The staff members are encouraging and can relate to what their clients are encountering. They know…read morehard it can be and how frustrating the journey and search can become.

I came here under the recommendation of a lawyer friend, after quitting a demeaning job of over 5…read moreyears that had no room for growth. First understand, this is not an easy process. I went in for an "interview" where I met with everyone from the receptionist to the owner. I was initially impressed at how warm and seemingly genuine everyone was. I clearly stated the fields I was interested in and the type of work I wanted. They told me they would revise my resume with a few jobs in mind, and I would hear back from them. They wanted to offer me a job with them which although was appealing for experience, was not something long term I wanted to get into and felt would interfere with my dream job. I applied to all available legal and admin jobs listed on their site. I even interviewed for a lawyers office that I thought went exceptionally well, especially considering how well prepared, dressed, and articulate I was compared to the girls much younger than myself that interviewed me (6 in total in 3 rounds). I was also offered a job that I had no interest in far away from where I live where traffic was horrendous and would take me over 2 hours round trip daily. Again, I stated these were not the positions I wanted unless they pertained to legal, admin, government or municipal employment. I had to email and call them over 2-4 times, which I have copies of. They were apologizing because they couldn't be bothered at the very least to call me and tell me if I was considered, employer wasn't interested in hiring, if they were still interviewing, etc. It's sad when you have an interview and don't hear back from them since you cannot directly deal with the employer-seems like they dropped the ball. For being out of work for almost 2 months, being more than well qualified for these jobs, and not hearing back after an interview for over one month since I had to send an e-mail asking what was going on.. I'm all set with dealing with such an unprofessional agency. I understand things happen, but I shouldn't have to hold your hand to request basic information. It makes me that much happier I didn't entertain an office assistant position with them, which seems to have a quick rotation in vacancy. I can't get a response after a month for an interview, but they want to call me last week about "another job opportunity." I've gotten this 4 times. Each time, it's either something I specifically don't want and no explanation as to what happened with the last job. For the resume they "edited" and I requested a copy of, they included NONE of my experience being self-employed, interning for a police department, or working for a senator, which seems to me would work well for legal jobs. I watched them right it down on a rough copy, which is interesting since it's nonexistent on the one they send out. Good luck to anyone that deals with them. I'm baffled by the 5 star reviews they have considering the lack of Linked-In traffic. I seriously doubt the credibility of this organization. I'd love to hear from anyone who has had success with other agencies if you could e-mail me :) To City Personnel...no need to respond to "You do everything you can..." in response to this review. You clearly do not. Good luck staying afloat!