Service was fast. The staff was friendly The place was crowded on a Sunday afternoon after church. Burger and hot and delicious and fries were hot any crispy. The restaurant was kinda chilly inside for a nice winter day. The workers were doing an excellent job cleaning the tables and sweeping around as people left. Great experience read more

Five Guys - Single burger fry soda combo for 13.99 - Burgers Near Me - Alexandria, Virginia

Can't order on line since my password is not accepted. 3 attempts to reset. Still no luck . Can't get help as the form has no send button. Sad to miss the Feb 17 birthday special. read more

I love five guys and have frequenting his establishment for years. The inside is not clean. The table are dirty and there is food and receipts on the floor. Please do better! read more

Very expensive. Destroyed a landmark to build their castle, the prices went up extraordinarily. Ate there once or twice a week with family. Have not patronized them for 4 years. read more

... returning to share a recent experience. I truly enjoy Five Guys but it should be illegal how much salt is put on the fries. Perhaps I can say "no salt" next time. Their fries are so good, they don't need to put pounds of salt on them. Always great service and a clean space. Feeling overwhelmed thinking about how much salt I may have consumed. read more

Ordering was quick. Establishments was clean. Staff pleasant. Problem is the food. Been coming to 5-Guys since before franchised when the only one was in Old Town. Price has skyrocketed and quality has decreased. Burgers are greasy and buns no longer routinely heated on grill. For the cost and for flavor , lots of other options. read more

Went to 5 guys for the American experience of eating a juicy burger. Saw the menu price and I was automatically turned off. $11.39. It ended up being $12.07 after taxes. I've been going to 5 guys since the early 2000's and the burgers were way better back then and bigger. After ordering my burger I got home, opened it and they put the mayo and ketchup on different buns. It had all of the toppings that I asked for and plenty of . Bit into it and it didn't have any flavor. For $12 I'm expecting this thing to be on point. That wasn't going to stop me though. I finished it and said that will be my last time going to 5 guys. read more

Five Guys - Cheeseburger no salt and pepper - Burgers Near Me - Alexandria, Virginia

Someone should let Five guys know that inflation wasn't 200%! I haven't been to a Five Guys in a while but was flabbergasted at the excessively high prices. What once was a delicious burger and tasty fries at a great price has transformed into a grease stain and tasty fries that will run you about as much as a car payment...ok, so not quite that much, but c'mon over $24 for a burger, fries, and drink?! I had a bacon mushroom Swiss burger, fries and a beer last week for less and, surprise, it tasted better too. read more

Five Guys - Sign from 2005 that definitely no longer applies. - Burgers Near Me - Alexandria, Virginia

I have been meaning to write a review on this venue because I love them so much I keep going back. There are two by me but this is the one I frequent the most. I don't know if their beef is grass-fed or organic but nevertheless, their burgers are cooked to order and everything is so fresh. I really appreciate how they use green lettuce and leave the white lettuce out of my burgers. The potatoes are from Idaho and they will post where in Idaho they are from which I thought was cool. Their Cajun fries are perfectly crunchy and they often give you more than just a regular size order. I also love that they have coffee shakes because most places do not offer that flavor. Before the pandemic, you were able to snack on peanuts while waiting for your burger. Now that has all been taken away for public safety. They do have other options besides burgers like hot dogs and veggie burgers (which is all the vegetables they use on the burgers and that is all) but why would you order anything else from a burger venue. I definitely wouldn't. I have been back multiple times to various locations. I definitely appreciate their consistency from site to site and always look forward to my burger "all the way", Cajun fries, and coffee shake!! read more

Five Guys - Coffee Shake - Burgers Near Me - Alexandria, Virginia

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What can you say - it's Five Guys! The burgers are perfect, with an ungodly amount of toppings, and all done to YOUR specifications. The fries are extraordinary, albeit one shake too much salt; I wolf 'em down, regardless. And you get to munch on peanuts as you wait. OH!, and the shakes are lovingly made to celebrate the burning of your misguided diet plan(s). Go and enjoy! read more

This NEW version of FIVE GUYS is above any I have ever been to- friendly staff, clean and the food can NOT be beat- not a hard decision when there is about 3 or 4 other locations to fill your cravings!!! This place is AWESOME and very deserving on 5 stars!!!! CMESP read more

