Rich is still hiding and not communicating. On June 25, 2025, I hand delivered a demand letter, but he was hiding. I then filed small claims and mailed the notice via first class registered mail, however he twice refused the certified mail return receipt letter. The sheriff made two attempts to serve notice, however they claim he wasn't there or was hiding to avoid being served. He has now had the car for 19-months. One of last times we spoke, he said that he would keep trying once he pulls his head out of his ass -- it's obvious that hasn't happened. What a pathetic coward! read more

Not happy to hear how my daughter, who is going to school in the area, was treated by this person, Rich. With his foul language and condescending attitude, quoting her one price and then charged twice as much before giving her a 10% discount. No bid in writing, no respect, no nothing. Not ok Rich read more

don't waste your time or money here Rich the owner will rip you off and take advantage of you any chance he gets he sold me an engine that was supposed to be in good working order but come to find out when I got it home it was junk I asked if I could get my money back or if he could make it right somehow and he refuses so now I'm the not so proud owner of an extremely expensive boat anchor so save your money and save yourself a headache and do business elsewhere read more

These dudes saved my ass. Drove up from San Francisco last weekend in a '70 Bus that should not have made it. Starter died about 50 miles out of the city, muffler had a huge hole, there were practically no points and the distributor cap was on backwards, and oil was spit up the backside. First day, $40, installed starter, replaced points. Came back the next day for the muffler, $300 for the install -but they threw in all kinds of other work, like pressure washing the engine compartment, new hoses, adjusted timing, refilled oil, and bled the brakes a bit. I left Portland feeling like I was driving a different Bus. These dudes are not just great mechanics, they are great humans. No bullshit, accurate estimates, and their work will far surpass expectations. I'm making the 1500 mile round trip whenever i need any work done. It's worth the piece of mind. read more

Fix Um Haus - Auto Repair Near Me - Portland, Oregon

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I take my 01 VW TDI here. I found him on a tdi forum & has been the best decision I could've made. I've had a timing belt replaced, battery, etc. He's rerouted the vacuum hoses in my car free of charge cause the goon who replaced my transmission in Northern California didn't know what he was doing. I can't take my car anywhere else. He understands my car & is fair with what I need vs don't need. As long as I have a VW it's definitely going to Rich. read more

Great prices, fair, honest. Went to bring my VW Touareg in to be looked at and they ordered me a battery and gave me a great and affordable deal. Highly recommend going here. It's fast, amazing customer service, and finding an honest experienced mechanic is hard to come by. read more

My only regret about my dealing with FixUm Haus was that I didn't find them sooner. Our beloved VW TDI Beetle suddenly started shifting hard... EVERYTHING I read online said CLUTCH... We started at Top Performance in Vancouver because a friend works there. They said the problem was a Hydraulic Issue... after directing us to replace Slave and Master Cylinder ($800 later) the problem persists... so they got $800 out of my bank account, and I still have a broken car. I decided to take it the Dealer for a more trustworthy diagnostic... again fearing a $2500 clutch job.... Nope... Shift linkage they say.... so $450 and some new shift linkage later... and now a week invested in this problem... shifting issues persist.... So I'm $1200 and 2 weeks invested in repairs... and we still don't know what the problem is... it is apparently not a big deal that these two shops used my bank account to diagnose the car... So... in my google searching I come across the TDI forum... and start looking into the local recommended "TDI Guru's" Fixum Haus was on the list... so I gave them a call... My first impression of the owner was he was a bit gruff... and kind of didn't really have time to deal with my many questions... after a couple of calls and a few weeks for us to recover from the previous expense and to put the money together for what I was sure would be an expensive repair... he finally convinced me to bring the car so he could "meet the car and its owner"... When we arrived... we realized why... his shop is small... but surrounded by Volkswagens that were needing service... apparently anyone who knows Volkswagens' knows.. this is the guy... They were parked two deep when we arrived. I was a bit nervous... what if the reviews are correct and he will have our car for longer than anticipated... we needed it fixed ASAP... we can't really be without our car for an extended time. In person... Rich took the time to listen to our woes, and get to know us, and the car... he understood immediately that we'd been screwed over and our trust was damaged... he immediately set out to show us what a real relationship with a mechanic should be. He took a look at the car and immediately said Clutch.. and was pretty disgusted that the previous shops had even suggested anything else... he immediately put together a plan of action and told us the car would be ready within a day... Rich is not your typical kind of shop owner... he strikes me as being the kind of guy that a verbal agreement and a handshake still means something. He didn't put anything in writing... just said.. this is what your prices will be.... I will let you know when it is done..... So we trusted him with our car... and hoped for the best.... how much worse could our problems get?? Right?? Rich called later that evening to let me know.. the car was done.. and running great, but as late as it was, invited me to come and pick it up in the morning. The next day... I went to get it.. and we had some conversations about the repair, which was pretty straightforward, and went as expected. We also talked about what we should do with the car next... he put together a plan of action for us.. and gave us some approximate prices... The thing I've come to realize.... there are "mechanics" and then there are guys like Rich who know their trade... He's been a Volkswagen Mechanic for 30 years, and he's also a VW buff... he knows these cars... their quirks, their mannerisms.. and what you can and cannot get away with... Sure... his methods are not going to be what you're used to... and his customer skills are a bit rough... but in the end.. he does what he says he will do.. at a price that is more than fair... with no bull... He will treat you fairly, and he will take care of your car... in the end... that's what you're looking for right? If I had only went to him before I tried the other "mechanics"... I would be $1200 richer.... or more.... I have two TDI Beetles... and I was in need of a good.. trustworthy VW mechanic... I think I have found him.... read more

