I paid $100 for Fitch to go over my car and let me know what I needed. All Fitch did was give me estimates for the 3 problems I told them I knew I had. I needed to know what else was wrong. I went somewhere else the next day. Fitch didn't notice I needed a rear wheel bearing. Fitch didn't notice I needed a new battery. Fitch told me I needed 2 control arms. What I actually needed and has since been done elsewhere, was 1 control arm and 1 lower ball joint. The other place I went to didn't charge anything to go over the car. They also had better prices and gave me a Military Discount on top of the lower price. Fitch gave no discount. As far as I am concerned, Fitch screwed me and OWES ME MY $100 BACK.... I wouldn't get my car repaired at Fitch if it was free. I heard they used to be good until the kids took it over. In Tiffin, Ohio Courtesy Auto is the best place to go. I have done a lot of research and had them repair my car instead and THEY ARE AWESOME.. read more