Never have I ever officially stayed here as a hotel guest either on vacation or staycation yet. But…read morerecently came here on a recent special occasion for a friend's milestone birthday celebration. It was held in the Waialae Ballroom on a Saturday afternoon with lunch being served for all the guests. What a beautiful location where you can see the lush garden just outside, the pacific ocean was a few yards away when you're done eating, you're free to roam the area and see the beautiful architecture and structure of this fabulous hotel. I was not able to play tourist as this party had to end by 2pm and I had commitments thereafter. But for future hotel guests information, they also have dolphins for you to see. The food here was incredible and of good quality. Good for any type of gatherings of any size breakfast, lunch or dinner. Bartenders and service at the bar was even better! The amount of attention every table was receiving was amazing, glasses were never empty and always started with a full pour. Self parking was completely full, although valet parking service was a better idea. Keep in mind this is a full service 5 star property located in Kahala/Waialae. Would love to be a hotel guest one of these days just to say I've stayed at The Kahala Resort.

Very nice hotel resort on the other side of Diamond Head. found a great rate to come with the…read morekiddos for a little Summer Vacay. nice change of pace from the hustle and bustle in Waikiki. The Kahala bills itself as a 5 star luxury stay. while there are definitely some 5 star attributes to this resort, it falls short of a full 5 star rating. we booked using the Chase Reserve promo which included some great benefits such as hotel credits, room upgrade on availability and early check-in/out opportunities. we arrived a little early, 1pm, but a room wasn't available. they were able to get us an upgrade, however. for a 3pm standard check-in we were only able to get a room at 220p. we booked a room for 4 people, but, they got us a King bed. we were offered 2 rollaways, or move to a double room the next day. we chose the prior. luckily, the room itself was pretty large and well appointed. the bathroom was also big, with dual sinks on opposite ends, a separate shower and tub and a MAGIC toilet! yes, a toilet with a warming seat, senses your rear approaching and lights up and rinses the inside of the bowl, all prior to being used! oh, and it's also got a bidet built in. i think that was the highlight of our room. the tv was conveniently on a retractable mount so could be adjusted as necessary. there was a good sized fridge as well as a Nespresso machine and complimentary water. The resort grounds were immaculate and aesthetically pleasing. the lobby/patio area gave off plantation vibes, similar to the Moana Surfrider. there are in-house dolphins that swim around the pond that guests can interact directly with in the water. there are multiple restaurants on property that range from casual, to buffet to fine dining. THE best part of the Kahala is it's pristine beach front location. just steps from the resort pool, Kahala beach was our favorite of this entire trip. as i mentioned, this was a nice break from Waikiki and this beach is the epitome of non-Waikiki. although it is a public beach, it was relatively peaceful and quiet. the surrounding neighborhood provides an element that is conducive to relaxation and calm. mama and i were able to sit on our complimentary beach loungers and just chill while the kiddos frolicked in and out of both the surf and the pool. the dudes attending to the beach/pool guests were awesome and always ready to help. while The Kahala provided us a great stay, there were a couple points of contention that kept it short of a 5 star resort. the wrought iron balcony railing's white paint didn't quite cover up the rusting going on underneath it. and the balcony dividers that provided perfect privacy from our neighbors, also had rust smattering it. i realize we're in a tropical climate and this is common, but, perhaps a 5 star resort would pay more attention to those details. another issue was trying to communicate with the front desk. we had a 50% success rate with trying to get ahold of someone on the phone. it should not be that difficult. the pool had the ubiquitous sludge that develops when sunblock and water and mass of humanity meet, but, the filtration system should be managing that a lot better. overall, we had a wonderful time at The Kahala. it's definitely worthy of a return visit, regardless of the 5 star shortcomings. we highly recommend this place.