Don't trust these fake positive reviews from Rich's friends. Brought my car in for a new timing belt. He kept my car for a week without telling me how long the repair would take. Told me my rear brake pads needed replaced as they where almost metal on metal. Got a second opinion and sure enough, my brake pads are all perfect. Liars and cheats. Now I'm having cooling fan issues I never had before. Because he lied about the brake pads, it's now clear they caused more damage to get me to come back. If you trust this guy you deserve to be ripped off because that's how he thinks. "Trust me and I'll screw you over". read more

I brought in my 2003 beetle that was overheating. I happened to initially stop by when they were closed, but Joe came out to take a peek anyway. He assured me that they could take a look, and told me when to come back. I came back, met Rich (he's the best!), dropped her off, and they fixed her right up. Rich kept me in informed every step of the way about what she needed to be road-ready again, and went above and beyond in answering all my questions along the way. Rich is a legend and such a kind/positive person, to boot. He is passionate about his work and provides such a positive experience for customers. (We even exchanged beetle owner stories!) I love my beetle and I wouldn't be driving it around if it weren't for Rich and his team! I won't take her anywhere else, ever: customer for life here! I highly recommend Rich and his team -- these guys absolutely rock. read more

The most worthy of 5 stars business on yelp ever. Richard and his staff have helped me with two cars so far and the experience, price, customer service, and integrity have all been at A++++ status. Richard is very hands on - does not waste time and is an expert mechanic. I can't recommend Fix-Um Haus enough! read more

Ive taken cars to many shops over the years, and so much of the time mechanics use scare tactics and try to fleece you for everything you got. Rich is one of the honest ones, he will tell you straight and do everything he can to help, at a fair price. Ill never go anywhere else if I have a choice. Thanks!! read more

Fix Em Haus recently replaced the dual mass fly wheel (DMF) on my 2006 Jetta TDI (auto transmission). Big pain to remove all the necessary components to access the transmission and replace the flywheel. Their price was about 1/3 of what the dealer offered, and 1/2 what a competing VW shop in SE Portland asked. Scheduled an appointment, dropped the car off, and they had it ready to go by the end of the day. Have also had them do transmission fluid service on this car, and they did my initial used vehicle inspection before I bought it 80k miles ago. Nothing but good things to say about them. It is a small shop, and they are known to be some of the best german car mechanics in the region, so they get busy. Good people! read more

Paid full price and waited 6 months for a new engine block only to find out a year later that what I actually got was a repainted old engine block from the floor of his shop. Don't trust Rich. Don't go here with anything beyond an oil change. Actually, go to Jiffy Lube. read more

Rich is the man! Dude is a freaking wizard. Thanks for the work on my 06 Jetta. Runs like a champ now. Thank you to Marcel as well.

Honest mechanics doing superior quality work for a fair price. You just don't see this anymore, especially not in Portland.

