RICHMOND ROAD LOCATION:
One positive thing, the equipment is nice, modern and repaired/maintained on a regular basis. BUT please don't waste your time or be fooled by the low rates. There are better gyms out there with the same monthly prices. There are advantages to a franchise like Fitness19, if you travel a lot, you have free membership to any location, unlike the YMCA which does not honor memberships in other areas. But my experience with the location on Richmond road was not positive and trust me , I tried to like this place. But it's always crowded and by crowded I mean, you can't get a rhythm of working out because the machines and free weights are always occupied by someone. Yes, you can find down times, but just give it 30 minutes and you will be surrounded by crowds of others that aren't very considerate or conscious of your presence. And yes, I can handle crowds and short waits, if the person(s) are considerate and respectful but good luck with this location. So many different types of members, ranging from beginners trying to become healthy to more serious and long time exercise people. And when you get that dynamic, it creates a sorta cluster ***k.
But here's the real kicker and the reason that pushed me over the limits with this place...the staff. They are rude, not attentive and the 'manager', a d****e that really needs an attitude adjustment, along with a reality check that he is not 19 and needs to turn his baseball cap around, if not take it off and grow up. He's rude, cocky and pathetic. H'es pushing 50 and acts like he's a teenager. I don't know who hired him or what ***k he plays with in order to keep his job but he is an embarrassment and disgrace to the franchise and the human race in general. He has no sense of politeness and customer service. Not mention, he's very sexiest and rude to any male customer that he isn't scared of, as though there is a reason to be that way to anyone , anytime. But he needs to grow some hair on his head, act professional and then find another job, in a warehouse, because he doesn't know hos to treat others. DON'T join this gym, other than the simple reason this guy works here. read more