Juan is a terrific guy, and quite knowledgable. Our transaction was very good. A good shop.read more

Came in on a Friday to get a ring sized for my daughter that another jeweler said they could not…read moredo. Juan (who is great) explained why the other jeweler couldn't or wouldn't do the sizing. They were able to size the ring and it looks great. We also sold some gold and it was a fast, easy transaction. Great customer service. A real pleasure to do business here. We'll certainly be back!

This family-owned store treats its customers like family too. Gracious help with repairs, and…read moreexpert in designing jewelry to your liking. Not to mention a variety of beautiful pieces on display to suit most budgets.

Giancarlo Designs is awesome, so friendly and creative. Beautiful pieces and I promise they never…read moredisappoint. Love them.

The best watch repair and jewelry cleaning in the gables…read more Great assortment of diamonds available. Truly deserves 5stars

I cannot say enough great things about Klein Jewelers!! Paul and Jesus are wonderful. I came in…read morewith an idea of what I wanted for my girlfriend that I could not find anywhere, Paul's solution was a custom designed piece. In less than a week before Christmas, Paul's team was able to design, and then build a 100% custom designed pendant and necklace. I was able to provide input at every step of the process, and they even took pictures at each step so that once I could show my girlfriend the evolution of her custom piece after giving it to her. I would recommend Klein Jewelers to anyone without reservation!

I went to this place twice and I loved this service, so effective with great prices and everything…read moreso nicely set up. Money who took care of us was extremely nice and patient as he explained all the details of the different things we tried in here. This place is located in the shopping center so parking is definitely not a problem here and the hours of operations are great.

Great service, selection and prices. I've purchased two gifts and had a repair done, great work!read more

How cute is this store? I've always been a Pandora girl but I might have to convert…read more.. Alex and ani is a jewelry store specializing in bracelets. Unlike pandora that is composed of charms Alex and ani focuses on their bracelets and you collect your memories by collecting bracelets. Cool right? Cool but expensive! I found about it after my aunt got me a bracelet when she went to Las Vegas. Fell in love and the rest is history. Came today to this store to grab a gift for my sons teacher. She loves Harry Potter and well so do I! They have a whole Harry Potter collection. SOLD! got her a bracelet. They average $40. Not bad it's very pretty. The woman at the counter was nice and helpful. Answered all my questions and put some tissue in the bag making it look nice. Will come back. Great place for a gift for a girl at any age! 6-100!!!

i have been downtown and to other local pinecrest jewelers and this couple, family run, is by far,…read morethe best! i have taken numerous items to be fixed or duplicated and the craftsmanship has been excellent. the watch repair gentleman is beyond superb. whether it is a new design, restoration, or finding something unique, they have it all. don't waste your time with other stores. they are the finest.

I have a VERY thin and dainty rose gold necklace my boyfriend gave me, while putting my hair up I…read morebroke the chain. My mom took it to one place by BJs that soldered it together using silver. Not only did it look awful, but it was clunky, would scratch my neck because it was not a smooth job, and was VERY noticeable. I brought it here and they needed to repair two areas. Each fix was $15 and is so well done! My only complaint is that it took a really long time (nearly a week) but the customer service was amazing. Update: holding strong! I loved the work they did on my necklace!

I received a Cartier Ballon Bleu as a gift for my BIG 50 and needed to have it resized. I first…read morewent to the International Mall, only to find that the Mayors location had permanently closed. I reached out to Lilia Machado, whom I've known for several years, and she let me know she was now at the Dadeland Mall store, so I made the trip there. From the moment I arrived, the service was exceptional. I was greeted warmly and offered water, champagne (technically prosecco), cappuccino, and even chocolate. Truly above and beyond hospitality. Lilia was incredibly attentive, as she has always been. She took the watch back three separate times to make sure the fit was exactly to my liking. Toward the end she had an upcoming appointment, so we wrapped things up a bit quickly, I'd say I'm 90% satisfied with the final fit, but 110% satisfied with Lilia and every staff member I interacted with. Mayors Dadeland delivers outstanding service, and Lilia is a gem.

