A "great" rating barely covers what a wonderful place this is. My windshield was replaced quickly by friendly and attentive service personnel. Everything was carefully explained ahead of time and then afterward to make sure I knew what had happened, what they found, and what the warranty covered. I opted to wait and found their waiting room clean and incredibly comfortable. It was more like being at home on my couch. I think I dozed off at one point in the recliner! read more

I've been coming here for years for my windshields to be replaced and they always have taken care of me. Recently I had someone throw a rock through our company truck window on a very busy week where we needed our truck fixed fast. Dan and his team were able to turn what started as a bad day into a better day by the end of it for us! Thanks again, I can't recommend this business enough! read more

Had a chip from a flying rock off of a semi truck. I went in to Fletchers Auto Glass without an appointment. They sealed up my crack for about half of what I had paid before in the Bay Area while I waited. Took just a few minutes and I was on my way again. read more

The guys helped us install windows on the sliding side doors for our promaster city camper van. They did a wonderful job and were very friendly and professional! read more

Have been using Fletchers for years, they do quality work on time. Would recommend to others.

My new car took a rock to the windshield a couple of weeks back. Fletcher's was able to handle the insurance claim and get me a new OEM windshield. They were helpful, fast, and competent. They also helped me with some advice on another vehicle that I will likely take to them. I'm very grateful to have such a great local shop up here for this type of work. read more

I needed my windshield replaced on my CRV. They explained how to contact my insurance and what to tell them. I appreciated their quick and competant service. Wonderful job. read more

Always dependable service and quality work. I've used Fletchers several times and have never been disappointed. They are always quick to respond and very accommodating to schedules while repairing a vehicle quickly is always one of the priorities at the shop. Fair prices and attention to detail are top notch. Thank you for being a great business! read more

I was driving on the freeway, and a rock chipped my windshield. The chip spread and needed to be replaced. I took my car to Fletchers Auto Glass in Grass Valley to have it replaced. They did an excellent job on the replacement of my windshield. I found the people of this establishment to be kind, and do quality work. read more

I drove in and was in and out in 20 minutes for a chip repair. Friendly and fast service.

I brought my motor home to Fletchers as this is where my rv insurance recommended to replace the drivers side front windshield. It has been a disaster!! Within a couple of months, the glass cracked and it started whistling in the corner. They blamed it on a defective fiberglass cap. Had it in 4 more times within 8 months of the repair. Two months ago, the glad popped out first the drivers side then passenger. Insurance sent me to Bear RV and Truck Specialists in Hayward who specialize in this. They found no structural damage/defect! Zero problem except the glass was installed wrong and on top of that, Fletchers used urethane epoxy to try and fix it which destroyed the window gasket. On top of that, someone backed in to the rear of our motorhome while parked at Fletchers, causing almost $4000 damage. They claimed it did not happen there. I would never use them or recommend them. read more

Really appreciate the customer service and honesty that came with my troubles. Everyone was so personable and gave it to me straight. I always admire a business that does not try to rip you off. Thanks to all that made sure I was taken care of and the geniusness and knowledge that came with the service. Would definitely use again! read more

TL;DR These guys are professional, kind, honorable and straight shooters. Great followup, immediate service, painless billing to my insurer to fix my windshield, and by happenstance Chris gave my phenomenal and detailed advice on my car insurance that ultimately lead to me halving my insane rate, knowing my risk/coverage better than ever, and being MUCH happier as a result. ================ I was ignorant that Geico would cover the chips in my windshield for free until I was informed by a friend. Selected Fletcher's right from the Geico app on a Friday night and Chris promptly called me when they opened after the weekend to arrange the fix. When I returned the call a couple days later I was immediately able to drive over and have the chips repaired instantly. Chris and his team were kind and professional, and great conversationalists to boot. I talked Chris' ear off about my unique car (BMW i3) and he listened enthusiastically and conversed about what brought me back this way from the east coast. In the end he wound up also giving me phenomenal advice on my car insurance (after I expressed I had just updated it when I moved back to CA two weeks earlier and was disappointed to find out my costs increased 30% even though I reduced ALL my coverages to random much-worse values). Sure enough I followed up with my insurer, lowered my comprehensive deductible from a wild $2500 back to $100, actually learned about the difference between comprehensive and collision optional coverages, talked to my insurer (at Chris' advice), then I ran the numbers and made a much much more informed decision. Long story short I improved my coverage where I needed it, understand my risk/coverage better than ever and cut my rate by a ton A non-sequiter I'll mention - in these days of extreme partisanship there a number of flags displayed prominently (and some not-prominently indoors) that may possibly be offputting to some. I'm being vague, but to be clear nothing displayed was SUPER divisive, just these are very divisive times. Regardless in my experience these guys are very professional, a local small business, do great work and treat their customers very well. read more

Customer Service! It seems that customer service has vanished with the invention of online shopping, costs of business, etc., but Fletchers Auto Glass still remembers what business is about. They were the only company to answer the phone out of the 5 window companies I called. Dan the owner not only got my vehicle in last minute today, but his team was able to fix my window on my Ford F-150 within minutes. Amazing, Dan and the guys at Fletchers Auto Glass have my business for life. Thank you! read more

I asked the folks in the local "Grass Valley Peeps" group on Facebook (12,000+ members) for recommendations on auto glass shops, and Fletcher's definitely got the bulk of the recommendations. Great service; they found me an OEM-standard windshield and had the safety sensors and cameras recalibrated with 100% accuracy. Took them about 2 1/2 hours as promised. 100% recommend these guys, especially since they're locally owned and operated. read more

