I went to Discount Online Fitness uncertain whether or not I would be purchasing anything, however,…read moreJohn helped me find the perfect fit for my personal gym space at home. He got me a TKO half rack at an excellent price that was more than affordable for me. Not only was the price fantastic but the service was great as well. Even when I went to pick up the piece other employees offered their tools to help take the rack apart and fit it into my vehicle. On top of this, an employee offered me something to drink while I was working on the rack. I highly recommend Discount Online Fitness to anyone looking for high-quality equipment on a budget.

Untrustworthy business!!! I purchased an Octane Fitness ZR8000 from them back in December as a gift…read morefor my girlfriend. After getting it home I noticed many problems with it including wore out shocks, missing screws, on/off switch missing, leaky battery, etc. When I contacted them about the issues they claimed it was my fault. Then after explaining to them that even if I caused damage in transporting it(which I didn't), I couldn't have caused all the issues just from moving it. They finally agreed to purchase the replacement parts and send them to me. They sent me one part and it was the wrong part for a different model. Then I did their job for them and sent them the exact manufacturer part numbers to make sure and get the correct parts. It is 5 months later and still no parts. They claimed the parts were on backorder, I contacted the manufacture and asked if this was true. They said all parts were in stock and shipped in 1-4 weeks. Do NOT purchase anything from them without thoroughly checking through it on site.

Starting off with, this location is permanently closed and is now a hot tub seller…read more But I bought a treadmill there in 2021 and bought a 5-year warranty. The phone number they gave me to FitCorp is no longer in service. Wondering if anyone out there has also purchased a service warranty from this now-defunct company and knows how I can get in touch with the service provider, if they even still exist?

No stars! RIPOFF!! They bought our used treadmill (which we originally bought from them new…read moreseveral years ago) and an elliptical in December. When they picked it up the delivery guy said he didn't have a check but they would mail us one. Several weeks later, after several unreturned calls, find out they had gone out of business, then in bankruptcy. Any outlet location we go to or call, doors are locked and calls go to voicemail. They were supposedly bought by Johnson Equipment. Went by there today and the location has a for lease sign and there's nothing but a desk inside. I guess you only need a desk and phone to steal. See attached photos.

I've been hunting a quality recumbent exercise bike for sometime now. For my birthday my sweet…read morehusband did some research and found Johnson Fitness in Plano and off we went. On entry to the store we were met by the store manager, Robert Morgan. We enjoyed everything about this guy... He was so fun to talk to and so interesting while he helped us find the best solution in a recumbent bike for me. We picked the Hoist Lemond Trainer. I LOVE IT! We scheduled delivery in just a few days. Tim, our brilliant delivery technician ( gentle giant ),arrived on time and got us all set up in no time! I got my first session in that same day! Again, I LOVE IT! Only one tiny hiccup I couldn't figure out why the heart rate wasn't coming on. I called Robert, our store manager, he took time out of his Saturday to swing by to show us where the wire in back of seat had simply unplugged. We were so grateful for Robert and Tim for their help and the integrity of their work. Highly recommend and will do business with them again.

From the owner: home fitness, treadmills, ellipticals, rowers, home gyms, massageread more

Okay -- I don't buy anything (yet) but they have EVERYTHING and the guy who was running the store…read morewhen I showed up (after they had closed) was perhaps one of the nicest guys I've met. Good lord. What a pleasant informed and helpful guy (Brian Smith). If I buy something it would be mostly due to that guy! Give them a try.

Friendly and knowledgeable sales personal! Beautiful store with many different options .read more

TRUE screwed up and wound up shipping two treadmills to me from two different distributors. They…read morewent ostrich on me and while acknowledging their error did nothing to remedy it. Busybody took care of the error by buying the extra treadmill and reselling it themselves. Thumbs down on True and their field manager for going full ostrich after their admitted mistake. Thumbs up for Busybody for correcting the problem.

I purchased a $4,000.00 tread mill and called to get status on Tuesday of last week. Jarod 'the…read moremanager' never called me back. Now, it's Saturday and I called and he still can't give me a status and was very rude. These people need a stern lesson in customer service. As the previous review said...Once the have your money, your on your own.

I bought a machine from Craig. He was wonderful to deal with; very kind, knowledgeable, and…read moreresponsive. We picked up our machine and were accidentally given one box to one model and one box to another model. Craig really went above and beyond to make it right by having the correct piece delivered to my home and professionally assembled by one of his employees (who was also very nice and pleasant). I've had the machine for over a month now and it's working great with no issues. Definitely recommend this company!

I got great customer service by Eric and great work done on my two ellipticals. One was a new Life…read moreFitness elliptical and one was a old model life fitness elliptical. I am very pleased at the way they work now! I got the work done by Daniel and he knows how to find the problem in your machine. He also knows how to fix your problem on your machine.

Diamond Fitness installed my home sauna several years ago. I recently had a difficult to diagnose…read moreissue with it that was super frustrating. The owner Pat Sparks was persistent in helping find the problem, coming by my home on his own time to figure it out and get me up and running. Thanks Pat!

As a custom home builder, we have used Diamond Fitness to provide & install saunas in our $1…read moremillion + homes. They are great to work with throughout the entire build...Pat is the greatest!! We have had zero warranty calls from customers, but if we do there is no doubt they will fix it.

Do not extend Terms for this facility, the owner Joe does not honors his debt to his vendors.read more

Some of the nicest people you'll ever come across! A huge selection of equipment to choose from!…read more Check them out!