I really hate giving them a low review but they just left. The son who runs it was sick. I can…read moreunderstand that. He talked to me about this issue and said maybe he could get his father to come out. The father did in fact come out. He likes to talk and looked the situation over. He thought he could fix the issue for me. Keep in mind, he's telling me his son is really bad sick. I believe what he said. He even called me a couple of days later to ask me what all I had that was a power draw from the house, like dryer, hot water tank, etc. He said he was prepared to do it but only waiting for a price. Very nice guy. He was someone who enjoyed talking. He was a good conversationalist and I didn't mind talking with it. I did have to let him go as I had an appointment to keep. That's the last I ever heard of him. Maybe something more serious came up with the health of his son but I'm not sure. Given his attitude, I would have thought that if he had to leave to take care of his son that he'd at least call and let me know he couldn't do the job as he'd planned. He knew I had no heat in the house other than a fireplace. It was cold. No heat, no hot water, limited in cooking with a camp stove but he just disappeared. I called 14 companies, four came out to look at it and only two offered to fix it. Mr. D. was one of them but then he just disappear without a trace leaving me literally in the dark. He could have called and let me know something. I wouldn't have waited more days to try to find someone. The last guy that came out said he could fix it and at that point, I didn't even ask him how much he was going to charge.

I've had a hard time finding reliable contractors in middle Georgia. Donnelly's is responsive,…read morecapable of doing nearly any job, and reasonably priced. Their electricians were super responsive and able to get my lighting fixed within a few hours.

They are charging me (military discount) $246 to replace one outlet with an outlet that has a reset…read morebutton. SO EXPENSIVE. Found tons of other electricians on Yelp who charges only $40!!!!!!

They are very professional, courteous, and knowledgeable of their job. I will definitely recommend…read moreand use them again. The repairman also gave me helpful advice on keeping the pvc pipe from clogging up in between maintenance checks. Great job AAA!!!!

Service in one day, on scheduled time, Price wasn't…read moreextreme, they were polite and worked diligently. Gail Morris

A/C went out, called and left messages for someone to return my call, a week later still no…read moreresponse... if you can't come that's fine, common courtesy would be to at least call and say you're booked up. Already had it fixed

Did not finish the work he was paid to do. Poor communication, poor customer service. If you use…read morethis man get a legit contract and do not pay up front.

These guys are amazing!! I contacted Rio on Wednesday and asked if he could come Saturday so I…read moredidn't have to take a day off work and he said he could. He gave me a time of 10:30am-12:30pm. He texted me at exactly 10:30 to let me know he would be there soon. He showed up and had my microwave installed in 40 minutes. I could not have asked for a better experience. I will definitely call them again!!

We had our semi-annual service on our two 3-ton heat pumps; technician Colby Cottrell with We Care…read moreHVAC called ahead and came and took care of us, even explaining how the system works when I asked. He was quite articulate, professional and polite in his explanation, and I appreciate that. This experience was much better than the previous service call from We Care, when they didn't even show up. But, that's another review for another time. Thanks Colby.

If I could give a 0 - I would. This company took advantage of an 83 year old woman. The quote for…read morean 80 gallon OA Smith water heater with installation was $8413.00. The total bill was $9400. She had no clue what she was signing, paid a $2000 deposit via debit card, and received ZERO detail on what was going to be done, what model the water heater was. ZERO information. No emailed quote or contract. When I called the response was "she signed it." No detailed quote left in home, nor emailed, no detail on the service and products to be installed, no labor breakout. The quote they sent me had zero detail on it. DO NOT WORK WITH THIS COMPANY.

I did not have a good experience with this company at all. The technician who came out was…read moreextremely rude and unprofessional. I originally called for a diagnostic, but they went ahead and did additional work without my permission or even informing me -- and now I'm stuck with an expensive bill I never agreed to. When I asked questions to understand what was happening, the technician kept brushing me off, saying "we just have to go," and wouldn't explain anything until I insisted, as a paying customer, that I deserve to know what's wrong with my unit before they leave. Even then, the explanation was vague and the attitude remained rude. When I brought up my concerns to the owner of the company, he was also very dismissive and showed no interest in resolving the issue. Instead of listening, he threatened to take us to court if we didn't pay the bill. And now, simply for asking questions and advocating for myself, I've been placed on a "do not service" list. This was an extremely unprofessional and upsetting experience from beginning to end. I would never recommend this company to anyone.

Very pleased with the professional service provided by M&W heating and air. The appointment was…read morescheduled and the technician was running a little behind schedule. He kept us informed of the arrival time and completed our service quickly and provided detail information as to what was done. Great job will refer any time.

If you value integrity and don't want to be ripped off, don't hire J&J Heating/Air and Plumbing. I…read morecontacted them to have my HVAC serviced and checked out for the pending summer heat, and to have plumbing services (constant running of a toilet, driving me crazy). My initial interaction with Lisa was assuring--she was polite, professional and transparent (mostly before the fact). She explained there would be a separate fee for each service call, in addition to any work done-- $79 for HVAC and $75 for plumbing. She also said, if needed, a customer supplied toilet installation would cost $350, which admittedly, she acknowledged was pricey, and that I was not obligated for the install. The HVAC service technician came out first and no problems here. The next day the plumber came. He informed me that the constant running was an issue with the make of the toilet and to fix it would be more than the cost of a new one. We happened to have a new, unopened toilet on hand and my husband suggested we install it. However, I said I thought the price tag for the install was a bit too much. That's when he said he would install it for $250, so I agreed. Here is where the lack of honesty and integrity began. After removing the toilet, two extended trips to Loews were made; the first was to purchase a flange that he said needed replacing and the second to purchase H2O lines. Why didn't they know new lines were needed, they had the toilet specs and experience. When all was said and done the cost to me was $550. Now I expected to pay for the flange and H2O lines, but $225, NO WAY, I've bought both these items several times in the past. The cost combined, on the highest end shouldn't have been more than $40. When I questioned him, he tried to tell me that this is what it cost to replace the flange. I was livid, paid him, and decided I would take it up with the company. I called to ask for a detailed invoice and Lisa said they didn't break down the labor from the parts, they just charged a flat fee (she didn't explain this initially). When I received the invoice via email, it read--repair toilet flange $225. So now it went from a replacement to a repair, obviously to justify the cost. Even if that wasn't the case, what happen to communicating with the client regarding "work changes." Again, I wasn't going to share my experience, but, when trying to dispose of it, a rep from the City of WR said the bulk pick-up policy for toilets had changed in the last two years and that the "contractor" should have disposed of it as a courtesy or as apart of the cost. For $550, you damn right he should have!

Guy came out because the air conditioner stopped working. kept telling me he was gonna give me a…read moreprice before anything happened but he never did. he put in a capacitor then he said it was gonna be $210. So I said nope take it back out. That's highway robbery to never give a price before he put it in. So he took it back out he said he still had to charge me for the service charge so I paid him cash on the spot and he left. Now they're sending me a bill for close to $200 claiming that he did put brand new parts in and that I never paid. Scam robbery. Stay away.

Chuck responded to all my questions in a timely manner. His crew showed up early each day and…read moreworked to finish our job before Thanksgiving. We are very pleased with the work that was done.