I have no idea what this other customer said. But I love this bank. They have great people there…read more I never have an issue. I do think they are a bit antiquated with some of their processes. But so what. I feel at home with them. Great support. I am only talking about the Brunswick branch, because that is the only one I use.

My wife and I were approved for loan with conditions like most. We got are approval paperwork on…read moreMonday. Signed all the esign documents the next day, and paid the 500.00 dollar deposit. Conveniently on Friday they said they could not go further in the process due to issues on my credit report ( charged off account that was paid in full prior) which they saw and new about prior to my approval with conditions.So basicly they denied me with the same information they approved me with. I then called Sara who is a supervisor. She claims she can't refund our money due to I cannot prove the underwriters saw or new about that information on my credit report that they had prior to my conditional approval . She then informed me that my 500.00 deposit was already spent. Wow, spent my money immediately after my 4 day aporoval. Also, guess who has not returned my calls after I sent an email with the proof they required. You guessed it, Northeast Bank.

ATM WORKS 50% Of time. 5 people on the counter and 3 on the…read morephone, 1 on the window and one helps person. Very disappointing after years of 5 star service in SoPo & Falmouth.

GREAT local bank, with terrific service. We transferred all our personal and business accounts to…read moreBSI, after some miserable experiences with one of the "big" banks in the area. Friendly, personable staff that know us by name, and act proactively on our behalf. We had a fraud attempt on a business debit card, and were alerted within hours the same day. BSI's diligence saved us time and money, and they continue to do so on a daily basis. 'Nuff said. TIP: "Like" them on Facebook, and you could win $50 in their Neighbor to Neighbor promotion.

This bank is by far the best I have ever been to. They've been able to help me when everyone else…read morehas turned me down... literally. They are flexible and understanding and has always worked with me with my payments and anything else I may need. My account was compromised a couple months ago at like 6:30 in the morning and their fraud detection stopped an unknown withdrawal saving me $110. Everyone has always been very nice when I have gone in, called or emailed. I switched banks to them last year from my other. I would recommend them to anyone.

Employees are very rude. tried to get change for a fifty awhile back, they wouldn't give me change…read morebecause I was not a member. They were quite rude when they addressed me. Then this week my fiance went to cash a check that was written from their bank. Employees were very rude again. Said they had to call the person who wrote the check and then charge 10 dollars to cash it. the place is a joke!

I am impressed by the friendly, professional staff. They were very welcoming to us as new customers…read moreand continue to make us feel welcome every time we stop by.

I have been a member of this institution for a few years and would highly recommend to people for…read moretheir customer service, up until now. I had a very bad experience with the bank and feel is should be shared to save others from having the same experience. I had a check that I deposited into my checking account that was larger then normal as well as drawn from out of state. My name was printed incorrectly on this check as well. (Three red flags) I asked the teller how long it would take to clear and was told 2-5 business days. I was happy to wait. The teller needed authorization to deposit and upon returning informed me that the manager had approved to go in as cash! Highly unusual for this but when a manager signs a check they are taking responsibility for what happens to the check (standard banking procedure). Hm they must be familiar with this company. I go about my business and two days later the check is returned as a fake. I am in shock and go to the branch to talk with the head manager for help! She takes me into her office and offers to help me call the number on one of the cards I had with me. I too call and when I am done am told that I am out the money and that I should report to the scam to the police. They tell me that my issue is with the bank, they should not have released those funds until it cleared. I return to the bank and am told to call the collection department which I do and am told that I should not have presented a fake check to them. How was I supposed to know this, that is why we bring to the professionals to tell us if it's good or not. They put in my account as cash with out making sure I had the funds to cover (common bank practice) which I do not and am now told my accounts are frozen until I pay off this debt I owe them!! I am offered a loan after 60 days?! I have a payment coming out automatically tomorrow and do not have the money to cover this! I am told I never should have presented the check and that he's seem my letter! Wait what? My letter? Apparently while "helping" me the manager decided to take a letter I had gotten with the check I deposited, and copied it to send out to others in the bank!!! She did not ask me to copy or if she may share it with any one! I have attempted to work with the bank for the last month and am told that because I did not bring any suspicions I had to the manager I am at fault! I am out the money because they did me a "favor". I DID NOT ASK FOR THIS! I didn't ask for the money to be put in right away, I didn't ask for all of my money to be taken, nor did I ask to be traumatized by the events and actions of the staff of this bank. The bank also did not address the head managers actions of stealing my personal letter and sharing it bank wide. Apparently, V over at corporate thinks this is OK. So, before you go to the Northgate Town and Country CU be aware of the manager who gambles with your accounts by signing a check that might be good or not, but puts your accounts on the line for her bet. Then watch out for the head manager who steals and does as she pleases with your personal belongings.

I've banked at the Congress Street location for more than twenty years. I started with them when…read morethey were Maine Bank & Trust. All the employees are very friendly. I generally use ebanking (which I love!), but I do also sometimes go into the branch or use the drive up. On two occasions this past year, I have been waiting at the drive up while other customers finish lengthy transactions. By the time it was my turn, the drive up was scheduled to close. Each time, the employee has handled my transaction despite the hour, and has done so with graceful courtesy.

In 2015 there was an unexpected death in our family. Some of the bank accounts were at Key Bank's…read moreNorthgate Plaza office. Heather Verrill and Tara Johnson of that office were a huge help to our family after the death. They honestly and sensitively guided us as we grappled with bank issues arising out of the death. We are very grateful for their assistance.

I have been with Tim Keene at Ameririse [ 2 Portland Sq, Portland ME. ] as my financial advisor…read morefor ocver 10 years. He is personable and very astute in assessing my monetary needs as I approached retirement. Easy to work with and a great communicator. I sincerely recommend him without hesitation

I love H&R Block. They may be a little pricier than some other places, but they make things so easy…read moreevery year when we file our taxes. I'm more than willing to pay extra for convenience and excellent customer service! Our tax advisor is Barry Langer and he is the man. Such a sweet guy with such a great sense of humor. He's been with H&R Block for over 20 years, so he definitely knows his stuff. I highly recommend them, go see Barry!!