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Floor & Decor

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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1 year ago

Awesome customer service and in stock products. Amazing choices in wood, tile, and decorative pieces

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Erdos At Home - Great collection of furniture, decor, lighting and art

Erdos At Home

(4 reviews)

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A friend of mine has been telling me about I.O. Metro for some time now. She knows my love of Z…read moreGallerie and said this place has similar "GLAM" style. There was a "Oooohhhh" and an "Ahhhhh" around every corner. They have so much! The store appears fairly small from the outside, but it really has a lot. I'd say for everyone's style. One thing I noticed is that they have large scaled furniture. Most modern and less expensive furniture/accessories stores only have smaller stuff. If you have a large space or high ceilings, try I.O. Metro. I also found 10ft drapery panels which will work wonderfully for my huge windows. And yes, I said less expensive. I was very surprised at some of the prices. They also had a clearance room.

I have the Milo sofa I purchased 1 year ago $2000, the cushions are sagging, and the fabric has…read morestretched and balled up. My original couch/cushions came April 28, 2014. I was dissatisfied with their appearance and contacted IO Metro the day after delivery. They said they would replace the cushions, and would call when the replacements came in. I followed up with them via e-mail on May 9th, and then again on June 6th inquiring about the replacement cushions ordered. On JULY 29th the old cushions were re-delivered. I finally received (what I was told) were replacement cushions AUGUST 28th. That is almost 4 1/2 months after I purchased the couch! A couch that I was told by customer service would have the "Cores" replaced. I contacted IO Metro 12 months from final delivery. I called 3 times with no return phone call. Finally, I contacted IO Metro via email and they told me the fabric warranty was covered 1 year from purchase. Problem is, it took them 3 months to replace the 1st defected cushions, which now I wonder if the truly did. The customer service has been NO help. I asked for a manager and I've waited 2 weeks for a phone call.

Floor & Decor - flooring - Updated May 2026

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