Beautiful lobby and dining rooms, but extremely dated bedrooms. However, everything was clean,…read morewell-maintained, and comfortable. Only spent one night here while passing though Heerlen, so I honestly can't complain too much. As you enter the lobby, you're immediately drawn to the gorgeous copper fireplace. That was, hands-down, my favorite feature in the entire place. The hotel staff is friendly and polite -- if you need to rent any electrical adapters or send letters (within Europe only), they're more than willing to accommodate you. The lobby is also the best place for the free wifi connection -- its strength is tenuous, at best, in the bedrooms. Connected to the lobby are the bar and dining room. Both spaces are nicely decorated and more than adequate to fulfill their duties. The bar has a great selection of beers to choose from, as well. Breakfast is served in the dining room at 7am and you can always rely on a hearty breakfast menu of breads, eggs, meats, fruits, and cereals. Juice, coffee, milk, and tea are also provided. The bedroom was nicely sized to fit two single beds, a side table, a writing desk, and a chair. There was also ample space for four various pieces of luggage. The bathroom was nice. Again, a little dated, but functional and fairly spacious. The surrounding area of the hotel is also nice. Located in a residential area, you do get some traffic noise, but it's not extremely distracting. It's also a brief five-minute walk from the city center where restaurants and shops are located.

Really nice hotel, but I hate to say it, they stole my phone charger and travel adapter…read more Shortly (1hr) after leaving my room, I remembered that I left it in there. I was 99% sure so of course I went through all my bags to doublecheck and sure enough I didn't have it. Went right back to the hotel and they had cleaned the room and swore up and down they did not find it. I have not been anywhere else and there is no other explanation. When I called back to speak to the manager and explain what had happened, she was very indignant, as opposed to being helpful or offering to investigate more.. so, I would avoid this place.

Hotel is very nice, If you are looking for clean hotel, then you have come to right place. The…read morerestaurant is good and the breakfast is very good. It is not the best ever but if traveling and don't need super fancy then it will suit your needs very well. The Spa is surprisingly good but the service is less than to be desired. They have a gym that is for use but there is consistently classes scheduled throughout the day that is not mentioned on the website or in handbook. One must first check with front desk to see what time classes are for the day so you can plan a workout around the random classes, very frustrating to go downstairs for a workout only to find you must wait until class is finished. They have a massage therapist, that doesn't take clients. Not for nothing, what kind of spa has a massage therapist that doesn't take clients? The room service is fine, but when I asked the maids to come back in 5 minutes as I was leaving for workout expecting to come back to a clean room, they conveniently decided to not come back to room and not clean it at all. Would have loved to give this 5 starts but the maids and spa took away a point each.

Amazing. Stayed here two nights on a business trip and had breakfast and dinner here. The rooms…read moreare super cool, very unique and comfortable. The grounds the hotel sit on are gorgeous. Everything is extremely well maintained, and there is a nice bike path that is connected to the property which is awesome if you are a runner like me. Staff were very friendly and welcoming. Our dinner was amazing, and they had a nice modest selection of beers. We were a large group (14) and the staff handled us awesomely, everything was timed well and the food was fantastic. We ordered off a fixed menu and I loved every item. I would look for any and every opportunity to stay here again.

Great hotel and an amazing gourmet restaurant! I was at the hotel for a conference and enjoyed it a…read morelot. Clean rooms, open courtyard to sit and relax. Would highly recommend it.

Place is located near a pond, it's quiet. Staff are very nice and accomodating. Rooms are not that…read morespacious but just right. They serve breakfast and offer one complimentary coffee upon arrival. Price is good and affordable. 70 euros a night.

I am military PCSing to JFC. Mostly all personnel who are transferring to the area stay at this…read morehotel. I was staying here for over a month. PROS: The staff is friendly and the hotel is close to almost everything you need. Groceries, Restaurants, Telephone company, Bank etc... They include breakfast and its pretty good. The bathrooms are very spacious. They have a few american TV shows playing. A small fridge and Microwave in the small rooms and a tiny kitchen in the Apartment style rooms. The Wifi seemed pretty reliable and I only had a problem one time. Pet friendly, they have a nice pond/waling park you an take your dog to walk (Under construction now, so it is not a very pretty site on one side) CONS: The beds are twin mattress put together and they are not very comfortable. They don't have a sofa or recliner so you be sitting on a bed or a chair. The cleaning staff does an OK job. If I would have bought my family I would not have been comfortable at all. There is very little room for privacy, the walls are super thin so you hear everything. I hope this was helpful.