We are eating here now and want to compliment the entire crew for making wonderful cheeseburgers and BAR NONE THE BEST CRISPY FRENCH FRIES AROUND! Thank you Five Guys and Crew you make stopping for a meal a real pleasure. Keep up the great cooking and preparing. read more

Standard Five Guys quality and service. Good food, clean, and a lil pricey for a hamburger. And of course fries all over the bag!!!! All the good stuff if you wanna load up on some fatty food. read more

Five Guys - Burgers Near Me - Alexandria, Virginia

My food was in a OPEN bag and of course nearly cold. Five guys needs to CLOSE food bags properly with staples not let a Uber eats guy (Ahmed) sit there munching on your fries during the multiple stops he makes before delivering cold butter and fries to your house. Ahmed will also complain about your tip not being huge. read more

I went today and I ended paying $26 for a cheeseburger, large fries, and a soda drink. The burger was $11 something, the large fries was $7.50, and the regular soda drink was $3. Why $26 you ask? The rest was the 20% tip which was a big mistake. Note that it literally cost them under 10 cents for the drink. The burger and fries were very oily and soggy. The staff were very snobbish as if they were a better human being than you. They seem very displeased that they had to make my meal after I paid them. Not going to go back to this store ever again even though I live down the road. read more

Ordered a single cheeseburger with fries and drink, $16. No discounts offered. This place has gone corporate, skimping on ingredients and jacking up prices. -- The burger was lacking in flavor, I ordered it all the way and it tasted like mush. The beef had zero flavor and was thin and greasy, the pickles, mushrooms, onions and cheese had very little flavor. Put it all together with mayo, ketchup and mustard.... and it was a big grease-goo-ball burger. The fries were good, but greasy too... This is not the same 5 Guys from just a few years ago. The poor burger quality, price hikes and no discounts makes this place a hard pass. For $16, you could do a lot better elsewhere. read more

Five Guys doesn't care what you think. Read their FAQ: http://www.fiveguys.com/faq.aspx Summary: Our food has soy, dairy and gluten. Not a single item is organic or locally sourced. We don't have daily deals, value meals or coupons. Our bacon cheeseburger has 920 calories, and even though 1 out of every 100 people has a peanut allergy, we've got open boxes of free goobers in every location. Easy to hate, right? There's this guy. He's a short, gluttonous recluse who runs a child labor ring, abuses animals and breaks into the homes of your friends and family. He wears real fur and only eats carbs. Easy to hate, right? Wrong. He's Santa Claus. And Five Guys is incredibly satisfying fast food. Pro tip: Get jalapenos on your burger. They put them under the patties, and as capsicum is fat-soluble, the sweet sweet beef drippings maximize the distribution of heat and flavor. read more

You can find me here on "cheat day". Five Guy's burgers are simple but solid and Ive never left without an order of their fresh cut fries cooked in peanut oil. I wish more restaurants believed in fresh ingredients and made to order food! There is every fast food place you can imagine along this stretch of road but Five Guys remains my go-to for a burger and fries (and a shake if Im feeling fantasy!). The food and service at this location are both top notch. read more

Five Guys - Little cheeseburger "All the way". Good food and good service at this location! - Burgers Near Me - Alexandria, Virginia

Always consistently good. The ingredients are fresh, they make everything to order, and it tastes great. The only complaint I have across the board is that their buns are not my favorite. If I had a choice, I'd opt for a brioche bun or a potato bun over a sesame seed bun every time, but that's not really their schtick. I've ordered multiple burgers from them a variety of ways - plain burger, bacon cheeseburger, cheeseburger, and I've topped them all the way (mayo, ketchup, mustard, lettuce, tomato, grilled mushrooms, and grilled onions) or customized. Their fries are also fantastic, and honestly the Little size is big enough to share. read more

Five Guys - Little Cheeseburger all the way - Burgers Near Me - Alexandria, Virginia

Clean, great service and excellent burgers. I ordered three burgers and waited under ten minutes for my order. read more