Freaking awesome knowledge of my 2.5 liter Jetta. Did some differed maintenance with them and they were very open with what was important to replace and what's coming down the line. I plan on returning for sure. read more

I brought my '03 VW TDI in to Fix-um Haus for a coolant leak, and turbo issue. There was no question in their minds how to address my situations. They were able to diagnose and repair the coolant leak and replace associated hardware. They put the turbo through an extensive checklist to determine its serviceability, and made appropriate recommendations for me to consider. I am incredibly impressed with the collective knowledge of their TDI specialists, and will be bringing my TDI wagon back to them to tune in the turbo unit. Professional, courteous, and well versed. I would recommend Fix-um Haus to anyone with a VW who wants honest treatment. Thanks again guys! read more

Heard great things and so back in Sep. took my '71 VW in to have the fuel pump replaced. Wish he'd just told me then he didn't want the work. After the car had sat on his lot untouched for four months he assured me another VW shop both had the part and wanted the work and was it OK for him to tow it over there. Turns out this "ready to work" shop was given my car, my key, & my phone number but nothing else. Not only did they not have the part, they didn't want the work either. I STRONGLY suggest against taking your classic to Fix Um Haus as they clearly don't care to work on older cars. Given they lying, I'd suggest against taking ANY car here. read more

straight-shooter, no games, no gimmicks, fair pricing. this dude knows Volkswagens and knows what it means to be fair. another shop told me that i likely needed a new engine, or at least a re-build that would run about $1400. Fix-Um Haus took care of the problem for a fraction of that and now my car runs perfect. read more

Rich is by Far the best at fixing up TDI's and the best at pricing! He's up front honest and a straight shooter I highly recommend to anyone looking for a quality VW mechanic! read more

I love these guys. I worked mainly with Rich but everyone was really nice and friendly. I had just driven my car up to Oregon from Southern California and it was acting funny. Rich was no BS. Told me he would make it as cheap as possible and was calling me before every descision to make sure I was getting what I wanted. Ended up having to get a good amount of work done but he easily saved me $500 by talking down his supplier. Really love this place and they will do what they can and point you in the right direction with things that they can't do. Honest, hard working, and they know everyone by name. What more could you ask for from a mechanic? I will definitely be back. read more

Rich is the bomb! My boyfriend was taking his VW Jetta to another local VW mechanic who was not fixing his car and causing more problems. I called and spoke with Rich, took the car in, he replaced the broken window, the turn signal nob and repaired whatever was wrong with the engine. Then it turned out the car needed a catalytic converter and to save money Rich referred us somewhere else! He is the best and I'll not go anywhere else from now on! read more

I've not even taken car in to see these guys yet but still feel like they deserve a good review from the little experience I did have with them. My car was at another mechanic who seemed unable to figure out what was wrong with my Beetle. I called these guys to see if they had any availability. After describing what was going on with my car, the gentleman I spoke with gave me a suggestion to tell the mechanic where my car was currently at, to try. Bingo! I told him and it worked like a charm! Next time I need to take my car in, I will definitely be going to see these guys! They were very nice and knowledgeable. And funny. read more

I had check engine light issues and went to 3 places for diagnosis & got 3 answers, even paid $$$ just for 'diagnosis' at one place. Felt like I was being 'jerked around'. Then I spoke with Rich, almost in tears, he was kind and answered all of my questions! I felt confident in his abilities and have found a great repair shop. Brought the car in and it took 5 minutes to figure the problem. He explained my options and did a great job!!! If you have a VW you need look no further than Rich! read more

I'm new in town and needed a place to take my '10 Jetta for a bunch of small issues and to have the breaks looked at. He took my car in the next day (but even offered to look at it the same day), fixed all my problems, and only charged me for minimal labor! He gave me an honest opinion and fair quote for new breaks and explained to me why mine were making noise and the pro and cons for new ones along with prices, and his recommendation. Very straight shooter and I left feeling great about my service! He even gave me the number of a place to get my key fixed for cheaper than the dealership would do it. I felt like it was my brother fixing my car. I can't give this place enough stars! read more

Super honest and cheap. Can't ask for more, except they are really busy because of this and can't get to my car for 2 weeks! Looking for the SECOND best shop in town now. read more

