Windows plastered with "OPEN 7 DAYS A WEEK 10AM-10PM" when they are in fact not open 10-10. Doors were locked and the employees shook their heads no from behind the counter. Was looking to buy food for my staff for lunch but will take my money elsewhere. Unprofessional!" read more

Rico was amazing he went out of his way to ensure I had everything I needed. Service like this is rare and deserves recognition. I've never had such thoughtful customer service. He exceeded every expectation. He was not only knowledgeable but also incredibly friendly. I left feeling valued as a customer." read more

The food was delicious and fresh! Great service - we were immediately greeted at the door with a hello and how're you doing. The cashier was very friendly and hospitable - even asked how our day was which was so nice of him! Honestly the service made the food that much better. The bathrooms and dining tables were clean too. We ordered the Cajun fries and two little hamburgers - both were delicious! read more

Five Guys - Burgers Near Me - Colonial Heights, Virginia

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The last few times I've noticed that the burgers taste different than a few months ago. I just looked up on google and found that the meat is from a different supplier. The taste is different and very bland. Not a fan anymore and sadly will be skipping them from now on. I'm sure they change suppliers for cost savings but I believe it was a mistake. read more

Very lovely experience. Ordering was very straightforward -- our host at the cashier took the time to ask about allergens and dietary preferences. Thanks, Anna! The food itself is nostalgic, and the restaurant was cleaned very rigorously while we were there. We were treated very kindly by this staff, and consequently ate like kings. read more

Five Guys - feast! - Burgers Near Me - Colonial Heights, Virginia

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I had a hot dog glitzy with onions and ketchup and small fries. I was welcomed when i walked in per usual. The place was clean clean. I have never seen a fast food place that clean. My food was prepared quickly and hot. I'll always support this establishment. read more

Five Guys - What's left of my hot dog and no fries left - Burgers Near Me - Colonial Heights, Virginia

I tried a bun less cheeseburger and small fry. The service was quick. I ordered it on the app which was super easy. I had lunch in about 10 minutes! They assembled everything upon my arrival so it was all very hot. I didn't know what to expect and was pleasantly surprised! My cheeseburger was in a bowl wrapped with plastic wrap. I got sautéed onions and mushrooms which were cooked perfectly. The A1 sauce was in a small container keeping everything from becoming over saturated. The restaurant was clean as usual. I was very satisfied. It's a nice option if you are cutting calories and want to skip the bread. read more

Good for 3 stars. The burgers are greasy and delicious. The fries are greasy and pretty good. The price is steep for what you're getting. We come back for the greasiness. Everyone craves it now and then. Lol read more

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The food and service are awesome at this location! They always greet you at the door and have the best attitudes and customer service!

Working employees and they actually care about the quality and accuracy of items they provide. They also pay attention to you being a regular and acknowledge that. read more

Recently dined at Five guys on a trip back from D.C. Right off of I-95 near Southpark exit in Petersburg. Was looking for a burger and fries fast but better than the typical fast food chains. I was not disappointed, was able to quickly order the burger the way I wanted it, add the fries (and Five Guys gives you loads of fries) and a drink and get in and out quickly. The burger was better than most higher end chains and the fries, well lets just say I couldn't finish them all! read more

Just walked into this Five Guys and the woman at the registered totally ignored me. Didn't say "Hi", working on something here--nothin'! Just kept fiddling with something on the register and ignoring me. Just walked OUT of this Five Guys and I won't be back. read more

Great burgers, they give you a lot of fries and are pretty quick. The workers there are really nice. Pretty clean place def recommend read more

Five Guys - Bacon cheeseburger with regular fries - Burgers Near Me - Colonial Heights, Virginia

This is the best five guys location that I've ever been to! The food is consistently delicious/accurate, the store is always clean, and the customer service is astounding! The manager on duty, George Flegas, always seems to be on his A game. From delegating his employees, to providing a genuine smile with every interaction, he's an inspiration to leaders everywhere. All of these factors have resulted in me being a regular customer, and i look forward to my next visit in the very near future! read more

Had a great experience at this joint! I had a special burger made , a grilled cheese double with bacon. Freaking good but my arteries hurt after I ate it ! Lol ! Great staff and seemed pretty clean. The ell of meet is always good! Cheers! read more

Five Guys - I can't tell you! - Burgers Near Me - Colonial Heights, Virginia

Love the burgers. Friendly workers and always clean joint. Cajun fries are on point! Great family dining place. Be sure to try the shakes!!