Five Guys - Burgers Near Me - Alexandria, Virginia

I showed up on 4/7/24 around 4:30p. I ordered a burger, fries, a bottled lemonade and a strawberry shake. The man who took my order gave me a warm bottled lemonade. Not even room temperature, this was as if it was in the sun then given to me. I asked for a cold one and I was given a cold one. However this was done without an apology or anything of the sort. I told the person who gave me my order that all I needed was my shake. Once again, no apology but he yelled out to the staff for a shake. It was taking a while so I decided to eat my burger there while i waited for my shake. It never came. I went to the front and asked for a refund of my shake because it never got there. The woman didn't apologize (it was a theme), but I did get my almost $7 shake refunded. If they don't care about little things like that, what else don't they care about ? I also noticed that they charged me for a double patty when I specifically said single. I noticed it once I got the burger but I was going to just cut my loses The fries were amazing though. read more

The food is just not good anymore and the service is always bad. Used to have good atmosphere, and you can sit and eat the nuts but yeah it's not good anymore even smells oily. But the price $13 for a burger thats soggy, yeah I'm good. read more

This has to be one of the largest locations that I've ever been to. It was clean, without a bunch of peanut shells all over the floor, and the have two if the fancy soda machines. I came in at around 11:30am on a Sunday, and there were only tow other people sitting down and eating. The first order of business was to get a cup full of the free peanuts, to wet the pallet. I already had an idea about what I wanted to order, and it would be the humongous hamburger combo. I came to find out, that they don't actually sell combo meals, and all of the items are sold separately. I guess this restaurant chain feels that they don't need to sell combo meals, because their food is just that darn good, people will more than likely buy the dries, and definitely buy the drink. That is just what I did! At $14, the, burger, fries, and drink were awesome! And the music was darn loud too! read more

Five Guys - Burgers Near Me - Alexandria, Virginia

Food is amazing. Staff is friendly, even if a bit focused on their own conversation. Lead gentleman was focused and kept the team on task.

My hubby and I literally just got here in town for a weekend trip to D.C. and we're so hungry. Our first stop is Five Guys. It's only 2:30 pm so there's not a lot of customers. We we're served fast. I had to try their kosher hotdog all the way because I've always get their burgers. Not too shabby. I was hungry you know. But I don't think I would ever order it again. My hubby got hamburger with lettuce tomato pickle mustard. He gets this all the time so he said it's good. This place is clean and service was good. read more

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Good burgers. Service doesn't follow order sequence. I had #37. But they served #38 and 39. I had to go to the counter to ask for my order. And yet the server behind the counter continued to load up other orders along with mine until he finally gave me my order. Additionally, they blast the music inside. Very irritating. read more

i had a wonderful time and had wonderful service. one employee in particular Noah Brody was amazing. He was very professional and composed. He worked well under pressure and was very calm. He made sure every customer was fully satisfied. Even when things got busy he remained calm but worked fast. Good job Noah Brody. -Becca Roberts read more

Food is great. Disappointed though that we wanted to BUY a box of their peanuts for a local school's baseball team and the reply was 'NO.' We wanted to buy it, not asking for a donation. It's difficult to get large quantities of peanuts so we went to Five Guys but were very surprised at their unwillingness to make a sale. I admit this was several years ago. Believe it or not we even went to the district management level in our request and the answer was still 'No.' Hope they have changed this odd lack of community engagement. read more

This was the very 1st Five Guys I ever went to. I went there more than a time or 2. I love when you order French fries and they come out 3 times larger than what you expected. When I first went to this Five Guys they had about 4 stores. Now they are Nationwide. Five Guys food is always top notch, 5 stars for Five Guys. read more

LOVE THIS PLACE! for a minute I was tired of it bc after high school in 2016-2017 I worked here so I ate it too much. But I remember making everything fresh & PREPING EVERYTHING IN THE MORNING OMG SOOOO MUCH! so to me it's so fresh! The burgers are FREAKIN DELICIOUS! & soooooooo muchhhhhh fries they give you!! & the shakes OH MY GOSH, DELICIOUS! & the staff are always nice when talked to! I enjoy eating inside. Brings back memories of working with my friends lol. read more

