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    Fletcher Bruce S, MD

    4.2 (12 reviews)

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    8 years ago

    Today was my first visit to the office. Dr. Fletcher was professional and kind. Office staff were wonderful.

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    Northwest Broward Orthopedic Associates

    Northwest Broward Orthopedic Associates

    3.7(20 reviews)
    0.0 mi

    I rolled my ankle while moving some empty boxes. And after getting some x-rays at the urgent care,…read morethe doctors there recommended me to come here for a more closer look. I was able to get all my x-rays on a flash drive. I gave it to the doctor for his examination. The staff and the doctor here are very nice. Checking in was very simple. Everything is done through kiosk in order to avoid more personal contact. And I didn't have to wait for long before I get to see the doctor. Fortunately, the doctor said it's not too serious. I did not have a fracture and luckily it was just sprained. The doctor told me to keep my leg elevated, stay off my feet and take plenty of rest. The good news is that my ankle is getting a lot better, so I don't have to go back for another visit. But if I have to, I know the doctor and the staff here will take good care of me.

    I called in a week ago and spoke with Sonya, a familiar sounding voice from a past visit 3 years…read moreago for my ankle. I had told her I had hurt my arm and it felt like the surgery I had from a past associated Dr., Dr. Kelly, had re torn itself. I told her I was in a lot of pain. She told me to get a referral from my primary. So I did and had an appointment today @9:30am. I arrived @9:20am, did the self check in Kiosk inputting an 8 as my pain level, sat down, and was called by Lorita. The first thing she asked was where is your pain. I said in my arm and before I could say shoulder, she said to me was I might want to check my insurance, because your doctor put shoulder pain on the referral. I tried to explain to her there was pain in both areas and she actually said the insurance won't cover it. I asked why can't I see the dr because it didn't make sense (I'm one to do every step correctly) but her attitude was aggressive. Nicholas came over and explained that the bicep and shoulder connects so there can be pain in the shoulder from a bicep tear. Lorita did not like the fact Nicholas corrected her. I saw it all over her face as she kept turning back to another office associate. I mean I'm a customer and returning client, why was I treated this way. I became upset because Lorita then back tracked and said she didn't say what she said about the arm. I asked to speak with Sonya and she said she was on the phone. 15 minutes later Sonya hands me a packet to fill out. She said I haven't been there in 10 years, when in actually I was there less than 3 years ago for an ankle injury but she didn't want to hear it because I was trying to explain to her how rude the front desk Lorita was. It took me about 15 minutes to fill out the paperwork. I stood at the window, I knocked politely, hoping that the situation was over. I stood there and heard talking. Then two gentlemen came to the window and said they were going to refer me to another orthopedic dr. One was Nicholas, who was amazing during this whole situation, and Alex, who I would say tried his best to handle a situation which was a he said /she said and he has to work with Lorita. I knew to not to argue at this point, so I just asked for there names because Lorita was no where to be found. I'm confused why when I was confronted with misinformation from Lorita, I chose to question it, and rather than properly explain it, she got more aggressive and said that she never said the previous misinformation. I believe now a days it's called gaslighting. Her communication made me feel extremely uncomfortable while I'm already at a 8 pain level as I inputted in the digital check in. Now I have to find a new orthopedic, on my plan, that takes my insurance, get another referral from my primary,and then make another appointment with a different orthopedic. If I have a potential bicep tendon tear or tear of my shoulder, time is of the essence. Needless to say I will never go back to this office. I believe the Dr. is only as good as his staff because he chose them. If he doesn't handle his office detail, how would he handle a patients details.

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    Hinkes Elliott W, MD - Dr. Elliott Hinkes