Whoa! These burgers are really tasty. I initially had the double hamburger, which was quite delicious but a little more than I wanted so I visited a second time and got the little hamburger, which was just perfection! It was cooked to a tee and had all the right condiments in it. I topped it off with an amazing strawberry milkshake which complimented my burger perfectly. I would definitely visit again! read more

This place was our savior on a recent Florida to NYC drive! Late on a Sunday night we attempted to go to Outback, but it closed minutes before we got there...ridiculous, I know! Fortunately I remembered passing Five Guys on our way off the highway and they were open an hour later than Outback. Score! I've been to three other locations so far and this was possibly the best. Maybe I was just starving because I hadn't eaten since Florida. Whatever. It hit the spot. Seriously though, the burgers here weren't dripping with grease like some of the others were. They were damn tasty. I wanted to order seconds, declining only for fear of an unscheduled restroom emergency on the road. read more

This is your typical Five Guys burgers. it's a good recipe. Simple menu, large portions (I tried to get a small fries and small drink today, but they don't have small, only regular and large). My only complaint with this one would be that I had undercooked fries here once (been a couple of times) and that just won't do. A buddy and I had gone late after playing golf, so we may have been dealing more with the 2nd string cooks, but there really isn't an excuse for having undercooked fries. My buddy had the same problem. Otherwise, this is a good Five Guys burger joint. read more

I ordered off of door dash, the burgers were a bit soggy, the fries were great, but they messed up on a couple of Of my burgers and a couple of them had mushrooms and I didn't ask for them. Overall good burgers. read more

Five Guys - Burgers Near Me - Colonial Heights, Virginia

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So it's my sons birthday and this is where he wanted to have dinner. The burgers were great, prepared to perfection, everything food wise was great! Needless to say, my son enjoyed his birthday meal at the burger joint. The staff was exceptionally friendly, they greeted us and had small talk. So you ask, why not 5 stars? I'm glad you asked. There was a huge growing puddle of water moving torwards my table. I asked if someone could clean it up. They ignored me, until someone new arrived to work and cleaned it up. read more

Chain restaurant I know but there wasn't a line during lunch on a Friday and as I strolled to the counter the guy taking my order actually wasn't bitter about working there in his job performance. The food came out fast and hot, I just got some water to wet my whistle and since the water cups are cheap and small the order taker actually have me two without me asking for it... Thanks again dude. When my buddies and I were leaving the workers all said goodbye... Where am I? So yes chain restaurant I know good service I received. read more

It was my first time trying 5 guys...this location in particularly is very clean. For 2 burgers and fries, it cost a little over $20. I think that's fairly expensive for a burger joint. Unless its a sit down service place, it's just over priced. But overall, good service and ok burgers, nothing over the top amazing! read more

Good burgers, dogs and fries. I appreciate a place that has a small menu and excels in it. We had a bacon dog, cheese dog, and a little cheeseburger. My husband happened to have a hot dog the day prior somewhere else that Five Guys didn't quite match. The cheese dog was not what I expected, just a slice a cheese in the bun with the dog. Good, but kind of disappointing. Daughter mowed down on her cheeseburger and vanilla milkshake. Kudos to the manager - the fries we ordered didn't get rang up so when I went to reorder and pay, he made them on the house. Overall a good meal and we will return. read more

Five stars for Five Guys. Conveniently located about a half mile off I95, I used the app to place our order for three burgers, three milkshakes and a large fries. One of us had never been, so using the app made it especially easy to select the toppings. Placed the order approximately 5 minutes before we arrived. I gave my name at the pick up counter upon arrival as the app instructed. They confirmed our burgers were already underway, dropped the fries and made the shakes to order. I asked for cups for water and also ketchup and malt vinegar when the order was ready, all provided quickly and with smiling eyes above their masks. Our food was exactly as ordered, hot and delicious or cold and creamy (milkshakes). I forgot how generous their fries portions are. We could have easily split a regular. The place was hopping through most of our visit and the few times it slowed a bit, workers were wiping up rather than just standing around. Clean restrooms. Again five stars for Five Guys! read more

