We were on holiday from America and on the way to Oban had a flat tyre outside of town. We needed…read moreto get a new one and other shops had closed. Sean at Kiel-fit Oban stayed open until we were able to get the tyre to him. He helped us immediately, was friendly and charged us a very reasonable price. A local told us it was much less expensive than he expected. Go there and see Sean for great service!

I cannot rate this garage and they three guys that I dealt with highly enough! Professional,…read morefriendly, knowledgeable and so very helpful! I got recovered and taken here last week, after splitting my tyre on a pot hole! They completely turned a bit of a c**p situation into a such a positive experience! I had been travelling around Scotland for the past week in a campervan that was new to me, which had 20" alloys, therefore I was so very lucky that Brian had decided to get some tyres in to fit these the week before, as they are not standard and not usually in stock! Brian was in on his day off and spent a lot of time explaining and helping me understand about wheels and tyres and gave me so much knowledge for my future travels! Mark showed me that I had also damaged my wheel, which highlighted to me how honest and conscientious they are! They did their absolute best to help with this and then swapped my damaged wheel and tyre to the back for my journey home, explaining that the front takes the majority of any impact and therefore this would be much safer! ... I would never have thought of this and surely they have gone way up and beyond any 'normal' customer service! The other guy (whose name I unfortunately did not get), gave me a full visual inspection report on my tyres (something which I had asked at a previous kwik fit, and was told 'oh there ok'!), he was brilliant! He also asked me if I had heard a knocking noise?, to which I replied 'yes', he then told me what this was and advised me to take it to my mechanic as soon as I return! They did not charge me for anything apart from the tyre and the fitting! I seriously, cannot thank these guys enough and cannot rate them high enough! I am pleased to say, thanks to them, I returned home to Cornwall safely. I have returned feedback to their Operations Manager and I hope they are commended on their service :) A BIG THANK YOU GUYS!!!!

Having broken down on Saturday about 500 miles from home and searched for local garages I selected…read moreall cars and commercials. As they are not open at the weekend (or Mondays) I had to leave my van on site. I left messages on a mobile number, tried the main number and left a message on their website but couldn't actually speak to anyone until they opened on Tues. Instead being helpful I was met with a grumpy owner who told me he was closed for trade (despite the website saying otherwise and he was trading when I went past later in the week). I am not impressed and strongly recommend you don't use them.

Probably the worst garage I've ever dealt with…read more After my 2 year old Smart car broke down, I phoned this garage up, told them the problem, and asked if they'd be able to fix it. They said Yes no problem, so as I was 100 mile away from the mercedes dealership, and the car only has a two year warranty, I chose to use a local garage for what should have been an easy car repair, of a common fault with smart cars. I asked the AA to recover the car to the garage. At first the garage phoned me, to advise that the tyres were at 3mm tread level and did i want them to replace them, which I considered partly helpful, but partly as though they were looking for extra work. After phone calls back and forth with the garage over the following 7 weeks, I was constantly told, "we can't find the reason that your car wont start, but we're checking various forums". After 7 weeks had passed, and still no car, I advised the garage that I would get the AA to recover the car again and this time take it to the professionals. The garage owner, Mr Andy Cooper advised that he would not release the car until I paid him the £680 invoice which he said it had cost him to try and get the car running again. At the same time, he advised the only way to fix the car would be to replace the engine. Note. The car was 25 months old, and had done 29,000 miles. The problem which had happened was a common fault, of which had previously happened another 3 times and been repaired within a few hours by the main dealerships before. To cut a long story short, the garage blocked the car into their yard for another 3 months, I could not afford to pay their bill, and was advised not to pay. The garage owner told me to pay him the money, and try to claim it back from the court. I had to stop paying the finance agreement. The car was eventually recovered by baliffs. When the main dealer had the car in their workshop, they concluded it did not need a new engine, and the car was running again within 1 hour.!! Unfortunately at this point, as the baliffs had collected the car, it was no longer mine to use. The garage owner was arrogant, unprofessional, and generally not worth dealing with. If you choose to use this garage, then i wish you luck, if it's anything more than just changing a tyre.

Had four tyres fitted here through blackcircles. Did a fine job. They charge £36 for tracking,…read more which isn't unreasonable for Oban, and car felt much better after. They did however recommend that i come in the next couple of weeks for brake disc and pad replacement as mine were very worn. I had a look at my discs and they weren't pitted and felt fine to drive so i thought this was odd and had them checked four weeks later by an independent party who took the time to measure the wear on my discs and to find them to have thousands of miles left on them (and less than half worn pads) - and not even anywhere near even an MOT advisory state.

Great service, I ripped a tyre on the way to Oban and a spacesaver wasn't going to cut it on those…read morewindy roads! Arrived and was given a very competitive price on a replacement tyre with fitting, I had one done and actually went back and had the other side replaced as well it was so good a deal, that and I like to replace in pairs for handling. They proved to handle very well even though they are a budget tyre and should get better with a little wearing in.

Before going to the Isle of Iona in the Lower Hebrides of Scotland, we needed a safe and secure…read moreplace to park our hire car...Scottish for rental car. Stoddart's came highly recommended. I emailed them prior to leaving the US and received a very nice email from Sally with a map and directions for leaving our car. I booked the space immediately. When we arrived on a Saturday in early May, we were cheerfully greeted by John. We parked our car and then, to our surprise, Sally was there with a van to take us to the ferry station. How nice was that? On the ride to the station, Sally recommended some sights we should take in while on Iona, particularly visiting the Isle of Staffa to see the puffins and Fingal's Cave. We later learned that if we took her suggestion, it would delay our return to Oban until after Stoddart's closed on Monday. We emailed them that info before we left for Staffa in case there would be a problem keeping our car an extra night. They were so gracious and told us to definitely go. We were very grateful. Oh, they were only charging us £7 (about $8.88) a night. The Scottish people as a whole were very nice, but Sally and John were beyond nice. They were generous with information, took excellent care of our hire car, and were very kind to us. I cannot recommend their important service more highly.

We used this car park recently before realising that some of the other car parks in the town are…read moretotally free! This one costs £2.50 for up to 3 hours or up to 12 for £5 (no concessions for disabled blue badge holders). On the plus side it's within easy walking distance of the town centre and harbour and it's at street level so no stairs, accessible to all. The man who was taking the money was friendly and gave us helpful directions to some places we were looking for.