Was much better before they got bought out such a shame! Mostly for geriatric patients anyways at…read more39 that aint me chief and never see a real dr just nurse practitioner so! Used to be okay! Kathy used to be nice but she's pretty rude these days!

I have been going to this practice since it opened practically. It has always been a good…read moreexperience. I have a few health issues, including being overweight. But they are the first doctors that are there to actually help me and listen to me when I have any concerns. Never make me feel bad about it either, like some doctors. Very clean, very professional and frankly the best doctors I have been in to see in a very long time. This has always been a teaching facility, and they always let you speak to the doc in charge to explain your visit findings. Being a teaching facility I always thought that it would bring new ideas and practices to the practice as well. I can't say enough about this practice. My youngest daughter goes here as well, and she has major health issues for her age and she loves them as well.

Dr. Jacobs is the best! The staff is amazing Nicole and Moe are the staff I generally see, wait…read moretime can be a little long but Dr. Jacobs will sit and talk with you for a good amount of time. So Id personally rather wait and have someone listen and attempt to help me than rush through appointments stay on time. I've been with him for a year and a half at least and he's always made us a team in our care. He's taken our suggestions listened to our concerns and had us help with our plan of care.

From the owner: Family Practiceread more

I was seeing Dr. Hall at this Primary Care office until 8-11-22 and the reason I left will be…read moreexplained clearly just because what happened to me personally. It started off great and thought I found a Dr. that would help me with a great staff & facility. Truth be told it was at first but that all changed for me this month. I have a lot of medical problems and told him from go and was hoping that he would help me but that wasn't true at all. I was telling him about all my problems and asked for help and when I felt that he wasn't paying attention to me I then got pushy because my health has taken a turn for the worst but they thought it was because covid. I told him that my head was swelling and something popped back before new years, I also told them about having strokes in the past and that I needed to have my auto immune system checked so I could find out if I could get the covid vaccine as well as to find out what other medications I had an allergy to before being put on any other meds. Seeing I felt like no one was listen to me I decided to put my foot down & got demanding about a heart Dr because my blood pressure was low, I was losing feeling in my left side of my face, arm & leg. He had me come in for a EKG and decided I needed to see a psychiatrist because I needed a mood stabilizer and didn't even tell me he was also trying to send me to behavioral health. So I felt like a pay check, he also told me he'd rather not refer me out because he makes no money off referrals. So there for he wanted them to agree so he could put me on a mood stabilizer in which Dr's do make money on from the pill company's. So he showed me that putting me on a mood stabilizer was more important then my health concerns. I also told him that my hearing Dr said my dead left ear had a hole in it but wouldn't even look at in until my hearing Dr sent him the paper work. So when I called to fire him he found out & called me back yelling at me like I was his child. Then I called to file a grievance & found out that they had no clue how my insurance was set up also showing me I'm just a pay check to them. My insurance was set up for me to have my thyroid/auto immune system checked every 3 month and I did not need a referral or prior authorization to see the dr's I was asking to see. I'm not from Florida but realized that this being my 3rd primary in under 2 years that these 3 dr's treat people like just a pay check/number. Another thing about this office is when I tried writing a review on there web site they have the right to take it down if they want so I'm hear where they can't control the true and even filed a grievance with wellcare about him & his office being in there net work. So if you want someone telling you because you stand up to them that u need a mood stabilizer then got there. If not find a DR that will not only listen to you but help you your way instead of them trying to push drugs down your throat. This is 1 reason I have always said that Dr's are the biggest drug dealers in the world and can legally get away with it but should also be held accountable for making people addicts because they don't always tell the patient the truth about drugs seeing they get paid to push them. Like when it comes to Oxys its the same dam thing as heroin and if patients new that from go they be more apt to not want them. What happened to my at Optum Lamar Clinic by Dr Jeffery Hall can be proven truthful to what I'm saying with my medical records to prove it. So good luck to all that go there but watch out in todays would Dr's take on more patients then they can handle or remember so most the time we are pay checks if we don't stand up for ourselves.

staff lacks compassion and caring. Doctor A Dedea is good but that doesn't carry over to the…read morestaff. They are rigid and and unsympathetic And lack understanding of individual circumstances.

I joined this office back in November of 2024 the first visit had to reschedule for they were…read moreoverbooked . The next visit was great with Lauren then I was handed off to the nurse practioner , in May I had an appointment I went to the appointment paid my copayment sat down to wait while waiting I recieved a message that my 82 year old dad had fallen . I told the front desk I had to leave for an emergency he said I could use the copayment for next visit . After I few months I recieved an invoice for 34.19 I then called asked what for was told not to worry till they research. The next appointment I asked again . I was told they did not know what for. And then got a message from Lauren. She said she was gonna research. I then got a call they wanted to go over my liver mri . I said ok when I went to the appointment I was told I could not be seen over the 34.19 . The office manager took me in a room and told me it was because I left early over 6 months ago and insurance did not cover that visit. I was angry very mad to the point my predisone kicked in which never has before . I then said I was leaving a bad review over this for it was a ridiculous charge and it told me this doctor doesnt care for me she cares for money and reviews .she left a message in my patient portal terminating my care with her. Do your research before even walking in there

Went in for a sore throat. Hadn't been able to sleep for days and could barely swallow. New…read moreresident to Florida with no job yet, so knew I'd be paying out of pocket, but I didn't 't want to face another sleepless night. Now, I can excuse the long wait time - they were busy - and tolerate the indifferent office staff, but not the poor care. They said I had strep throat. I was given a printout that has nothing I couldn't Google myself. When I asked the woman who handed me the papers a question, she said it's all in the printout. My wife had driven me over and waited patiently while I was in there. She asked me what pharmacy they were sending me to. I diodn't see it on the paperwork and went back into the office to ask. One of the two indifferent office staff told me it was oin the first page. Nope. Took the paperwork back inside and the other one, who had handed me the papers, said I wasn't being given a prescription. So I paid $95 of my hard-earned money to be told to "get better," and if my symptions got worse, go to the ER. Wow. This is some way to do business. Google's Gemini states that "The most common cause of a sore throat is a virus, not bacteria. In this case, antibiotics would be ineffective and potentially harmful by contributing to antibiotic resistance. A proper diagnostic test, like a rapid strep test or throat culture, is necessary to determine the cause." That's fine, but they didn't do a strep test. The NP looked at my throat and said it was strep because of how red it was. The Nurse Practioner who saw me did not say anything other than that I should change my tooth brush. So I would say the strikes against this particular facility are incompetent care and snide, indifferent office staff. Considered lodging a formal complaint but chose not to. Would never go back and would never recommend them.

Went there for presugery clearance. They did a EKG and informed me that I had recently had a heart…read moreattack and would need additional cardiac clearance. This delayed my knee surgery and I had a cardiologist run all relevant tests. His EKG showed no evidence of a heart attack and the tests showed that my heart was healthy. Now just over a year ago I went to care one for a persistent cough. At that time the did a EKG for unknown reasons and at that time informed me that I had had a recent heart attack. I went to the cardiologist that they recommended and after various tests was told that I had not had a heart attack and that my heart was healthy. So after all this I was billed and expected to pay for their incompetence. I would suggest they hire knowledgeable medical staff and their review ratings may actually go up

Update: June 27, 2019…read more I find the doctors here to be very personable and down-to-earth. Most of us don't relish doctor's visits so it's nice to go somewhere where they know me and can make proper referrals to all the right specialists.