Ate at Five Guys in Hampton years ago and really liked the burgers and fresh fries. My trip to Five Guys in Colonial Heights was first trip to this location and I had not been to Five Guys in about 5 years. What a difference and what a disappointment. Burger and small fry was $12. Ok, so maybe some of you think a small cup of fries and 1/4 lb burger is worth $12. Well obviously those who do love overpaying. Come to me when you need an oil change, i will dress real nice and charge you $200. My last trip to Five Guys was under $10 and they put a large scoop of fries in the bag. Not any more, you get a small paper cup of fries -- about an ounce or two. The burger was good but not $8 good. I can get a double burger, fries and drink at Cookout for $5 and it is just as good. This place is all hype and gimmick. Five years from now it wont even exist - the Colonial Heights one anyways. I was in during peak lunchtime and there were just a few people in the place. It took nearly 20 minutes to get my food and only 2 people came in during that time read more

Five guys are always pricey but damnit I can't resist a greasy cheeseburger Wish I had cash on me to tip because the staff was really friendly and funny read more

Coming from the West Coast was very happy with the constant quality of product. Service was fast and professional.

Ah, Five Guys. You have no idea how thankful I am that you are a country-wide chain. This is a teeny little one. It's cute, but the food is still delicious. It just gets packed really, really quickly during rushes. read more

Ok.... Five Guys isn't exactly fine dining, but if you want just a good 'ole burger, do yourself a favor and skip the regular fast food joints and just eat here!!! read more

A well-known chain of burger joints. Stopped in with the family for lunch on a road trip. The burgers are fresh, moist, prepared to order and delicious. The fries are fresh cut and abundant (they were overflowing their cup and all over the inside of the big paper bag our food came in). Free peanuts which are always popular with our crew. They have self-serve soda machines that allow you to mix in flavor shots which is nice. Service was timely and courteous. The decor is bare bones - you come here for the burgers. We've been to this location before and will stop again. read more

The staff here always has a positive attitude, even later around closing time. They also flip a mean burger. Oi!

The burgers are superb! You can actually taste the patriotism! 100 percent better then the Cook Out's burgers. The staff are great and you don't need your voter registration card to order a burger! They serve all political affiliations! There is no discrimination here! Unlike the Cook Out, which will require you to switch your political affiliation to "Democrat" to order a burger! Enjoy the freedom of eating a delicious burger without being ridiculed for your political beliefs! It is an AMAZING feeling! read more

Loved their 'little' bacon cheesburger. I was able to add sauteed mushrooms at no extra cost. Fries cooked in peanut oil were outstanding.

Worst Five Guys I've ever bee to. Over 30 minutes to get a wrongly made burger and uncooked fries. Horrendous staff didnt communicate with people waiting at all...and it all started not even busy - waited 30 minutes for three other orders to be made, each consisting of a burger or two. read more

I had a taste for a good burger and we decided to head to Five Guys. Typical Five Guys, great fresh hot food, quick, and professional service. My wife and I both ordered the little bacon cheeseburger with different dressings and both were very good. We shared a regular order of fries which were enough for four people (A Five Guys norm) and again great food served hot. We arrived around 6:30, ordered and received our food around 6:45. They were pretty busy and I thought our wait would have been longer. Again, great service. The one caveat I would say is that the restaurant music was loud. It was difficult to maintain a normal volume conversation sitting across from each other. However, if you have a taste for a good burger, I would certainly suggest trying this Five Guys location. read more

Digging the enviroment in here. Music goin, grill goin hard with burgers and such. And the fancy cola dispenser I've only seen on the TV. The Cajun fries have a sure fire kick to em. The Bacon cheese dog was split for ease of eating. Good ratio of cheese, dog and bacon. I'll try a burger when I get home this week read more

I'm a Carolina girl and grew on up Andy's Cheeseburgers (now HWY 55), so when I found this place I was excited to try it...I was so wrong! This was not a down home burger, it was pricey and dry. $11-15 for a burger combo?! They are famous for their fries but I don't know why. They were not that great. If asked to eat here, pass. It was not worth the time! read more

Loud place, felt like we were shouting to hear eachother. Definitely pricey, too pricey for a burger joint. 7.59 for a burger, 2.50 for small fries and 2.50 for a drink. No value meals or anything is included, you pay for each item. Bill for 3 people ended up being around $35! The food is okay but we could have went to a restaurant and had a better meal/burger. The tea was out and several people told them but after waiting 15 minutes, folks just settled for soda. Tables were dirty, didnt look like anyone had wiped them off. Will not be headed back anytime soon. read more

I don't know if they were just low on staff... but we waited an hour for two burgers. and a medium fry. And when we went up to the counter to get our food the lady handing us our food was quite rude. I understand if it gets overwhelming with a lot of customers, but they won't have any if they keep that up. read more