It can be difficult to find a repair shop that takes the time to level with you if you are a lady. Both the men I encountered here were direct, informative, and efficient. I had to have my starter replaced in my 2002 Passat. At first he could find the part locally, but then had to order it from Pennsylvania, which then took longer than he expected. Still, he called and informed me of progress each step of the way, and when the part did come (I think I waited all of two or three days because it was over a weekend), they had it repaired that same day. I also appreciated that they didn't try to push any other services on me; as a student, having to repair the starter was costly enough. I hope I don't have to go back anytime soon, but if anything happens, I know I will take it here! read more

These guys are the best. They helped explain to me what was going on with my car and had it fixed the very next day. The guy is honest and didn't give me any run around. He knew I simply just wanted to get my car back on the road and gave me a great price. I've never felt the good about a mechanic. read more

I no longer have a VW, but when I did I trusted no other. These guys are the best. Skilled, honest and reasonable.

Rich is the best! He's professional, courteous and easy going. I always bring my TDI's to him, no matter how far I have to drive! He has years of experience, understands his customers and knows diesels better then any other mechanic I've met. Thanks for everything Rich, David K. read more

Very pleased both to see this place still in business, and that it is getting recognized for the same kind of great service and fair, reasonable prices, that I remember receiving from them. My g/f at the time had a BMW, and these guys handled every problem that arose, fast and cheap. Good old days. I miss that girl way more than I miss her Beamer, nevertheless life goes on. Thanks for the good memories Fix-um Haus! If I ever go Deutsch again with my vagens, you've got dibs on all the service.. read more

I stopped in for help on my 72 Beetle a couple times last summer after my dad and I could troubleshoot no longer on a couple issues that were going on with the car. This place is always busy but the owner made time to look at my car, share his knowledge with me and my dad and helped me get up and running quickly again. This a no BS shop and even now that I live closer to some other VW shops, I would definitely go out of my way to take my car back here when need be if possible! It is the kind of place I love supporting! Thanks Fix-Um-Haus!!! You guys are great!!! read more

Great experience. This is the first time I have gone to a shop. I have done all my own work but after our move I didn't have some of my tools. I talked to Rich and explained what I was looking for. He understood, gave me a great quote. The job was done right, was done at the quoted price and with our conversations I truly believe Rich is doing this job for the right reasons and he has great knowledge. It was a pleasure and that isn't something I say very often. read more

I got severely cheated on a car I bought around the holidays of 2013. I had taken the car to, I feel like, every vw mechanic in the northwest. I had it at one mechanic. They charged me $300 to tell me a week later they could not help me and didn't know what was wrong. No one could figure out the problem. After finding out about Rich at Fix um haus on VW forums I decided to take it to him. It took a couple months to figure out the problem. He only charged me for most recent work he did. A balance shaft delete. Finally the car is fixed properly. Thanks to Rich. He's a straight shooter and doesn't gouge your wallet. I will only take my VW repairs that I cannot do myself to Fix um haus. read more

Stopped by on a random occurrence because my engine oil pressure light came on. Marcel went out of his way to put time aside to help me and fill it. I appreciated his welcoming attitude! read more

They always have around 15 or 20 cars in their parking lot. They're in business and busy for a reason! I've gotten my oil changed here on my VW Jetta '06. I also had a tune up done. They're great! read more

These guys have always been above and beyond my expectations for the auto repair experience. I stopped by for advice, stopped in for maintenance and repairs, and even gotten my hands dirty with them while getting my van worked on. I have never experienced a shop that helps you get back on the road and lays it on the table with complete honesty in layman's terminology. The first time I came into fix um haus, Rich stopped what he was doing and said "let's go for a ride and check it out.". From that point on its been a excellent and humbling experience as a Vanagon owner. read more

Totally honest, great rates, and fast service. Rich is as good as it gets!

Super cool guys. Don't bull shit or try to dick u over and scam u. I thought I had a master cylinder out which was 250bucks but they looked at for free. and found out I was just really really low break fluid so they fixed it for 210 dollars cheaper then what I thought it was going to be..... Dope read more

The gurus to go to in the Portland area for all things VW - air cooled and diesel are the specialties, but I've seen just about everything there! Great prices and great service! read more