First class service from Thomson on this visit. Myself and…read moreAdam Y had spent a couple of weeks deciding where we should go on holiday this August and couldn't come up with any ideas within budget so we wandered around Bolton one day and picked up some brochures from various travel agents. Eventually we resorted back to the internet and just doing any old search with the main search being 'Adult only hotel' - we hate children. We found a 5* hotel within (almost) price budget on the Thomson website, but decided to go in-store to see if they could better it. Of we popped down to the late opening Thomson shop on the Fort shopping park on a Wednesday evening and we were warmly greeted by a young chap who happened to be the manager. He asked us to sit down and explain what we wanted. He searched and unfortunately the price his system was giving him was £250 more than the website. Not to worry he said, he would price match for us and even waiver the admin fee because he could. How nice! However, he was going away in two days so if we wanted it we would need to book with him before Friday to get this deal. We couldn't decide there and then so had a wander around the car park and came to the conclusion that we would only spend the next two days looking on the internet more and only coming back here. So we walked back in and booked it. The young man was very friendly and gave us advise on the resort and travel tips without being patronising as some travel agents can be. I would definitely recommend using Thomson, this one in particular.

It's not bad. They should have a database for their…read morecustomers. I need to give my details every time I book a flight. So that the processes take too long to complete

i've done my research and these travel agents are he cheapest for flights to the far east. Friendly…read morestaff, book on phone or call in. They cater for lots of airlines and have specialist agents who find you the cheapest deal. Try them and you will not be disappointed.

OMEGATRAVEL??, STAY AWAY FROM IT IF YOUR DON'T WANT HEADACHE!…read more I have booked their 7 day-six night Greek tour. Before the booking, I called the agents in London and Shanghai (very hard to reach them) and I was told there nine other customers in the tire as well. Guess what, The tour was cancelled the next day. It takes long time to have money refunded back to me and less that what I have paid for

AWFUL & VERY BAD CUSTOMER SERVICE…read more I have been trying to book a flight since yesterday with no luck because they had a problem with VISA Card so I couldn't pay with my only card. I called customer service and they told me I could book my flight during office hours (9-6), I called in the morning, and the customer service was awful and very un respectful, being rude and not giving any solutions. "book it from the website men" , one of their comment, and I am a lady. So, if on the website it says you can book through the phone, how can be possible nobody on the customer service couldn't help me? I called 3 times, the people are behind the phone, are not nice or trying to help. Dont book with them. bad Karma, bad style....

I've had many good experiences of Trailfinders over the years. However, with the popularity of…read morebooking flights directly over the internet I feel they are losing their way somewhat. They need to offer something more. Maybe I was served by the wrong person but the passion or enthusiasm and love of travel was just lacking. On a positive note, they don't charge any extra for credit card payments which is unusual nowadays.

This is a brilliant travel option. Especially good if you are planning a travelling trip, ie a…read more"round the world" trip etc. Many different independant travel companies are available and all branches have many different brochures to look through. The staff are very helpful and friendly and have undergone specialist training in this area.

Avoid this company. This company took money from my account without providing me with any goods or…read moreservices.

I don't really like travel agents. I've been travelling a few times and never used one. I actually…read moreenjoy browsing around for the best deal for a flight, reading hotel and hostel reviews to make sure there are no cockroaches and making up the rest of the details when I get there. However, as far as travel agents go, STA isn't a particularly bad one. Rather than intimidating orange ladies with red neckerchiefs, this branch of STA usually has about four chilled out 20-something year old lads in checked shirts behind their desks. I've never seen the queues that Thomas describes but maybe this is just in the run-up to the university holidays. I went into this branch with a friend (who annoyingly pronounces it staaar travel), as she thought it would be the cheapest place to buy our tickets to NZ. Despite the friendly staff and fact that they apparently give discounts to students and under 26s, the prices they quoted for the flights to NZ alone were more expensive than flights I had found on the Quantas website which included 3 free stopovers. I've also been tempted to buy STA's travel insurance in the past but have always found better deals for my requirements elsewhere. As for volunteering, unless you fancy paying a grand to work for free, then you can find much cheaper (and some free) volunteering projects with companies such as Concordia. Only good if you are a student with no time and no imagination.

Sta travel is a hubbub of excited students planning their next jaunt. In those desperate few months…read morebefore the summer things get a little mad and I recall my experience of waiting in a queue for upwards of an hour as a very frustrating experience. Couple this with me not actually going on holiday it made for quite the wind up. I'm trying to see the light with this place, it is student orientated they have lots of well sorted trips that can be booked to pretty much any corner of the world apart from maybe Afghanistan (the army careers office is further down the road) or maybe the poles. Yet again though these trips draw me into another pet hate apart from queuing, the gap year was for me about really plonking you in the middle of nowhere, no guides nothing. Then through your experiences, developing an interpretation of local culture and perhaps even a temporary role within the community; that's real travelling. In recent years more and more websites and travel stores have become gap year orientated creating series of frustrating package deals wrapped up as the real deal, go nurture lion cubs in the outback making a real difference £1200, go diving in some of the most beautiful reefs in the world in the name of conservation (aka a body to drag a measuring tape across the coral) £800 and teach English in Ethiopia amid the savannah grasslands (£900). In my opinion you may as well book yourself two weeks in Magaluf.

The best exchange rate in town at 1.22.10 Euro rate, and the dollar rate is great too! Its a little…read morekiosk with about 3 staff in the American Express Travel shop just off Deansgate we always get our travel money from here, not that friendly staff but does the job.

I have to use this company through work and have had issues with 4 bookings (despite only making…read more3). I have found that you have to be explicit about your trip (they try to make you stay in airport 4 hours longer than required for more money... even when you do tell them the flights they try and book something else). I had them cancelling a flight "on my behalf" which would have left me stranded at an interim airport. They have also committed fraud on my credit card.

Once popped my head in for a chat about flight options, the guys are great and you can leave with…read morean indispensable amount of knowledge. Students get big discounts on wherever there going; add this to the huge range of destinations in the catalogues that you can take home and slobber over and finally the big world map where you can see where the staff have been on their travels. There you have it.

I have been planning my round the world ticket for what seems like 10 years now and I can highly…read morerecommend the team at the Flight Centre to assist in making those all important decisions about where, when, for how long etc etc... I popped my head in one day for a bit of advice and exited the building a near expert on round the world travel. They have lots of brochures for you to flick through or take home for free if you are just looking for ideas. A nice added touch is the world map on the wall where all members of staff have charted where they have visited in the world. Its then really easy to get first-hand info and advice about the areas you are interested in. In the end I didn't book through the Flight Centre but I'm really grateful for the help I received there. Students and under 26's get great discounts on flights but anyone can book through the Flight Centre.