My husband and I moved to the islands in the summer of 2017. We were extremely overwhelmed with everything. We purchased a home in the Old Onomea Road (Papaikou). The home is quite lovely, however, it needed new floor and window coverings as well as new cabinets and countertops. We found several flooring stores. We went to two shops in Hilo and two shops in Kona, but, we were not fully happy with the materials we had seen and the service that we received.
Well, one day, my husband and I decided to have lunch at Hawaiian Style and on our way out, we saw Floor Decor and we were kinda leery to go because we were afraid to be disappointed once again.
Well, the Angels must have taken us there, because we were greeted by three beautiful cats and a staff who were all happy to see us. Eventhough all of them were occupied with customers, Diana, came to us and offered us a drink and asked us if we could wait for a few minutes and she was almost through finishing up a transaction. After asking us questions on what our needs are, she directed us to the materials that will best suit our needs since we lived close to the water. After a few minutes, Diana came back and apologized and said that it will take a little longer for her to help us, but, introduced Kenny to us. Kenny was very knowledgeable, both materials and installation. He assisted us and was very happy with the material and installation cost. When Diana was free, she came to us and assisted us with our color scheme and helped us with our window coverings. She had suggested the Palm Beach Shutters from Hunter Douglas which I am very, very happy with. They were unbelievably cost effective and the installation was perfect. We couldn't ask for a better service, materials and installation. I was praying that night before we saw Floor Decor's sign. We believe that God sent Angels to direct us to Floor Decor. Our house has truly been converted into a Home. My husband, Duncan and I are very grateful for Floor Decor.
Thank you for what you do to this community. Thank you for your kindness and the love you gave us and I am sure you give this to others as well.
May God bless you.
We love you and your cats.
Karen and Duncan Oshiba read more