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Flagship Medical

2.0 (4 reviews)
Open • 8:30 am - 5:30 pm

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National Seating & Mobility - Lift Chairs

National Seating & Mobility

(7 reviews)

Everything needs to improve. Let's start with answering the phone and following up on test status…read more No customer service at all.

Please read if you are an amputee, dialysis patient or care about someone who is!!…read more I made a mistake by assuming my current wheelchair vendor (National Seating & Mobility, Huntingdon Valley, PA) would maintain my custom wheelchair they manufactured. When they provided a loaner wheelchair to me (while they repaired my custom one) I mistakenly thought IF I had an issue with the loaner wheelchair, they would fix/replace it right away. I was wrong on both counts. My wheelchair broke on my way to dialysis yesterday (9/15/2025); the rubber tire came off. For those who don't know, propelling oneself on a metal rim is DIFFICULT & close to IMPOSSIBLE. National Seating and Mobility DID NOT want to send a replacement chair OR send a repair tech. I was forced to call their customer service center three times to get a live person (I left a voice mail with a finance supervisor) who could or would listen to/assist me with my predicament. One "customer service rep" literally told me to call the police for assistance because their company does not perform same day repairs. Let that marinate for a second..... I'm a double below-the-knee amputee- In dialysis- Without a working wheelchair. Their only response (after me leaving a voicemail & calling for the third time) was a long winded "sucks to be you dude". Do what you wish, but I am advising NEVER to use National Seating and Mobility 1957 Pioneer Rd Bldg C Huntingdon Valley, PA for any of your durable medical equipment needs.

Flagship Medical - medicalsupplies - Updated May 2026

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