I was given a quote for my windshield for $252 but after a body shop fixed the rust around my windshield, the bill came in at over $400!! When I returned to talk to the owner, he refused to believe me that his employee had given me a quote. I told him that I had confirmed it several times with him....but to no avail. I told him that I had a quote for $290 at Reliable Glass a mile away but he told me I was dead wrong!!! To move along since I am very busy, I compromised and asked for 1/2 back of the extra $150 or so, or $75. I had to make my case and he somewhat resentfully complied. I then went to Reliable Glass to confirm their quote which was, INDEED! $290, much less for a fully installed windshield including labor. Had his employee not given me the wrong quote, I would have gone to Reliable. I returned to mention this to the owner and he saw me come in and told me he had already called Reliable to confirm their price. He gave no apology and seemed particularly angry over losing $75. WOW!!! I believe Reliable is, as they say, reliable and that he should check back with his employee about providing false info since he thinks I was lying or making up the quote of $252. I would say that there may be other windshield replacement businesses that provide better quotes in this region. I should have got his employee to write down the quote!!!! But worst of all is the owner's attitude and unprofessionalism. I found it VERY disturbing esp. after he had confirmed the much lower price at Reliable.!!! read more

Very professional. On time and great job replacing the windshield on my Class C motorhome. Guarantee their work with a great warranty. They have all my future business! read more

Super fast, super easy and very reasonable price. Had my windshield replaced today I could not be happier Dan was very easy to work with and super far with the cost. Replacement took one hour I highly recommend Fletchers Auto Glass. Thank you for the fantastic job guys!!!! I will see you again. read more

Best Auto Glass in town. Very respectful. Fast and affordable. Dan and everyone were awesome.

This is the best glass place in Nevada County.. Dan.. was soooo helpful when I had my truck broke into at a SF GIants game.. he spent a lot of time just cleaning up the glass and had my truck ready in a very timely manner.. would recommend this business... to all my friends in need of glass work of any kind.. a happy customer.. Carrie read more

I found Fletchers on Yelp and decided to give them a try. They were a local company and not a big chain plus the reviews were pretty good. My wife's Yukon needed a second windshield in a year and the last company that replaced her glass sucked. These guys were professional and quick. I struck up a conversation with them as they worked and feel they are the most down to earth guys with the most professional skills you could have working on your car. Definitely will recommend them to all who need their services!!!! read more

These guys are great! Great Prices! They came out to my work at Sierra Plumbing Supply and even took care of another co-worker's windshield at the same time. After seeing the job they did, another co-worker had them come out the following week to repair his car door regulators and replaced the windshield. I would highly recommend Fletchers Auto Glass for your repair. Thanks again for the great service! read more

Absolutely the best at servicing auto glass. I had a Jeep windshield and Prius rear window replaced. Quality and dedication where better than any glass shop I have ever used. read more

Thank you guys for the good job. It seems I have become a repeating costumer. Always professional, courteous, and fast. Competitive prices too. The go to guys for auto glass repair. read more

If you want business you would have to at least have an answering service. I have called several times and there was no answer or way to leave a message. Moving on... read more

Good shop, good people. If I need auto glass work I will go to Fletchers again.

These guys are so awesome!! When I thought it was going to cost me a minimum of $400.00 to fix my sunroof, I took it to them for another estimate. They cleaned it, gave it some TLC and it worked! They smiled and said enjoy! No charge! My new heroes! They definitely have my business anytime I need what they offer. Such nice people who know how to treat you right! read more

Just got back from a rock chip repair on my Porsche 911. I was worried that it would require a replacement. Brandon took care of me right away and had me out the door in 20 min. Excellent service! Would recommend to anyone. read more

Highly recommend them. They are very professional and it shows that that take pride in their work and want to take care of their customers. I'm a repeat customer and will for sure use them again when I need to. read more

Fletcher's replaced my Volvo windshield professionally & quickly. They also repaired my Cadillac windshield. Looks like new! Dan & Brandon were so personable & got the job done in record time! I'd recommend Fletchers auto glass anytime. read more

Met me at my work and took care of my window within an hour. Kevin was sincere and personable. Quality work at a reasonable price. I highly recommend them and will use them again! read more

Fast, friendly, reputable. I've had a windshield replaced by them, great job and made it simple. Then I got a chip in my new windshield. I called and they were at my office an hour later fixing the chip and you can't even tell it was there. These guys are the best in the biz!! read more

These guys are incredible. Had a leak in my windshield, and the rains were here. They got me in promptly, and did a great job. In addition, as I was checking out they noticed that my sunroof was slightly mis-aligned and might also cause a leak. They opened it up, cleared out all of the drains, and re- aligned it, at no additional charge! Put that together with an absolute iron-clad guarantee of their workmanship and you have a first class operation. Highly recommended!! read more

Great service, friendly and honest owner. He fixed my Tundra's chipped windshield and and helped me with my Mercedes which has a very specialized type of glass. Thank you, Dan Fletcher and co-workers, too! read more

By far the best place for auto glass. Does quality work and takes care of your vehicle. Works great with insurance claims or self pay situations. read more

This is a good place to do business. Friendly, efficient, fair priced and easy to schedule for windshield replacement or repair. Recommended. read more

These guys rock! This is the 3rd windshield they have installed for me over the past 6 years....cue to rocks, flying pinecones and sand trucks. They guarantee the work, are quick, very reasonably priced and are really friendly, nice guys. I would recommend these guys over the guys that keep putting their junk mail ads under the wiper blades on my car while it's in the parking lot. If you need auto glass, keep it local and call Dan! read more

Dan Fletcher is an extraordinary businessman, does top quality work, and treats his customers more than fairly. I'm a repeat customer and will continue to be. read more

These guys have replaced two windshields for me. They were very confident and professional, that's hard to find these days! Highly recommended read more