I don't like writing negative reviews but here is one. I have taken my totally unreliable Tudor…read morewatch back several times to Mayors at Dadeland mall only to be told that watch was serviced & okay. The watch is not okay. I spoke to several employees with no real answer to my complaint. I have to add that Andres is the best person they have who takes the time to listen & respond. I have also had the unfortunate experience of dealing with Barbara, who is condescending and could less about my issue. In short go elsewhere to find a quality watch.

I've been going to South Miami Jewelers throughout many years. I've purchased a watch from them, a…read moregold chain and locket, and another locket. They've also repaired a few items. Their service is always impecable. Today I picked up a very valuable 22kt chain that needed a new closure. I was not surprised it was just as I wanted. On the other hand, last year I left a very valuable 22kt ring at another jeweler (on Ponce de Leon, north of Miracle Mile) and asked them to replace a lost pearl on it. I used them because I was doing business with an optician next door and it was convenient. The ring ended up being altered, having quite a bit of gold, I guess, shaved from it. When I noticed the ring was not as wide, of course they denied having done anything to it and I had no way to prove it. ...but I knew that ring like the back of my hand. Ive since found out some unscrupulous jewelers switch out diamonds, etc. I only wish I had taken my ring to South Miami Jewelers. The owners are honest professionals. I'm certain that's why they've been around so long. Btw, the 22kt jewelry I bought in beautiful Thailand.

I had a ring sized at South Miami Jewelers. It now fits perfectly . They also cleaned it so it…read morelooks like new ! Their shop is lovely and the service is top notch . I will be back!

Mario has always done a good job for me and I have used him for many years. Would gladly recommend…read morehim .

I greatly appreciate how quick and thorough fast fix jewelry and watch really was. My watch was…read moreready to go with the correct time in 20 minutes. The price was as expected. Highly recommend.

First of all, THANK YOU MAURAfor such a wonderful service…read more It was my first time in this place and it is so nice. Clean, organized, and with a jugué selection of gorgeous jewelry. Located inside the dadeland mall.

I'm never one to give reviews ... but this store deserves it. Truly, if I could give 0 stars I…read morewould. I went to the Dadeland Zales Store location in Miami Florida to do an inspection on my engagement ring. First, I was completely disregarded by one of their associates, Fina, she looked at me walk in the store, she was with another costumer so I politely stood around waiting for her to finish speaking to them. Another associate by the name of Maura came out from the back and walked past us once again ignoring that I was standing there waiting to be helped by someone. Shortly after, I approached Maura and told her I was there to have an inspection on my ring. She said no problem and took us over to the computer counter. Maura took all of my fiancé's information in order to pull up the protection and warranty on the ring. After struggling for a couple of minutes to find it, she proceeded to look up and print out the sales receipt of when he purchased the ring. She handed me the sales receipt and told me that the number I needed for give for next time was on it. I was very upset because she gave me the receipt with all the amounts that were paid that day, I didn't care how much he spent nor did I ask her to give me a copy of the receipt. It was a gift, an engagement ring ... she shouldn't have done that without asking. Then, she proceeded to ask me for my ring after giving it to her, she put it on her finger, I found this extremely unprofessional and disrespectful. She should not have put my ring on her finger. At no point was my ring inspected, or looked at to make sure everything was intact and there were no issues. She simply took it and put it in a bowl of blue solution they had in the front of the store. After 3-5 minutes she took it out, went over it once with a tooth brush and gave it back to me. Needless to say the ring does not look clean ... it is exactly the same. I called the Manager Luis, and told him my concerns and voiced how horrible the whole experience was. He apologized and said he would speak to his employees and get that sorted. I'm not sure of this is true however I hope they do something about those two associates so other people don't have the same experience.