Ive called four times to ask why I was receiving a bill and nobody can tell me what the charges are…read morefor. I never get a call back, just another bill that says "please pay $xx". I paid at the time or service for my dental cleaning and I have insurance. This place is a scam!!! Tries to sell you "medicine" to "heal" cavities for $60 when it is just hypoapatite toothpaste. Go somewhere else!!!

The front of house staff is very nice. I have no doubt they provide comprehensive care and are up…read moreon the latest and greatest in treatments. I wasn't a huge fan of my hygienist but I figure it just wasn't a fit for us (my husband and I). She did a good job on the teeth. Dr. Silverstein is surely competent but he is kind of pushy when it comes to doing what I would call "extras". I feel like we both walked away from our appointments having spent more money (upwards of $1,500 on mineralization, hardening treatments, root protectants, 2 partial fillings on my husband, and sealants. However, I really didn't like when they said that "dental insurance is more of a discount than actual insurance". I disagree, it may be less comprehensive than medical insurance but everything kind of felt like excuses. "We don't know if it'll be covered"... I've heard most of the dental practices in the area are kind of pushy so maybe this is the norm.

I'm so happy I found this dentist. I was nervous about finding a new one after my previous dentist…read moreretired. They have a very nice staff and awesome technology. I highly recommend them.

Everyone in employment at Once Upon A Smile is welcoming, kind and calming to incoming patients. I…read morecame to this dental office when I was a kid, and now about 15 years later, I came back because I remembered the high quality of care I received and witnessed. I have quite a bit of anxiety surrounding going to the dentist, and I now have had several cleanings and a few other procedures done here in the last several months, and I feel so relieved to have a dentist and hygienists that I trust. I feel the most comfortable as I possibly can here, and they always reach out after procedures to check on me. I don't usually write reviews, but I literally want to hug the person working on my teeth every time and that is something to celebrate!

Wow wow wow. Had a presentation to do and just an hour before I begin my crown broke…read more Within an hour Checked me in X-rays Awesome novacane Crown design and color matching Crown Install It looks awesome and this team did it in 55 minutes and I'm back to work If you guys are reading this review ty so much for all that you did this morning

Great care team, fast friendly and efficient! my emergency crown was painless, all costs exa ahead…read moreof time. The ladies were all awesome!

5* Extraordinary professional, and friendly conduct from start to finish. My particular needs…read moreinvolved Keri, Elizabeth, Amanda, and Dr. FERNS. Every one did their jobs, well into the afternoon, with attentive care and graceful focus. And every question I had was answered thoroughly -- never felt rushed. On the contrary-- I felt APPRECIATED! When is the last time you felt appreciated by ANY doctor's office? This dentistry team is a finely oiled machine... a classic! IMPRESSIVE!!!!! I feel blessed to be a new patient.

I have been looking for a good dentist for a long time and finally found one. I highly recommend…read moreRyan Ferns and his staff.

When I arrived at the office , receptionist was not Sitting right at the front desk, but in the…read moresame room, a little further back. She clearly saw me arrive. She did not speak to me. I waited about 10 minutes before she addressed my presence. I had a scheduled appointment to have a tooth replaced in my denture. I had the tooth. I had previously been told, by Aspen the Blue Springs office had a special starting at $49.95 for replacement. When I asked her about that she said she had no clue about that special. She said replacement would be between $150 to $200. I chose to have the tooth replaced. That was only 4 months ago. That tooth has again fallen out. Poor customer service, poor quality work. Ridiculous will never go back or refer to anyone. Very dissatisfied.

i went to aspen dental for teeth cleaning and had a cavity which apparently got it fixed. Less than…read more3 months later my cavity filling already fell out. I also called multiple times and nobody answers the phone. I would not recommend going here.

Dr. McDaniel is extremely thorough, thoughtful, and gentle during her exams. She has been with the…read moreoffice for several years but recently bought the practice. I am happy to see the office will remain in competent hands

Dr. McDaniel is an excellent clinician. She is always clear with her recommendations and thoroughly…read moreanswers any questions that I have. I appreciate that even when I feel like it might be a dumb question, she always takes me seriously and ensures I feel comfortable with the plan before continuing with treatment.

I love this place! Going to the dentist isn't a fun experience for many but my family has never had…read moreany kind of anxiety or fear coming here. Grateful to have a great locally owned dentist vs. all the corporate places all over Blue Springs.

Sit in chair for over 4 hours for root canal with much pain, six months later still could not touch…read morecrown without pain he had no idea of why had to get tooth pulled after spending a lot of money and also had to get wisdom tooth pulled he worked on. Then six days after root canal procedure developed burning mouth syndrome.

This company appears to be engaging in questionable billing practices. I was told my son had 10…read morecavities, but when I tried to schedule appointments to have them filled, I was repeatedly told there were no openings and that I needed to call for same-day availability--never could get him an appointment because no availability. I ultimately went to another dentist, had the panoramic X-rays transferred, and was told he only had 3 cavities. Based on this experience, I would strongly caution others. It raises serious concerns about being charged for services that may not be necessary or even provided or done and not needed to be done.

If I could give this office less than one star I would. I have been dealing with a billing issue…read morewith my spouse this January of this year. This office neglected to verify his benefits fully and accurately then tried to kick the cost back. I have tried to settle this issue and have all the paperwork from the insurance company and quoted I was given showing their negligence now I am unable to get anyone to return calls. To make matters worse the service they are charging for has not even been completed and now he will need another provider to finish work. Do not use this office unless you want subpar service, dental work and your insurance coverage taken advantage of.

Everyone that works here is AWESOME!!!!! I went to the same dentist from the time I was 12 until…read morelast year and I am 52 years old, so 40 years! My dentist even retired and I went with the new practice until they did not take my dental coverage and I was devastated. My sister told me to go to Burr Oak and I am so glad I did! They now see my entire family even my parents. They are all so friendly and nice. I have seen Dr. Monheiser and Dr. Clay and they are both amazing! I had the best experiences with fillings and all of the dental hygienists and front desk staff are soooooo awesome and friendly!!! I highly recommend them. I did not even have to get a crown which I was so happy about. Before coming to them I went to a different dentist office and they automatically said I needed a crown, it was a tooth my old dentist was watching. I was so happy that I found Burr Oak Family Dental because I would have spent a lot of money on a crown I did not need. I was sad to leave my old dentist because they had a conservative approach and did not do unnecessary procedures; however, I sure am happy I found Burr Oak Family Dental because I feel at home and in great hands. Thank you for being so AWESOME!!!!!

Today I had the most thorough, comprehensive dental review that I've had in my life. Three sets of…read moreX-rays, with the dentist spending more time reviewing my teeth only today than I had received from my previous dentist for the last four years combined. Friendly, professional and outstanding, new equipment. A nice, clean, bright office with the latest gear. And the prices are about half what I was paying at my other dentist. So glad I changed. Should have made the move sooner.

We started seeing Dr Caitlin in 2019. she is very knowledgeable and the staff are too. I love that…read morethey offer nitrous so my kids are not afraid of going to the dentist. They're all great with kids, too, so that makes a huge difference. 10/10 would recommend. The office workers are lovely and are always welcoming!

We really like Dr. Williams! Hs is very thoughtful and goes through all your options as well as…read moreexplains everything to the kids. He and his team were able to get my child in super fast and braces started the same day as the consult consultation.