Arriva North West is one of the largest bus operators in Merseyside and Cheshire while operating other services around the North West in areas such as Greater Manchester and Lancashire - although most of their services do involve the Merseyside however, where they operate most bus services.
I used Arriva North West on a recent trip to Goodison Park as they offer services from Queens Square Bus Station going to the stadium, they might not offer the most services on that particular route but I found the buses to be nicer, better priced and quieter than their main Stagecoach competitors.
The buses seem nice enough and the wi-fi onboard is probably amongst the best wi-fi I've ever received on a bus, especially compared to the days of First Manchester who restrict your use to just a few MB (fair usage - meaning it goes in minutes)
Both services I used did seem to run a couple of minutes late and there was confusion to whether the bus would actually come as it disappeared from the screen on the bus station - but this is probably an issue with the bus station of how they displayed the buses, rather than Arriva's - but the lateness issue with them still remains.
The drivers seemed A-OK.
There still remains a lack of consistency between buses both new and old, double and single decker.
Not a bad bus company - they served the route I needed to go at a reasonable price, albeit a slight delay - It is a real shame Arriva North West didn't expand into the Manchester market when they had the chance (First recently sold two of their largest depots in the region to Go-Ahead Group, forming Go North West and Rotala joining Diamond North-West - here's hoping they might consider taking over the Oldham depot!)
3* - Consistency between buses, adding more buses on to popular routes at peak times and improving timekeeping is a must. read more