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    Fitness World

    2.0 (4 reviews)
    Open 2:00 pm - 5:30 PM

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    8 years ago

    Do not extend Terms for this facility, the owner Joe does not honors his debt to his vendors.

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    8 years ago

    Some of the nicest people you'll ever come across! A huge selection of equipment to choose from! Check them out!

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    7 years ago

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    8 years ago

    Do not do business with this company. The owner does not honor his debts to his vendors.

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    Academy Sports + Outdoors - Another front view of Academy.

    Academy Sports + Outdoors

    2.3(24 reviews)
    12.2 mi

    I bought a bike for my son's birthday online for in-store pick up. It said it would be ready…read morewithin an hour so we went to pick up the bike at this location. Here we met Serenity, who was rude, unhelpful and unempathetic. First I asked if someone can help me to put the bike into my car. She said no because it was not a curbside pick up. I told her I'm a woman with a child, I need help with putting the bike to the car. She said let her ask someone. This would be the very first store who would not help a customer upload a large item! She later reluctantly said someone may help me upload but they are not required. When I showed her my order number on my phone and she said, "Can you read the number to me?" Then she told me because I just placed the order, the bike was not assembled. I asked why the website said it would be ready within an hour. She said she didn't know. So I said to her I would be back tomorrow to pick up the bike. She said our bike won't be ready until Wednesday (today is Friday, so it turned from a "Ready within an hour" to 5 days in store pick up.) Finally I told her to cancel my order as my son and myself were just disappointed from this experience. She said you can do that yourself online. This is the worst customer service representative I have ever met!

    One of the worst retail experiences I've ever had…read more I came into this Academy location to return a pair of boots I had purchased and worn once on a job site during my internship. I had the original receipt, and I was still within the 60-day return window. The boots caused serious discomfort -- cold sores on my feet -- and I explained that they had performance issues. At first, customer service said they couldn't take them back because they "looked worn." So I left. But after reviewing Academy's return policy (which allows for returns due to discomfort or poor performance), I came back to explain. The customer service advisor was polite and told me they just needed manager approval. That's when Karla Flores, a manager, came out and completely dismissed me. She didn't say hello, didn't listen, and immediately claimed the boots were "worn several times" and that she wouldn't accept the return. I tried to explain the performance issues and that I had only worn them once, but she kept raising her voice, rolling her eyes, and even called me a liar in front of other employees and customers. Another employee, Faith, was brought over to support her judgment, even though there was only some dust on the soles. When I calmly showed them the return policy and explained my situation again, I was completely dismissed. The way Karla spoke to me was rude, demeaning, and completely unprofessional -- especially for someone in a leadership role. Eventually, another manager named Trey stepped in and handled the return professionally and with respect. He listened to me, treated me like a person, and processed the return without any issue. I'm grateful for him -- but the experience with Karla was unacceptable. No customer deserves to be spoken to like that, regardless of the situation. I hope this store seriously reconsiders who they place in leadership roles.

    Photos
    Academy Sports + Outdoors - Nice selection of Adidas wear.

    Nice selection of Adidas wear.

    Academy Sports + Outdoors - The box when I opened it

    The box when I opened it

    Academy Sports + Outdoors

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    Fitness World - fitnessequipment - Updated May 2026

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