I requested a large, formal and beautifully wrapped bouquet (but not typical roses) to present to the conductor after a concert performance (those were my exact words to the owner). I had said that I wanted to pay about $80.00. The person I spoke to assumed to assured me that they could do up a beautiful bouquet for me that afternoon and showed me some of the flowers in their cooler that they could use. After I made a comment about many of the flowers in the case looking wilted and beginning to brown and I didn't want to use them, she said that they would be getting more flowers in that afternoon. She suggested daisies and some "ordinary" flowers that they could use (that should have been my warning that she didn't get what I meant by formal and a hint as to the ridiculous cost for what I was getting). I again told her I wanted something more formal, and was told that they could add some lilies that they would be getting in but that it would cost a little more and I regrettably agreed to that. I specifically asked for a large, formal bow as well and was very clear about wanting something that was presentation appropriate to hand to someone on-stage. They assured me that this would be done. Because I had to wait for the fresh flowers to come in, I picked up the bouquet just before the concert. The bouquet was smaller than the large bouquets that you pay $19.99 for at Safeway and looked awful, in my opinion. The so-called "beautifully wrapped bouquet" was wrapped in a single, too-small piece of pink tissue paper that was scotch taped together and had an equally ill-fitting piece of clear plastic over it. The "large, beautiful bow" was a single piece of neon pink raffia, crudely knotted around the bottom of the tissue. The sharp, uneven stems were sticking out of the bottom of the wrapping by about 8 inches with nothing to protect clothes/hands, etc. from being torn or scratched!!! It was completely inappropriate for handing to someone formally dressed and on-stage. All of this for the lovely sum of $131.25. I even took pictures of the bouquet to show just how ridiculous it was. I called the store after I left to speak to the owner, but she had "just stepped out" and couldn't take my call. Other people that were contributing to this bouquet were also shocked at the cost and the wrapping/presentation of the flowers. I would never, ever buy flowers from this place again. read more