I have been getting 2 cars serviced regularly at VIP for 5 years and I have been pleased with their…read moreservice. My overall trust in them has been reinforced several times; that, along with fair prices, is a key reason for my loyalty. Just today they replaced 4 tires for me and the price was below the estimate I had seen on Consumer Reports. Most of the people I've encountered there are personable and willing to take the time to explain things.

Went in suspecting my brakes were bad. They told me the driveshaft broke and the whole back end…read morecould fall off. They had me tow it to a location 30 miles away, only for that mechanic to tell me it was in fact my brakes causing the noise. I requested the unnecessary tow be removed from the VIP bill. Manager refused, said her boss won't approve it, then got increasingly defensive. Received a call from her boss and he agreed, without argument, to reimburse me. So glad the Topsham mechanic wasn't available to work on my car at the time, or he would have torn it apart for no reason. AVOID THIS LOCATION.

Don Foshays was super helpful! They were honest about the possible issue and did not charge me for…read moremy precautionary visit. Super nice guys. Shoutout to Mike and Andrew for their help!

Great service and amazing warranty…read more I had a small leak in my truck tire and needed a rotation. Called and was able to be seen the same day. The staff was friendly and fast. The entire appointment was exactly 59 minutes. Not only that, when it came time to pay what should have been about $60, I was told it was all covered by the warranty on my Cooper Tires. They knew they would do it for free and still treated me just as good as a paying customer. In this day and age, that's something really worth noting. As a result, I will be using them regularly from now on. Their prices are reasonable, the work good and the staff is very good. This is the type of place I'd send my mother to for her car service. We'll Done!

Back in February of last year, my Subaru busted a head gasket. I was able to limp to VIP in…read moreBrunswick, scared and curious as to what was going on with my car. A busted head gasket really is a death wish for Subaru's, Matt the manager called me and let me know how much it was going to cost. I told them to go ahead and do the work, and they started. I spent around $5,000 for them to fix my car. Half way through the fixing process I got a call from one of the workers at VIP saying he needed to put a new "engine block" in my car, and that VIP didn't have those, but he had one on him, and that he would sell that to me for $600. Not knowing what to do, I went ahead and bought the engine block. My car was finally finished, and when I left my low oil light came on, wasn't sure what was going on so I called VIP, and went there for them to take a look. They told me there was no oil leaking. I got home, and to my dismay, there was no oil leaking, BECAUSE THERE WAS NO OIL IN THE CAR. I went back to them, and they lifted my car and told me the technician who sold me this "engine block" didn't remove the old filter, and there was a pin hole in it, letting the oil leak out like a faucet. When they fixed it, they told me I could have died. That experience scared me, but I still put my faith in VIP when I had some steering stuff going on, I went there and spoke with Matt, who told me that I needed new steering pump, and I asked him if I could wait until I actually have money to do that, and he said "you'll be stranded on the side of the road somewhere if you wait." So, I waited, and that was 2 years ago. My steering is fine. VIP has made me scared for my life, no business should do that. I also found out that they NEVER PUT MY AC BACK TOGETHER. So, I have no AC anymore, because of their ignorance. I've called the branch in Topsham about 6 times in the last 3 months, asking them if they've gotten the part in, just to be told that they would call me back, and they never call back! Not once! I will never step foot in this place again, and other people shouldn't either. To top it off, when I went to the Topsham branch and told them about the events that took place in the Brunswick one, one of the technicians said my case was a "famous" case, one of the most messed up projects that they've ever had. I've tried to get ahold of the owner, I have just left messages and never hot a return call. EDIT: 03/29/21 VIP in Topsham is awesome, they took care of me and helped me get my AC back, they really stepped up to the plate. Call Topsham VIP for anything!!

Nice folks, but every single time they put my wheels on they use an impact wrench to tighten the…read morelug bolts, and they are nearly impossible to get off. This last time I had to use a 5 foot pipe on a half-inch breaker bar to loosen them--heaven help me if I had to change a tire on the highway. Impact wrenches are for removal, but should never be used for tightening. They really should be torquing them to the proper specs and no more.

I bought tires for my Mini Cooper S for more than ten years, and service and support have always…read morebeen great. Now I have an all-electric BMW 2021 i3S and can only use special Bridgestone tires that have to be special-ordered as they are only used on the 2014 to 2021 i3 series. The only gotcha is one right across all auto service today, and that is the labor shortage for qualified mechanics, so you need to book ahead, and this is most important at the times of the year when you need to swap back and forth to your winter snow tires.

