From MY expeience with them, Excellent company from initial diagnosis, to sales rep, to install…read morecrew to follow up. All called ahead to confirm arrival time, all within designated window, and all had picture I'd on text of person/s coming. Will use again for HVAC issues and maintenance.

I am very disappointed with my experience with Leaps & Bounds. After purchasing a brand new HVAC…read moresystem, I expected a smooth installation and a working unit at the end of the day. Instead, the installers were here all day and still had issues with the brand new unit, leaving me without AC on a very hot day. It made being in the house very uncomfortable. Although the installers were nice, that was the only good part of this experience. The company offered to pay for a hotel, but because of other responsibilities, it was not a practical solution. What made matters worse was the lack of communication afterward. I was told technicians would arrive at 10:00 a.m. the next day to troubleshoot the problem, and I made sure to be home. By 10:45 a.m., I still had not heard from anyone. No call, no update, nothing, until I reached out to them. The new technicians finally arrived at 11:45 a.m. For the amount of money a new HVAC system costs, this level of inconvenience and poor communication is unacceptable. Nice technicians do not make up for a brand new system not working and the lack of respect for a customer's time.

I've owned this 100-year-old house since it was a 70-year-old-house and, as you might imagine,…read morewe've had a few professionals at the house over the years and we've learned a bit. In this case, we needed to replace a natural gas hot water boiler and the water tank connected to it and we hired LCS. LCS had glowing reviews here on Yelp and I hoped they were true when we decided to hire them. I can say now that those reviews weren't glowing enough. LCS's attention to detail and their commitment to the quality of their work is amazing. Three anecdotes to give you a feel: 1) They were to arrive on day 1 of a 2-day installation at 8:30 am. They arrived at 8:33 and the first words out of their mouth were a sincere apology for being late. 2) At the end of the job, they found that the thermostat they had was not the one they ordered, and they asked to stop by the next day to install the correct one. While here the next day, they noticed a drip from the exhaust vent that that might possibly hint at a thing that, someday, in the exact wrong conditions, could possibly cause a problem with exhaust pressure. And they then spent the next 6 hours very, very, very slightly rerouting the exhaust to correct that fault. 3) Later that same day, at supper time, the new thermostat - which was working fine when they left - failed; it wasn't demanding heat. I called and they were back within 20 minutes with a new thermostat. The system has worked flawlessly since. These guys are a small locally owned small business. Just some guys trying to make a living. Jason, Jonathan and Patrick are the ones I know they're legitimate, honest, responsive professionals who are trying to do it right. Reward them.

LCS did a fantastic job replacing our old oil furnace and central air HVAC systems. From the first…read morevisit I could tell Jason knows his stuff. He explained everything in layman's terms and made sure I understood what was going to happen. After selecting LCS we were pleased in how quickly they were able to get the job scheduled and completed. Our new Heat pump system is so much better than the old oil system. It's quiet, efficient, and does not have that smell. Jason, Pat, and John worked well as a team each getting their part done and letting me know along the way how the process was going. I am really happy with our choice to go with Legacy Comfort Systems and you will be too.

Called them to service a an AprilAire humidifier. Quick response brought a service tech who was…read morevery knowledgeable. The problem was partially a saddle valve on the water supply. The supply line was repaired and the humidity tested. Could not get the 45% humidity I wanted, but an explanation from the tech was that rarely could you achieve this unless a steam humidifier is installed. Too expensive for me to consider. Getting 35 to 40 % humidity which I accept.

Awful tech and absolutely terrible customer service!!! And unless you house looks like something…read moreout of House Beautiful and smells like Spic and Span don't let the tech initials of S. S. into your house. He did nothing but complain about the cat smell from the second he came in the door. My house does nit smell. I just had another of their techs in my house a week before and he managed to stand in that same room and talk for 15 minutes. I also had 2 other people in there and no smell. Anyway I suggested since he thought it smelled so bad to just leave and I would reschedule with some other tech. Nope he decided to stay. So I sprayed to get rid of the smell that wasn't there to start with. He went back to the office and told them he was violently ill after he left due to the conditions and smell. So they told me they cancelled my service contract!!! Wait. WHAT? Because of this techs B S. I said send someone out to check out the basement and see he gave them BS. Nope won't do that. But we'll cancel your contract and refuse service. My opinion. Jerk move! All based on 1 persons perspective. Don't bother to talk to any other service techs that have been there from their company. Why waste your time getting the truth. I have used this company for over 20 years. Moving on to a company that cares about their customers and cares about the truth. ​