Odd experience here. Was INCREDIBLY excited to stay here, and in a few ways this is a great spot…read more Wonderful location, and great access to watersports like SUP and kayaking. That's where the good ends. The bathroom isn't great, there isn't a light over the shower so it's quite dark in there, plus it wasn't draining well so our showers were turning into baths. Room was pretty nice overall. We signed up for SUP, and it was my girlfriend's first time ever doing it. We expected someone from the resort to be there to show us the ropes and give us some information...there was absolutely nobody. We went searching for people, and the maintenance people didn't really say much of anything. We went into the Kahaluu bay area and I fell off my SUP once and ended up scratching up my leg and foot pretty bad...would have been nice to know the bay was only a few feet deep in some parts, with rocks on the seafloor to avoid. We also signed up for their big Saturday "Paradise Bay Experience Package" out to the reef to snorkel and to the sandbar to walk around. We signed up for a 10 am departure time. They called at 9:50 am to double check we were still going on the experience and I confirmed yes to checking out and yes to the experience. We went upstairs to checkout a few minutes later, and it took us a few minutes to do so because they said they wouldn't trust us to not return our towels and car parking pass after the experience, so we had to grab them RIGHT THEN. Okay fine, we bring those to them and notice from the front desk the boat for the experience literally leaving the dock at 9:58 am...WHY?!? I ask them and they say it was our fault, and we were supposed to be there at the boat 5 minutes early...NOBODY TOLD US THAT! Not when we signed up for the experience, and not in the follow-up email we received about it, which I'll attach below. So then they rush to call the boat captain to say to come back to the dock. You JUST called me 10 minutes prior and I said we were going on the experience, did you not communicate that with the boat staff? Clearly not. We end up jumping on the boat at 9:59 am after it had returned, so after all that hassle we were a minute early. No sorry from anyone, not even any acknowledgement from the boat staff. Long story short, this could easily be a 5-star hotel and experience if the hotel had a completely different staff, filled with people with more compassion, customers service skills, and a greater care for hospitality.

Excellent setting on the river overlooking a beautiful bay. Ukalele and singing 5 days a week,…read morelovely breakfast with coffee, tea, fruit and homemade banana bread, clean, views, hot tub, and lovely people who work there.

The legendary beach front hotel in beautiful Waikiki celebrating its 125th anniversary in 2026. We…read morewere fortunate to celebrate USA 250 Independence Day here and it was AWESOME! The Banyan Wing is the original Victorian-era building which is listed on National Historic Registry and houses the main lobby and restaurant. The number of guests and visitor who circulate through this property daily is incredible. Including the Tower and Surfrider Wings, it has 791 rooms. Our Tower room had a great covered patio with incredible views of Waikiki and Diamond Head. We spent a lot of time on the patio watching the surfers, catamarans, and enjoying the island breeze. Our balcony was spectacular :o Our room was updated and very comfortable. I understand the owners completed a full renovation of all rooms in 2026. The beach bar is one of the best in the world. Cold cocktails, beer and wine. Good service. Great views! The drawbacks.... The pool is small and very crowded, especially for 791 rooms. With that said everyone in the pool was smiling and having fun. The beach is also pretty small for such a massive hotel. At high tide the hotel only has about 30 feet of beachfront and it is a public beach so it is crowded Rio style. For us this was not a drawback as we love Waikiki, the birthplace of Hawaiian surfing, and spend most of our time in the surf. Hawaii and Waikiki is one of the few places that completely lives us to the hype year after year and generation after generation. We can't wait to return. Aloha & Mahalo

We went for a quick stay-cation for my son's 10th birthday. I emailed guest services a few days…read moreprior to checking in about accommodation requests (early check in, and requesting a microwave). The staff are very friendly and helpful. We were given greeted with goody bag for my son's birthday. Beds were comfy, room is spacious, and quiet. Lots todo writhing walking distance. My son did not want to leave. Will have to book a longer stay next time.

This review is based only on the Disney store in Aulani and the little snack shop out by the pool…read more We have never stayed here and most likely never will. We are Marriott members and this is not a Marriott property. We always enjoy shopping at the Disney store here. On this trip I bought a cute dress for me, T-shirt for my grandson, and a few other little things. After shopping we walked out to the snack shop to pick up $80 in snacks to take out to the lagoon: fruit, chips, cookies, etc. There are so many choices for snacks and nothing is inexpensive.