    Hinkes Elliott W, MD

    2.9(9 reviews)
    0.0 mi

    I called in a week ago and spoke with Sonya, a familiar sounding voice from a past visit 3 years…read moreago for my ankle. I had told her I had hurt my arm and it felt like the surgery I had from a past associated Dr., Dr. Kelly, had re torn itself. I told her I was in a lot of pain. She told me to get a referral from my primary. So I did and had an appointment today @9:30am. I arrived @9:20am, did the self check in Kiosk inputting an 8 as my pain level, sat down, and was called by Lorita. The first thing she asked was where is your pain. I said in my arm and before I could say shoulder, she said to me was I might want to check my insurance, because your doctor put shoulder pain on the referral. I tried to explain to her there was pain in both areas and she actually said the insurance won't cover it. I asked why can't I see the dr because it didn't make sense (I'm one to do every step correctly) but her attitude was aggressive. Nicholas came over and explained that the bicep and shoulder connects so there can be pain in the shoulder from a bicep tear. Lorita did not like the fact Nicholas corrected her. I saw it all over her face as she kept turning back to another office associate. I mean I'm a customer and returning client, why was I treated this way. I became upset because Lorita then back tracked and said she didn't say what she said about the arm. I asked to speak with Sonya and she said she was on the phone. 15 minutes later Sonya hands me a packet to fill out. She said I haven't been there in 10 years, when in actually I was there less than 3 years ago for an ankle injury but she didn't want to hear it because I was trying to explain to her how rude the front desk Lorita was. It took me about 15 minutes to fill out the paperwork. I stood at the window, I knocked politely, hoping that the situation was over. I stood there and heard talking. Then two gentlemen came to the window and said they were going to refer me to another orthopedic dr. One was Nicholas, who was amazing during this whole situation, and Alex, who I would say tried his best to handle a situation which was a he said /she said and he has to work with Lorita. I knew to not to argue at this point, so I just asked for there names because Lorita was no where to be found. I'm confused why when I was confronted with misinformation from Lorita, I chose to question it, and rather than properly explain it, she got more aggressive and said that she never said the previous misinformation. I believe now a days it's called gaslighting. Her communication made me feel extremely uncomfortable while I'm already at a 8 pain level as I inputted in the digital check in. Now I have to find a new orthopedic, on my plan, that takes my insurance, get another referral from my primary,and then make another appointment with a different orthopedic. If I have a potential bicep tendon tear or tear of my shoulder, time is of the essence. Needless to say I will never go back to this office. I believe the Dr. is only as good as his staff because he chose them. If he doesn't handle his office detail, how would he handle a patients details.

    Not best beside manor, when your crying in pain and his response "nothing else I can do".. maybe…read moreempathy and compassion

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    Florida Spine & Joint Institute

    Florida Spine & Joint Institute

    1.6(7 reviews)
    3.1 mi

    I really wish I could give this office more stars but I just can't. Dr. Hess is very nice and seems…read moreto care about what is going on with you. I did end up getting a back fusion which fixed part of my problem. I than went to Dr. Warheit and received various kinds of epidurals for months to help with pain due to 3 herniated discs on the opposite side of my back with not much help. I saw this doctor every month for at least 8 months or so and he never seemed to remember me. I am sure he has a lot of patients but, come on. Also, the office manager is probably one of the most unprofessional and rude person I have ever come across with in a doctors office. I do have to say that Rhonda, one of the medical assistants, was amazing and so nice and always took her time to say hi to me and see how I was doing. If you can, look for another orthopedic doctors office with more professional staff.

    The doctors here are so inconsiderate. They are always running late and cancel their appointments…read more I've been waiting for my husband to be seen for 40 minutes now. Please note that the doctor canceled 4 other times. Dr.Hess is not a good doctor. He was unable to fix my husbands neck. There is a waiting room of people that have been here longer than us. Not to mention a girl that just had surgery and can't sit in the Chair and they won't accommodate her with a room so she can lay down. I would NOT recommend this office to anyone.

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    Institute of Regenerative Orthopedics & Sports Medicine

    Institute of Regenerative Orthopedics & Sports Medicine

    5.0(1 review)
    5.3 mi

    I had a severe case of trigger finger in my left and right middle fingers. I had been through…read moremonths of physical therapy and steroid injections with no progress (symptoms were actually worsening with total loss of use in left finger). I found Dr. G online and researched his minimally invasive trigger finger release and decided he was the one to help. I had the procedure done a week ago and the results are truly amazing. No pain, no discomfort and full range of motion in one week. I am thrilled. In addition, the doctor and his staff are wonderful. By far the best experience of my life with a medical practice!

    From the owner: Dr. Gonzalez is a triple-boarded fellowship trained physician with a passion for helping others…read more He offers the most advanced techniques in Regenerative and Minimally Invasive Orthopedics treatments. Founder and President of the "Institute of Regenerative Orthopedics & Sports Medicine" (IROSM) in Fort Lauderdale, Florida. Dr. Gonzalez and his medical team provide patients with a comprehensive, holistic, data driven, evidence-based approach with the primary goal of healing the body and achieving a pain free living from musculoskeletal complains. Using federal compliant protocols in Stem cells, Platelet-Rich-Plasma (PRP), Orthobiologics and other minimally invasive orthopedics procedures. IROSM offers locals and international patients with a personalized patient-centered state-of-the-art medical clinic in the heart of South Florida. Call 954-751-6990

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    Institute of Regenerative Orthopedics & Sports Medicine
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    Fletcher Bruce S, MD - orthopedists - Updated May 2026

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