In 2020, I contacted UGI about installing gas service. I had previously reached out to them and…read morethe cost would have been $800. This time, the line was free as long as gas appliances were hooked up within a certain time frame. We had two huge oil tanks in the basement and the oil furnace was large; all of these were removed. The estimator was fabulous and described how all the work would be done and how long it would take. The installation went pretty well but for some reason, the crew put the meter directly in front of the our driveway water spigot. The estimator came back the day of the installation and seemed as perplexed as me so he got a pipe wrench and removed the meter and reversed its position to effectively move it about a foot. The fellas who came to the house to remove the old furnace and replace it were incredible. It happened to be one of the hottest days of the year and I was working from home and didn't like the idea of being without air conditioning while they replaced the furnace. No worries: from the time they began work, at 8am, until the new furnace was installed and the air conditioning was working, was less than two hours. I was hugely impressed that those gigantic oil tanks were removed up the interior steps and out the kitchen door. They were even larger in appearance in the driveway than they looked in the basement and I am grateful to have them gone. Anyway, things went well. The estimator came back to check on the progress throughout the day of installation and came back afterward to make a small adjustment at my request. Oddly, the condensate pump on the furnace stopped working while we were away on vacation so we came home to a sweltering house. I called UGI and within an hour, a technician came, diagnosed the problem, and replaced the pump. Switching from oil to a high-efficiency, multi-speed gas furnace has been the most-sound investment in the house. The new furnace works reliably, quietly, efficiently, and provides more comfort than the older one -- which was still in great condition -- I just wanted to switch.

A big shout out and thank you to UGI. Robert the initial tech, Andrew, Denis, Trevor, Brian and…read moreRobert the manager all worked together as a team. Thank you for taking care of business and getting our problem resolved...... thank you for not trying to sell us more than we needed.....thank you for being consistent in your communication... You made it happen together. Job well done.

It is Oct 2023 - I do not spend much time on internet activity. My review happened just as I wrote…read moreit. The good people of Pennsylvania are just too trusting. I'm the type of person whom will ask an question of which I ALREADY KNOW THE [correct] ANSWER. The bill not adjusted ??? That bill did not have an value/price nor an notation of the time to repair the coil damaged. You do not really believe I would pay for this ? Some of your customers - know when to say 'thank you' for an service rendered - not just because it is expected.

This company is family owned and does excellent work and is reasonably priced…read more I would recommend them to all who needs a trusted and very fair company for all your heating and AC work to have done.

The tech knew the issues right away! Great service! Great…read moreprice! The service was fast! Good customer service!

There are not enough great things to say about Eric and Mike! They helped me out in an emergency…read moresituation when I was without heat and another HVAC contractor was trying to take gross advantage of me and my situation. My neighbors recommended Leidigh's to me as they have used them for years, and I was not disappointed, but rather very, very grateful! They are professional, prompt, reasonable, excellent customer service, fair pricing--such a surpise in a day and age when most companies don't care and will take advantage of you! You cannot go wrong with Leidigh's and I am a big fan--loyal and grateful!

They replaced our furnace quickly and at a better price than the previous one. They are…read moreknowledgeable and skilled professionals. We will definitely be calling them for all of our home repair needs.

They were lifesavers They came in 95 degree showed up on time and installed a new central air unit…read moreas well as a furnace fir around 4000. They were honest and thorough and even had bulk items picked up the same day.They cleaned up afterwards and worked well into the evening to ensure we had ac before they left then came back next day on tim to finish. We are pleased and we highly recommend. I am not someone who hands out 5 stars lightly. Michelle

The home I purchased has a split system they installed the main unit failed & lost all freon due to…read morepoor fittings. They said it was a manufacturing problem with the fittings and offered nothing to even meet me at least partway on a repair that was well over a $1000 . At the time I had no heat & could not afford to wait. As the installer they definitely had a responsibility to do better.

thought I would share my story in the hopes that there may be a learning from this unfortunate…read moreexperience. During a recent annual inspection it was recommended that I consider adding a humidifier to the system I bought from you when I built my home I left a message recently to follow up and my call was not returned so I called again a few days later to ask about the details about price breakdown and details on the unit and was made to feel out of line for asking for such detail and told they don't provide such detail and to look up the product and that such a request if replied to would take days but maybe someone would send me the detail requested. Needless to say I received nothing two weeks later and have decided to pay more and have another company do the work because customer service means a lot to me.

The technicians were very prompt and courteous. They explained the repair process thoroughly, and…read morethey gave us a very fair price, about 2/3 less than Pronto Plumbing. They were respectful and courteous and did a great job!

Horrible service. Quotes prices then changes them after receiving initial check. Said they would…read morestart job right away. Didn't start fir weeks later.​

Professional, personable, prompt, thorough, and reasonable. Who could ask for more? Thanks Mike you…read morewill always be our go to person for HVAC needs.

From the owner: heating, air conditioning, gas heating, central air, heat pumps, service, replace, install, duel…read morefuel systems, gas conversions, american standard air and hvac, gas furnaces, gas boilers