100% recommend and would return without a doubt if we ever find our way back to Hawaii. This was by…read morefar the best part of our trip. We stayed in Waikiki for part of our trip but then came here for our last part to celebrate our daughters birthday. Best choice of the whole trip. This area was a completely different look and feel to the island. It was so much more calming and relaxing. The hotel staff were phenomenal, the check in process was amazing and went so smoothly. We were told our room wouldn't be ready until 4PM, but Disney magic it was ready at 12pm. Which was amazing with toddlers. The attractions, there are so many pools to choose from, the lazy river is amazing, the slides were so fun! The attention to detail everywhere is so Disney but with a Hawaiian feel. It was great to be able to get towel service anywhere, there are beach toys, life vests available all free. We didn't have a hard time finding chairs. Theres some good quick food service options near the pool. We ordered a bit of everything and it was all good for pool service food. The kids loved the Disney Mickey ears shaved ice. We did a paddle board rental and the bay was so calm, clear and amazing, it was beautiful to see the bay from the kind of view and experience. We did the Character breakfast dining and that was so fun for the kids to see all the Characters come through, the food was plenty. They have photos with Mickey before and you can buy all the photos and a print out for a packaged price. The characters came by and visited with the kids it was so adorable. The servers were so sweet and amazing like a true Auntie. The kids had so much fun at all the meet and greets with the Characters. Moana and Stitch were of course the island favorite and highlight. We took advantage and took lots of photos with the photo passes and had to buy the packages because what sweet memories. Self parking was very close and in a garage so it was great for us with the car rental that we had. The valet/car staff were amazing as well, they were accommodating and helped with all the bags. Bell hop was exceptional here as well, so helpful and friendly. The room itself was cute, there was a kitchenette but we didn't take advantage of it. The bathroom was a good size and had everything you needed including liquid hand soap. The room was a decent size, but the bed was a bit smaller than we are used to, it was a full rather than a queen or king. The kids pull out sofa was much bigger, but we didn't spend much time in the room. The attention to detail was great, there was room to store your bags under the bed. We had a wonderful view of the garden/pool. Great for pictures. Mickey and friends called to tell my daughter happy birthday. Overall the experience was so memorable for our family. I was tempted to sign up to be a DVC member but we don't go to Hawaii often enough to make it worth it. But by far the most beautiful Disney resort we have been too. We love DisneyWorld but this was a different Island feel. Of course we went to the gift shop too because it was a must and had special Disney Aulani items only! The lounge they had for guest use on the day of check out was amazing feature on our last day when we were flying home. We were able to use the pool and all the amenities and then shower and refresh before out 8 hour flight home.

The hotel for an overall experience was clean and enjoyable, but our room was a little compact with…read moretwo Queen-size beds (but we went in there that much). Valet was the only parking option, but we did notice a mall parking lot a block down the street that could be utilized too in worse case scenario. The was a restaurant option called Sera that we did enjoy their happy hour one-day, but we mainly found ourselves getting breakfast options from Paris Baguette that was also connected to the hotel. There was a spa, but we didn't partake in it. I only went to the spa to get the beach towels for the swimming pool. That has a patio terrace area and a jacuzzi, also a lap pool. The wait staff was nice, but housekeeping would not always respond when you called for assistance. I had to go to the front desk a couple times to get ahold.of housekeeping, to get like extra bath towels. There is also a shuttle that will drop you off along the Waikiki Beach strip to get you really close to the beach and other touristy spots in Oahu. Also I thought it was nice that the hotel provided complimentary beach chairs on a 1st come, 1st serve basis. My friends and I got lucky enough to get 4 of them one day for out beach visit. Not to mention the location of this hotel is convenient for a near by shopping mall, Target, Don Quixote, a variety of restuarants, and even the location of our rental car place. I enjoyed my stay in Renaissance and would definitely stay again for the location preference.

Love it. Best for us…read morein Honolulu Washer dryer means I carry on just a backpack Toto bidet is a level of awesome along with the giant soaker tub I park on the street for around 12 bucks a day vs 60 Cabanas for rent have a bbq Cold plunge spa, real Technogym equipment Sera has a great happy hour the Korean restaurant is a Michelin rated restaurant with 9.00 Korean breakfasts Super nice staff Only downsides: block has a jacked up broken sidewalk, few more homeless than in kaakaako, housekeeping seems to arrive erratically

The last time we stayed here, we were in the Rainbow Tower. This time, we stayed in the Tapa Tower…read more As always, the staff was friendly, helpful, and provided excellent service. My biggest issue with the hotel is that it's showing its age. The rooms and facilities feel outdated, and I don't think the current room rates reflect the condition of the property. Also, if you're looking to save on parking, park by the pier instead. It's much more affordable than paying the hotel's $65 per day parking fee.

