It's raining ice in my 9k fridge/freezer that has a "one year in home warranty" and Mardey's says…read morepay for a service fee.

Mardey's sent a highly recommended repair person Lucas to my house to check on my electric range…read more My oven fan was making a noise, but still worked and I wanted to be proactive and have it looked at. Lucas looked at the range and confirmed it was the fan. Even though I was paying 90 dollars for the house call, they sent me an estimate for 298 to lubricate the fan barring or 398 to replace the fan. That was my option. He would not WD40 the fan as part of the house call since he had the back off the stove anyways nor did he do any other service. I sent him on his way, pulled out the stove, took off the back, sprayed WD40 on the fan motor and have not heard the sound since. If it was not for my regular appliance repairman would not work on a Samsung appliance, I would have never call them for a repair. As it is I learned two lessons never use Mardey's for any repairs and do not buy a Samsung appliance.

JR diagnosed my washer dryer immediately and I asked him to check dishwasher…read more It just needed a pump. Very nice and will use him again.

Our 4 yrs. LG smart French door refrigerator stopped cooling. I spent hours throwing away spoiled…read morefoods & condiments from the refrigerator & freezer. Neighbors recommended Ultimate, it was in our BBB book as a 5 yr. recommended business. I checked the 5 five star Yelp, google, Angi and Next Door reviews, I called at 10 AM and RJ arrived at 6 PM. RJ was personable, professional and very neat. I was happy he showed up when he said he would and solved the issue. He assessed our appliance and diagnosed a faulty compressor. Repairs were 1/3 of the price of a new refrigerator, we all felt it was a worthwhile repair. On line, I checked Home Depot and a local appliance shop, his pricing was accurate. The refrigerator is now 2x the price we paid 4 yrs. ago. When scheduling the appointment, I received a confirmation email. I was asked to text a picture of the model & serial number from the appliance in advance. RJ came with all the parts & equipment needed to do the repair. He spent 2 1/2 hours replacing , soldering & cleaning out the lines. He accepted credit cards & we received an email receipt. RJ left his card & told us not to fill the frig for 24 hours. RJ followed up with us the following day. He believes the service contract companies aren't worthwhile as they don't hire quality technicians. As wonderful as RJ & Ultimate were, I hope I won't see them for many more years!

Jose was prompt, excellent knowledge found problem and was able to give me a fixed price for parts…read moreand labor on first visit. Returned in a few days with parts ordered and completed the job. I have already given his card to two of my neighbors. I will call him the next time I have any appliance in need of repair. Highly recommend Alton Appliance Repair.

I recently had Alton Appliances come to my home to repair my ice maker. It was constantly getting…read morestuck & the ice would keep coming out & dropping all over the place until i manually pulled the lever out with my hand. It was soooo annoying. Especially when visitors would come over & go to use it. Of course they didn't know the trick so it would be an annoying mess. I called my home appliance warranty company who I was paying every month & they said they don't repair ice makers on the fridge. I called Alton Appliances & Mr Jose showed up & repaired it the same day and it has been working properly ever since. He was polite, professional & solved my problem with ease & was very reasonable. Thank You Mr Jose. . I highly recommend Alton Appliances. .

Very professional and reliable. I highly recommend using them! Will recommend to all of my friendsread more

It is very seldom you will find a gentleman like Nick. Ho…read moretook the serial number over the phone, told me what my Bosch Dryer problemi is. My Dryer can not be repaired. He saved me a service call. Needless to say, I highly recommend Nick.

David called to say when he would be here. Showed up on time diagnosed the problem in 5 mins…read more Would highly recommend.

Service man came to house for Bosch dishwasher problem. Left without addressing problem but kept…read morefee. Ensuing calls were not returned. Totally inept company. Beware if you use

I initially submitted a review of this establishment but they did not like the review so they…read morecontacted my landlord to have it removed. Since I coincidentally didn't receive my lease renewal I removed it but now that's no longer a concern I will resubmit my original review which I still fully stand by: Ana was such a horrid and vile individual that I wouldn't suggest this business to anyone unless your goal is to bring someone else misery. She seems as if she incapable of providing truthful information or controlling her emotions when she is "overwhelmed" by phone calls. I will say outside of dealing with Ana the quality of the I received was crappy and dirty. While it is understandable the products are refurbished and not brand new it shouldn't look as if they were recently removed from a foreclosed home. The delivery driver Jason was more than kind and pleasant to communicate with. Hopefully he can guide Ana on how to be more like him when communicating with customers/clients. Having a broken fridge while being a breastfeeding mother is hard enough and unfortunately Ana used her position to not only drag out the situation longer than needed but be she was a total b**** to someone who just wanted truthful information. I initially tried to give Anna grace and thought maybe she was having a bad day as we all do but she is simply a vile individual as she dragged out providing a clean and functioning fridge for 25 days! Instead of reaching out to have negative reviews taken down simply read the criticism, see how you all could do better as a company so it doesn't happen again and then take those steps.

Excellent experience. I have been using this company for many years to replace and fix the…read moreappliances at my home and my rental properties. I highly recommend Appliances N Things.

I recently had a highly disappointing experience with Starchenko appliance repairs, and I feel…read morecompelled to share my story to warn others about their poor service and potential fraudulent practices. My encounter with this company left me frustrated, stressed, and doubting their integrity. Firstly, I contacted Starchenko to repair my malfunctioning refrigerator. The technician showed up in his personal car and not a company car. He did not even troubleshoot or diagnosed the fridge. He said the charge to repair the fridge would be $1800. At that point the obvious option was for us to consider purchasing a brand-new fridge instead. I grew suspicious at this point; it seems like All this company wants to do is charge people a service call fee and don't offer any help. As if this wasn't enough, I decided to do some further research and discovered numerous other red flags and other complaints about Starchenko online. The website seems fishy and not completed. I strongly advise anyone considering using Starchenko appliance repairs to think twice and explore alternative options.

my washing machine stopped working and I found starchenko appliance online. I called them and they…read morehad a tech at my house with in 45 minute. Jesse was amazing, he was able to diagnose the problem quickly. They needed to order the part, said it would take 2-3 day to get, they called me that night bro let me know the part was in. Jesse came back the next day at 12 noon and was done a little after 1:00. I'm totally impressed with Jesse and the company he works for Cathy J. Lakewood Ca

Very disappointed in the service from this business. The "repair "man was prompt, but he was on the…read morephone taking calls most of the time! I have a non functioning ice maker and he didn't know where it was located!!! So he never checked the ice maker itself. On the phone he told me that the call would be $55.00 because of Covid but charged me the original price of $89.00! For all I know, someone is impersonating a repairman. His name is Tony. Take my advice, don't call

I called yesterday and spoke to Tony, who gave me an appointment for today between 1 and 4 pm to…read morerepair my washing machine. He said he would call 1/2 hour before. I stayed home. He never called or appeared. I called and left a message about 3:30. I have not received a return call. So much for Appliance USA and Tony. I have made an appointment for a Sears technician to come out on Tuesday. Sears Home Services has never disappointed me. I gave a one star rating only because this program would not allow me to give no stars. I finally did receive a call back message in the evening, apologizing for having had emergencies and offering to come tomorrow morning. No thank you. If he wasn't able to make it, he should have called to let me know and reschedule. I'll stick with Sears.