Last Sunday, August 23, I went to the JCPenney store at Melbourne Square Mall and found some very…read morecomfortable women's underwear on a Buy 2, Get 2 Free promotion. Unfortunately, I didn't have enough time to buy them that day. The following day, Monday, August 24, I happened to be at Merritt Island Square Mall, so I stopped by the JCPenney store there to see if they carried the same underwear. To my surprise, the exact same underwear had gone up in price in just one day--from $14 for two pairs to $10 per pair! I mentioned this to a JCPenney associate, Jacob, and he told me about a store policy that allowed me to receive $10 off if I provided my name and phone number. Thanks to him, the three pairs I purchased ended up costing about the same as the price I would have paid on Sunday. I really appreciate Jacob for taking the time to let me know about this option. He was also incredibly friendly and had a great sense of humor, which made the whole experience even more enjoyable. Thank you, Jacob, for your excellent customer service, and thank you, JCPenney, for having such a wonderful employee!

This store needs a lesson on customer service!!!…read more Especially in the clothing department, I was purchasing a dress that was marked on Clarence with a significant discount and it was perfect the event I had. I brought to the count to be purchased along with a very expensive watch we were buying. The lady had trouble with the system brining up Clarence price so she called someone over, I heard the name "amber" but I'm sure on her name. I explained I didn't switch the tags and it was on the huge sales rack along with other dresses and it was the only one in the store. She proceeded to be rude make to me and state "I know what you're saying and you can't have it". Then proceeded to put it back on the clothing rack a few minutes later with the sales tag still on. She was not polite at all and had a very rude attitude. If she simply would have said I'm sorry but I can't not sale it for XYZ reason then there would have been no issue.

Great discounts on major brand items. I shop here regularly because the inventory changes every…read moreweek. Fabulous place to save money.

We looked online ahead of time to see if they had what we needed in stock. When we got to the…read morestore, the furniture manager Ray was an incredibly nice guy. He helped us with our furniture with no hesitation. This was top quality service. I just can't believe how reasonably priced their products are.

I went in today and was honestly just browsing. I'm one of those that can't put an outfit together…read moreso I've learned to take the salespersons advice from time to time. I was greeted by Kayla who was very nice but you could tell that she was very new. She wasn't pushy at all, told me about their sales and then continued to help some friends that had come in. I ended up asking Sara (come to find out later, she's the store manage) about a shirt in a different size and then she pointed me in a new direction when my size wasn't available. Loved her suggestion but after trying it on, it wasn't for me. Then she switched it up again and that's when i tried on a bunch of stuff that honestly, i would have never grabbed. I loved almost everything. I left with a bag full of stuff, a special order and a great price! I feel like I even left with a new friend! She was so incredibly friendly but still professional, she made me feel comfortable and took very good care of me. I'm also writing this review so I can remember her name and ask for her next time i go in. I hope she sticks around!! Buckle is very lucky to have such a great person leading their store. After working in Hospitality for 15 years, employees like that are hard time find. *my only negative vibe was when the talked clearly and cheered loudly on the floor about sales goals. I completely understand that they are all in sales and I'm sure they have daily goals but i didn't think it was professional to announce so publicly while on the floor.

I just shopped here for the first time and was really impressed with the staff and selection. Eva…read moreand Ryan helped me out by starting a fitting room for me so I didn't have to walk around with 10 things slung over my arm. Ryan showed me the jeans that were on sale and Eva went out of her way to pick out a couple shirts she thought I might like based on what I had grabbed before going into the fitting room. I left with 4 gorgeous and unique looking shirts that I'm very happy with. The only reason I'm not giving 5 stars is because it is very expensive, at least for me. As for the people commenting about the sales associates being pushy....that is their job. Retail workers often have daily sales goals to meet and are told to actively engage with customers and SELL SELL SELL additional products. I have worked retail before and I know what happens when you "don't make your numbers" for the day. It isn't that hard to say "no thank you" a few times while you shop. Just some food for thought

I come here pretty often for those timeless wardrobe pieces and to take advantage of their discount…read moreprices. It's perfect when you're looking or needing a professional business outfit or if you just want a chic look without being "too sexy" in the office. I like this location because it's really close to home and it's not too crowded compared to the outlet mall. I always buy something here whenever I come in. Even if I don't wear it right away, I'll always have something to wear for my business trips. My most recent trip here. I came with the Mister. He bought a suit for my cousins upcoming wedding and of course we ended up leaving with a few more other items as well. I love that this store offers rewards program. Every dollar you spend equals points to go towards future purchase. They usually have 40% off the entire store and don't forget about the clearance section. Everything there is 50-60% off. And if you're military... you also get an additional discount as well! So... happy shopping !!!!!

This particular Banana Republic Factory Store is located in the Waterford Lakes Town Centre in East…read moreOrlando. It is conveniently located on Alafaya Trail and offers this popular brand and saves you a trip to the outlets. I stopped in today and despite living on the eastern part of Orlando for over twenty years and only a few miles from Waterford Lakes Town Centre, I think that this might be the first time that I have ever actually been in this store. Well, for starters, I thought that it would be bigger. However, there were still some cool items here and the service was beyond helpful. I really have to give kudos to the whole staff for being so attentive and helpful to not only myself, but all of the customers. I managed to get a bit of holiday shopping done today and as an extra bonus, thet were having a sale where the whole store was fifty percent off. All in all, I woukd definitely recommend here. I give it five stars mainly because of the great service.

The Teenage Goth Girl inside me wanted to love this store, but it was just a little too small and…read moredidn't have the same amount of dark merch that other stores had. It's in a smaller "Mall" and all of the stores here seemed like mini versions of their bigger mall counterparts. If you need skull shirts, Funko Pops, body jewelry, fishnets or any other things for yourself or that freak in your life, then this may be the only place within 20 miles to get that stuff. The staff was awesome though which was a nice touch. I always stop at Hot Topic when I'm in a mall and I'm always happy with the friendliness of the staff at all of them.

Went here with my girlfriend to get some happy fun time mall shopping done. They actually have some…read morereally cool baiting suits for girls. The employee at the desk was very nice, and helped us with everything we needed in a very professional way. I would recommend this store.

My son is growing like a weed, and I've recently had some pretty good luck finding him some cute…read moreoutfits and clothing staples from this Carter's location in Waterford Lakes. They have decent sales and discount offers on the regular. I like to buy socks, tees, and pajama onsies here. We've also found some of his best winter jackets at Carter's. This location has easy parking and there seems to be more space in the store to navigate with a stroller. It's definitely not as overcrowded as some other Carter's stores I've been in. They also always have cute holiday themed outfits and accessories for every occasion. Options for boys are much more limited anywhere you shop, but I appreciate the selections here.

I absolutely love coming to this particular Carter's store. It's also a bonus that it's the closest…read moreone to my house. Carter's, in general, offers awesome doorbuster deals starting as low as $5 and their clearance section is to die for. I especially love the times that the clearance items have an additional 40% off the already discounted price. My 8 month old daughter is growing so fast and getting her bigger clothes is becoming more regular these days. As soon as you walk through the door you're greeted and while you're walking through the store there's always someone asking if you need help finding anything and offering bags for your items. It's a small, but fully stocked location that is well maintained, clean and very organized. Overall, customer service here is always great which is why this is my favorite baby clothing store.