Prompt, courteous, and friendly. Great attitude and customer service!…read moreThey noted an issue that I need to take care of, and pointed it out to me. They handled my oil change promptly and even gave me a bottle of water while I was waiting.

Foshay's has become my go-to mechanic. They are always extremely courteous, and I have never felt…read morelike I was being upcharged or taken advantage of. In fact, multiple times a technician has specifically added discounts to ease the burden or done small services free-of-charge. They are efficient and knowledgeable. It helps that they are convenient to my home, currently! 100% I recommend Don Foshays.

Everything went well at Foshay's Tire. I have an ongoing problem and all the employees treat me as…read morethough it was the first time they'd seen the issue.

Battery service. The fact that they will come to you when you have a dead battery is great. Maybe…read moreyou don't have the ability to jump it or in my case, maybe it doesn't seem to be taking a charge. The bad: it seems that many of their batteries are junk and they make you jump through hoops to replace the crappy battery they give you. I had mine for less than 6 months before bringing my car in for an inspection. The garage checked my battery and found that it was basically trash and even gave me the readout from their tester saying as much. Called AAA for a replacement and while the girl on the phone was nice, she was being very cagey about replacing the battery. After asking her directly a couple times about whether they would replace it, she said very unsurely, "uh, the driver should be able to do that for you". I asked her if the drivers had the power to make that call and she said they could "or would figure something out", which also didn't really make much sense. Driver gets there, gets the car charged up and says that he can't do a diagnostic test on the battery because it's currently too low a charge. While that may be true, if you are calling AAA because your car is dead again, because the battery they provided is shit, guess what... your car is always going to be too dead to read. I showed him the diagnostic test from my garage and he says it has to be from a "AAA approved garage". Google their battery service and you'll find a lot of people that feel equally scammed by this process. If you get a good battery from them, then you're probably all set and they came to you, solving you the hassle of getting jumped and going to get a new battery. If you get a junk AAA battery, which seems to often be the case, it might start convenient but will then be anything but. As for me, while I still have AAA and their crappy battery, I'm going to jump it again, bring it to somewhere with decent batteries, shell out for a whole new one that will hopefully last for more than 6 months. For a company that used to claim to bend over backwards for their members, their battery service can turn into a major hassle and waste of money.

They are not responsive to a customer. No return calls. Horrible and unprofessional. Don't waste…read moreyour time. I've been a AAA member for most of my life with many automobiles. The so called agent not worthy of his job is James Edward's. Maybe his boss should review his LACKING performance! My name is Bob Spenlinhauer and my email is: bobjspen@aol.com for verification. Thanks

very good company they stand behind their product and care about their customers. they are very…read morehelpful, free tire rotations and no issues with my tire purchase on my truck.

I don't love many tire shops, but I do love this one! I got a new set of tires plus installation,…read morebalancing, alignment, etc. This is my third time to visit Don Foshay's in Hallowell, and everything always goes great! This time was no exception. I got just the tires I wanted at an excellent price, and the ride is quiet with perfect handling.

Don Foshays in Camden was a great export me. They put my spare tire on in just a few minutes,…read moreordered a new tire that came in the next day and had it balanced, aligned and me on my way in less than 30 minutes.

Had my car for 2+ weeks then suddenly realized that they couldn't do the work. Idiots also…read moreaccidentally drained the transmission fluid instead of engine oil in my dads car, then proceeded to overfill the engine (because the oil wasn't actually drained), requiring it to be towed to a dealership to have the transmission fluid filled, but the overfilled engine shredded itself and the car was totaled. He won't post this because he feels bad, but 0/10 horrible service would not recommend.

I was a walk-in for a tire repair and they got me right in. Comfortable waiting room while the work…read morewas being done, and friendly knowledgeable staff.

My first time at Foshay's for an alignment my usual tire place couldn't perform as they had staff…read moreout sick. My usual tire place recommended Foshay's...how's THAT for a gold star? Foshay's got me in the same day, within just a few hours even! The waiting area was immaculate with free cold drinks. Staff was friendly, prompt, and explained to me ahead of time the cost and exactly what would be done. I was very pleased with the facility and the service. Highly recommend!