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    Flaum Eye Institute

    3.0 (2 reviews)
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    Flaum Eye Institute Osteopathic Physicians Photos

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    1 year ago

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    2 years ago

    Nice doctors, great care-what more to say? They took my insurance, I didn't have to wait past my appointment time and I was out in a jiffy

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    Interlakes Orthopaedic Surgery PC

    Interlakes Orthopaedic Surgery PC

    1.8(5 reviews)
    1.1 mi

    Dr Ritting is a great surgeon & very present. He cares as do his Physician Assistants. That said,…read moresome of the staff are RUDE AND INEPT I asked them to call my pain prescription over to the pharmacy and they took an hour to do it. Then they forgot to include the insurance information. Then when I called them back and explained that they should have included all that insurance information she told me that I needed to learn to advocate for myself at some point. Let me explain one thing. I am a 56-year-old woman who has had 14 surgeries. 3 of which were shoulders. I think I know how to advocate for myself. The staff needs to learn how to do their jobs. She was so rude I would never say that to somebody not 24 hours post surgery. FUCKING RUDE AND INEPT!!!

    I have been a patient since 2013. I will need knee replacement surgery in the near future. My…read morefirst impression of the Geneva office was shocking. Overcrowded and absolutely no place to park my car. It has been better the last two visits. Dr. Klein is very knowledgeable and gave me options. The trouble is, I injured by foot. Something snapped. I am in a lot of pain. I called for an appointment, the receptionist said the foot doctor was in, just a moment and I will make sure he can see you. I sat on hold for 6 minutes. She gave me an appointment at 2:45. Just as I am about to leave for the appointment, the Office called to cancel my appointment with the excuse that I am Dr. Klein's patient I must see him another day. I work, and not in Geneva or Clifton Springs. I have been waiting all day. She said she was SORRY and hung up. I called back and cancelled my October surgery consultation. I will go somewhere else. Patients are consumers, I will go where I feel I am respected.

    Flaum Eye Institute - osteopathicphysicians - Updated May 2026

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