I saw Dr. Brooke Benson-Redpath after Studio Z referred me to her at my routine cleaning. I emailed images to the office ahead of time and I was really looking forward to resolving this issue. My teeth are in good shape, and I really wanted to try to save this tooth.
At the first appointment I explained that I had a problem tooth for a while and the constant pain was wearing on me. She performed a re-treatment (a second root canal). I paid about 1,000.00 out of pocket for this- and was just grateful to have a plan in place. I called 2-3 times after the first treatment because I thought something was wrong. It was unbearable and I had really long days at work post procedure. After about 2+ weeks it started to calm down, but soon flared up again.
Not only did this re-treatment do nothing for me, but it appeared to aggravate the tooth and nerves and my pain is now constant (and worsens when I eat). At my last appt, she suggested seeing a colleague to do some trouble shooting before I resort to having the tooth extracted. I have not received a phone call back. I called again yesterday (about the 4th time), and still no return call. The whole experience has been grossly disappointing. Their response to the severity of discomfort was apathetic at best.
Don't assume the receptionist is communicating with the DDS, as all I got was, take more Advil (eye-roll). read more