I have always consistently had great food and great service from this location, but today was different. All was going well, asked for extra crispy fries as usual, and right in front of me in the loudest of voices, the manager starts yelling at the lady fixing my fries. Telling her to watch her fry level. But it was very awkward for me because it was like I did something wrong. Why does she feel the need to yell so loudly to someone like 5 feet from her?? the entire place heard her!! Everyone was looking at me like I'm starting some mess. Maybe the rude manager thought I was asking for extra fries, but the lady just asked me if the fries were looking crispy enough before she pulled them out. So unprofessional. Why couldn't she talk to her at a normal volume?? Luckily there are several other 5 guys near me I can go to. read more

I specifically like the Little Cheeseburger and small fries. The serving sizes are quite generous. The fries are very fresh and consequently could be reheated in a convection oven the next day if necessary. I also recommend the milkshakes which look to be richer than McDonald's. This restaurant sits adjacent to a McDonalds so I feel the competition keeps Five Guys on their toes. They differentiate themselves with more generous serving sizes and fresher tasting food. Also Five Guys has more topping options. Five Guys does not need frozen food as much as McDonald's does. One easy area of improvement, in the men's restaurant, the sink faucet appeared to be non-operational which prevented me from washing my hands. This is very easy to fix and a quick win if the management can get this fixed. A clean and operational bathroom says a lot about the cleanliness of the kitchen staff hands too. Overall, I recommend visiting here and witnessing why Five Guys makes a fresher and better tasting Cheeseburger over McDonald's. read more

I feel bad for the franchise owner. It's not really their fault....otherwise I'd give a 1 star! Hopefully the franchise owner will pass this own to corporate! No promo for National Cheeseburger day. YET they are recording record breaking PROFITS of almost $2,000,000,000 THAT'S TWO BILLION DOLLARS EVERY YEAR IN PROFITS! A BURGER AND FRIES WITH LARGE DRINK IS $25! In the food industry the rule of thumb is price should be 3x what it costs the restaurant. I can go to the grocery store and make a burger, drink and fries for about $1.50 that means the grocery store is getting their product for about $1. Doing that math, it costs 5 guys about $1 to make a burger. Sure, they have to pay rent, employees etc....but so do other restaurants, but lets give them the benefit of the doubt and say it costs them $2 for every combo meal. THEY ARE CHARGING YOU 1300% THAT! ......THAT'S NOT A TYPO. UN AMERICAN SCAMMERS. I've been eating 5 guys since you opened up off Columbia pike in Arlington and the other 5 guys by Skyline Mall in Northern Va. Not anymore.....Un-American price gougers, corporate greed. Not even a small soda on National Cheeseburger day! THIS is how much they appreciate their customers. Quit supporting these people.......they could care less about you. FIVE GUYS RIPS OFF THEIR CUSTOMERS AND THEY KNOW IT! 1300% UPCHARGE AND 2 BILLION EVERY YEAR THEY TAKE PROFITS YET BLAME IT ON "INFLATION" AND THEY HAVE TO CHARGE THAT MUCH....BS, THEY ARE TAKING ADVANTAGE OF PEOPLE. #SCAMARTISTS read more

The Potomac Yards location has consistently THE BEST customer service whether you order in-store or on-line. The staff seem to be going above and beyond to ensure safety during COVID. Personally, I appreciate ordering on-line and having them bring the order curbside. They couldn't be nicer and genuinely ask how you are doing. Oh, they also have the best milkshakes hands down! This location is definitely a safe bet! read more

This past summer, I went to Idaho Falls to tour the potato fields. You might think that sounds dull, but me, I love to travel and I love to talk with the people who grow my food. The whole tour, everyone was talking about the potatoes they supply to Five Guys. It's a big deal. I have never had Five Guys before today and I probably won't again. It wasn't that anything was wrong with the burger, per se, it just wasn't all that. Now granted, I ordered the Bacon Cheeseburger with lettuce, tomato, grilled mushrooms, and mayo. The only burger I've ever had that was greasier was a Butter Burger in Wisconsin (acquired taste). Three hours later it is sitting like a lump in my stomach. I also ordered a small cajun fries. Kudos for the portion size. There were a lot of meh fries in the bag. Soggy, floppy, over-seasoned mess. There is suppose to be something special about these fries? The cajun seasoning was cayenne pepper and a whole boat-load of salt. My husband's "regular" order of unseasoned fries were HUGE soggy, floppy, under-seasoned mess. He threw half of them away. Milk shakes! Who doesn't love milk shakes? I'm not sure what this was. A cold, soupy, flavored thing in a cup. Even Micky D's shakes have some heft to them. Service: I ordered online. It said 8 minutes - I arrived within 12. I walk up to the counter to have the server say, "You'll just have to wait a moment." OK, then. I could tell he was stressed and whatever the register was doing wasn't what he wanted. I waited until someone came from the back and began to help me pick up my order. The shop was busy and everything was in the process of being made. The line was certainly hopping. Overall, the experience was meh. read more

