts that didn't make sense, drawers and cabinet doors were uneven. Other contractors we had working for us, not affiliated with DD, were in disbelief and would privately point out things that concerned them. We asked for the owner to get involved many times. At one point she agreed to drive out to Carson from Lovelock but then had to cancel because her kid was sick. She agreed to send her assistant and facetime, however the Facetime never happened. We finally had to get the contractors board involved because the owner thought we were being too picky and was annoyed that she had to drive out from Lovelock to deal with it. I don't think that not wanting gaps in the crown molding, scraping drawers, and uneven/un-level cabinet drawers and doors is being picky, especially when you have invested over $100k. Take a look at the photos and judge for yourself.

Bankers hours , horribly overpriced , nothing in stock, terrible customer service. Go to elko (home…read moreDepot) or Fernly (Lowe's) and save your self a lot of money and stress

I love my new addition! Thanks to Charles, Port Gamble Construction, I wake up everyday so happy…read moreand thankful. Charles has is very talented. His experience shines when discussing options in the design. He designed my bedroom wall unit which is incredible with lighting and style. My master bathroom looks like out of a magazine! His trim work makes my whole remodel project. My walk-in closet is designed for a queen. I couldn't be more pleased. There were hiccups here and there but Charles protected me from any stress through it all while always considering my budget. That by itself is priceless. If you have a small or large project and want quality, style, and budget considerations call Charles at Port Gamble Construction. He did everything from design, framing, roofing, deck, tile work, heated floors, amazing trim work, ordering all lumber, windows, liason with county and sub contractors, plus much more. I am very happy with my completed remodeling project.

From the owner: We definitely take pride in our work. We do everything But love to do cabinets, trim, decks and…read moretile. Painting of course.

I literally cannot say enough! I am THRILLED with the tile project that Daniel and his team…read morecompleted in our home!. It exceeded my expectations. The attention to detail, craftsmanship, installation were done to perfection! This is a second job he has done for us. He's repaired shoddy workmanship from other contractors with creativity and expertise.! Thank you so much Daniel and team !! Literally. You're the best!

Daniel and his team are AWESOME! They recently did the tile in my newly remodeled kitchen. They…read morebeautifully installed my backsplash and floors in a timely manner. They are professional, talented and helpful. I would HIGHLY recommend them your next project!!