Efficient and made sure it was perfect. Nice man. I highly…read morerecommend this small family owned company.

He was very respectful and professional. Listened to all my concerns and asked questions I never…read morewould thought but definitely helped find the problem. He did his work in a timingly manner and worked around my schedule. so grateful I used his services! Would recommend to all my friends and family!!

Our air conditioning wasn't blowing cold air, so we called Nicholson. The technician showed up…read moreright on time, was professional and quick to address the problem. We couldn't have been happier with the service provided, and will definitely call Nicholson for all our future heating/cooling needs!

From the owner: At Nicholson Heating & Air, our core beliefs lie in ideals that other companies…read morehave long-since given up on. We believe in on-time service, every time. We believe in treating customers with respect and educating them so they can make informed decisions. We believe in transparent pricing policies. We believe in treating your family the way we would want to be treated. We believe in giving back to the community that has given so much to us. And mostly, we believe in elevating you—the customer. From the initial service call to the moment we walk out the door, our goal is your complete satisfaction at every turn.

been using crystal for 18 years. great company. if your not happy with anything they will make it…read moreright. service guys are professionals and the office staff are always willing to help

The service tech was great, but Duane the dispatcher left a lot to be desired. He was rude,…read moreunfriendly, and did not know anything about customer service.

Would love to give this company 10 stars…read more We have our unit serviced twice a year but of course during the hottest days in August 2024 that's when we experienced problems. Outside temperatures almost triple digits with heat index well past 100-105. On Tuesday night at 9:30 pm we get a message from our smart thermostat that instead of keeping the house at 73 degrees it was now 78 and we needed to contact Koppeis. I called at 8 o'clock on Wednesday morning for a service call. Due to the extreme heat wave the best I could get was afternoon Friday. Well, I took the appointment. Received a call Wednesday afternoon and we were moved up to Thursday early afternoon. WOW... the technician got here about 1:15, same guy we had for our routine checkup in the spring so he was knowledgeable with our setup. He checked the outside unit; capacitor out; under warrenty; switched it out; checked out rest of the unit and was gone about 2:05. Love these guys. The temperature in the house had gotten up to 85 before the service call. Now at 4:15 we are at 78 and still dropping. Nice. I would whole heartily recommend Koppeis for any of your heating and/or COOLING needs. GL Rawson

I couldn't be more satisfied with the customer service I received today from service technician,…read moreMike and his partner. They were considerate of my time, calling me before arriving to the house. They were both polite and courteous on arrival. Mike educated me on the system in our newly purchased home. He gave me information regarding the type of system, maintenance tips, troubleshooting, and potential issues years to come. I will definitely use Koppei's for my future heating and cooling system needs. Thank you.

Trustworthy Heating & Cooling is the only company I call with hvac issues. Shawn is always prompt,…read moreinformative, friendly and professional. I can't speak highly enough of the service!

Contacted for an estimate to do some HVAC work. He responded & left a message of, "Go Away"…read more Very puzzling reply from a company.

It was great from start to finish. Really dedicated to fixing the problem. All great people. so…read morefriendly and polite and helpful with any questions you have. They work hard to to get you in and get the job done!! I really appreciate all of them!

My water heater went out and I was trying to find a company to install it that didn't charge an…read morearmin leg . They came out for free and gave me an estimate. Then install the really good water heater and for about half.The price of the big companies around. L