This was my first Five Guys experience, and it was so bad that I didn't give those delicious burgers another try until 2 years later. My second experience was in Old Town and that time the burger was juicy and succulent. Since then, I have revisited the Richmond Hwy location which I use to view as the seen of a crime, and I have to say that their burgers are no longer dry and bland. However, I can't put my finger on it, but there is just something a little off about this location. Perhaps it is the sketchy nature of some of the clientele or Rt 1's always oh, so ugly ambiance, but in any event, this is not my go to Five Guys, but one I can live with if the Five Guys craving gets too much for this carnivore. read more

I like to give reviews based on how good something is in it's category....I'm not going to rate Five Guys as a place like a specialty burger joint (such as brgr:shack), because well, it's a different quality and type of service! Having said that....Five Guys is really great for what it is, a *better* fast food burger...and I had a good experience here at this location. A tasty, fast, fresh burger and good fries. A side note: I was totally satiated with the "little bacon cheeseburger" and fries....didn't need the regular size...so that might be worth a try if you don't have a super-sized appetite! Next time I'm definitely getting the jalapeno peppers on it. read more

OK so chains should all be the same, so I don't bother writing reviews for chains unless a specific location is far and away better or worse than the norm. I love me some Five Guys. I love watching the burgers be made and I love how much more fresh it is than pretty much any other fast food joint. This one is a wreck. Service is beyond slow, my order was incorrect, and I was told I couldn't get extra pickles, even though every other single Five Guys loads my little cheeseburger with tons of pickles. If you are in Alexandria and want a bangin' burger, I would recommend going to the Five Guys on Quander Road (at the corner of Quander and Richmond Highway) http://www.yelp.com/biz/five-guys-alexandria-2 read more

You cant really mess up Five Guys. The food is delicious. The cajun fries are very yummy. They always give you big portions even when you order a small size. But thats why I got them to share with my brother considering everything is a la carte. The prices are a bit high foe fast food. I anticipated that because everything is made to order and not frozen. I like that and that is why I will keep coming back. read more

My husband and I had to give this Five Guys a try...I mean, all we kept hearing was all the hype about them having the Best Burgers on the East Coast! Yeah, lets leave it at that. Best burger joint in the East Coast. You damn right not claim the entire US. Because I still think In-N-Out owns. Hell, I still object because I highly disagree with all the awards. My husband and I are both Cali natives. We grew up eating In-N-Out. Its very hard to sway us over to this Five Guys thing and quite frankly? I'll be straight up with you with this review. PROS: -Unlimited peanuts while you wait. -Unlimited toppings, and a wide variety I might add. -GREAT FRIES. -Big burgers. Yes, big patty, and big buns. CONS: -Super pricey. I agree 100% with Sean W. When you're paying $4 something for a one patty burger, let alone at a FAST FOOD JOINT, it better be out-of-this-world. -Buns get soggy real fast -They get messy very fast. -raw jalapenos? Really? -No ranch here! That's what would complete those great fries.. -Meat is pretty tasteless Bottom line, I see nothing special about this place except the fries. I freaking LOVE them fries. They've got to be eaten fast though, because once you see how soggy they get and how much they'll drench the paper bag until they fall through making a hole, you'll lose your appetite. The burgers taste like normal burgers you make at a home bbq. The type of burgers you get when you're at a bbq party, where mass production is more important than quality. All this hype disappoints me. Its not just this one location either. Its all of them we've tried, and we've tried plenty of locations. If it weren't for your fries, Five Guys, I wouldn't step in there again. I know its hard to win the heart of In-N-Out lovers. read more