Just got back from here last night. Service was good - especially the housekeeping staff. We stayed…read morein the Tapa Tower, more specifically, the Keilani Suite. Our housekeeper Analiza B. was amazing - such a nice lady. She made our room so comfy and clean every single day. She even brought me ice packs after my training sessions. This woman DESERVES a raise. I am used to staying in West Oahu, very quiet and relaxing. There were too many people at the hotel for me. It reminded me of Las Vegas a little bit. Plus the prices at the restaurants were outrageous. 12 dollars for shaved ice is crazy. Overall a good experience but budget well before you decide to stay at this hotel.

Mahalo for the great and understanding customer service…read more Just a couple of sleep deprived parents trying to plan a break when my husband booked the wrong dates, for the wrong length of time. It was outside the 24 hour cancellation window but their concierge was so understanding Thank you

Embassy suites Waikiki 2123…read more Bed - nice and comfy. Little movement from partner. Mattress was a Serta Perfect Sleeper Plush mattress. Hotel offers different types of pillows in the room and spare blanket in armoire. Also in the armoire is hangers, an ironing board and steaming iron, which came in handy for those wrinkled linen shirts mashed in my suitcase. The Bathroom. - one sink with a little counter top space but sufficient. The toilet was also bidet in the master bath. The shower pressure on 21st is ok but low, but it did the job. The Ac in room was awesome! It gets super cold, if you need it, quickly. It was nice for those hot humid days of walking in Waikiki. It had an In-room mini fridge and bar sink with 4 real drinking glasses, which I like. Hated there was no freezer in the mini fridge But the bell hop station offers to freeze ice packs, or whatever you need, for you. We had 3 sliding doors with west views and moderate views of Waikiki beach. The Second bedroom has own bath with also a single sink, toilet and shower- No bidet. The room/bedding/bathrooms were clean with no mold in the showers. The furniture showed a little wear but nothing excessive. The Elevators were fast! The pool, mangers reception and breakfast are all on the 4th Floor (terrace level). Breakfast was typical of Embassy Suites, I like the made to order omelette which makes it much better. Lots of fresh fruit and even some miso soup and other Japanese/Hawaiian offerings. The Staff was awesome and super friendly. I Used valet every day. Great service, fast and practical IMO but hard to swallow the daily fee. The hotel was attacked to the Waikiki beach walk. Island vintage coffee was a regular stop for coffee and sometimes breakfast. Order coffee or food to go online after 8am to save a ton of time standing in line. Hotel was Very close to all ththe shops. Awesome location. Much better location than Hilton Hawaiian village location!!! Our fav restaurant close by the hotel was Kana Pilla and Monkey Pod, which were across the street. Make sure to make Open Table reservations for both way ahead of time. I did mine 2 months out. Housekeeping willing to clean and supply new towels daily however linens are not cleaned but every 5 day, unless you request it, which they are happy to do! Views from 21st floor were awesome and all 21st floor rooms had extensive balconies. 3 sliding doors. Keep in mind Ac doesn't work, yes the fan blows, when the doors are open!! It's too humid at night to sleep with them open so we had them open for select times, mostly am. There's a Washer/dryer laundry room on site, 3rd floor only. It was Very convenient especially packing 4 days of clothes for a 10 day trip so our suitcases weren't stuffed . Use laundry room on sundays/mon or late evenings when people are too busy arriving and leaving. $5.25 to each wash load and I think $4.75 to dry. Washers only wash with cold which I like. Perm press on dryer seemed to dry all our shirts and socks well. We hung our nice Aloha shirts on the hangers in the room and they dried within a day. Washer and dryers take credit cards. Yes they're is a soap machine that also takes credit cards. I didn't use and just bought soap from ABC. ABC stores are EVERYWHERE so don't lug around suntan lotion or waters in your suitcase. Just buY at ABC which is only 20 steps away. FYI ABC doesn't no GIVE out bags for items unless you spend over a certain amount. ANC bags cost like .50 cents. ABC has Awesome poke and alcohol (spirit and beer) choices. Yes single purchase tall beers too. Don't forget the free brief fireworks show in front of the Hilton Hawaii Village on Friday nights only. We saw them set off at 7:45p by the lagoon. It's amazing how many people attend so be prepared for the crowds to and from. Big tip: make open table reservations for all your restaurants months ahead! All places are super busy until about 8:45 pm on most nights. Hope I helped.

Wow -- can't say enough good things about our stay in the Hibiscus Bungalow! Reservation,…read morecheck-in, arrival instructions, and all the facilities were exactly as described! Walk right out onto the beach to watch or catch waves coming in! Lots of great sand stretches and wasn't crowded at all during our stay. A/C mini splits in both bedrooms service the entire bungalow and easy to control. Ceiling fans in major area helped with air flow! Closing the blinds in the afternoon was a must for us to keep the place cool, however we were out playing anyways so it was easy to close them off in the mid to late morning. Location was exactly what we wanted, just in between the small town vibes and a short drive to Honolulu!!

I rented two bungalows for my family. One was the newly renovated Guava and one was the Heliconia…read morewhich was conveniently located right below. The location of the bungalows were perfect for my son's wedding at the Sunset Ranch. It was literally 10 minutes away from the venue. The Guava was absolutely beautiful! The only issue we had was running out of hot water on the first night. The second night was better as we staggered our baths. The Heliconia was also nice but you tell that it was older. I gave the Ke Ike Bungalows a 4 star rating instead of a 5 only because there were no facial tissue provided, and the water was really slow to drain in the Heliconia's bathroom sink. That being said, I would definitely return. My plan is to stay at one of the bungalows fronting the beach on my next visit.

Wow! Gorgeous grounds. I didn't expect there to be a nice parking garage and a fantastic pool area…read more They also had a cafe with refrigerators stalled with frozen burritos and pizza. I could foresee this coming in handy when staying in a suite with a kitchen. They had activities planned everyday like water aerobics. Lei making, etc. I loved the variety of pools and the cove they made for kids. It was sometimes hard to get a spot next to the pool due to the demand, but it was relatively safe to leave your things unattended. I never felt like I needed to keep an eye on my items. On the beach, they had options to rent cabanas and shaded beach lounge chairs. That was nice as it would get so hot during the day.

Our family members stayed at this hotel in the Ko'Olina Resort area located on lagoon 3…read more They had a two bedroom with living room and kitchen between it. Three bathrooms. We live 10 minutes away and often visit the lagoon but did not realize how nice the grounds are. Multiple water features for all age levels, including quiet area for adults. Waterslides, slash pad for your littles, all of this is throughout property with beautiful tropical landscaping. We went to visit with them each day in pool areas or on the beach. We were allowed on property with wrist band. Staff were all very friendly, the hotel grounds inside and out were all kept clean. Highly recommend as a place to stay and recommend to family if you live in Kapolei or Makakilo area. We felt like we were on vacation too.

This was our first time visiting Hawaii, and we stayed at the Hilton for one week. We had an…read moreamazing experience from start to finish. Our room was clean, comfortable, and had a breathtaking ocean view. Waking up to such a beautiful view every day was truly unforgettable. The location of the hotel is also excellent, with the beach only about a 5-minute walk away. It was very convenient to enjoy the ocean, explore the area, and spend quality time with our family. The hotel offers a great atmosphere, with a bar and breakfast area located downstairs. You can choose from the menu or enjoy the buffet option, and we were very satisfied with the quality and variety of the food. The staff was professional, friendly, and always welcoming. Everyone we met made us feel valued and well taken care of. The service, cleanliness, location, and overall experience exceeded our expectations. We had a fantastic stay and would highly recommend this Hilton to anyone visiting Hawaii. We would definitely come back again!

These rooms are terrible for the price and it's far from the beach. I was pretty disappointed with…read morethis hotel. For over $380 a night, I expected much more. The room was very small and outdated, and overall the property felt more like a motel than a resort or hotel in this price range. One of the biggest disappointments was the beach access. It wasn't nearly as convenient as I expected and required a longer walk than advertised, which was frustrating when we specifically chose this location for the beach. The staff was pleasant, but that alone doesn't justify the price. There are much better options in the area that offer nicer rooms, a more upscale atmosphere, and easier beach access for the same or even less money. I wouldn't stay here again.