Stafford location closed with no notice today, and this is managed by Keone Pierce and his co-owner Tom. Keone also is a partner at the Fredericksburg location, Mechanicsville; he and Tom recently opened a brand new location in Louisa, VA.
The owners, Keone Pierce and Tom didn't care about the Stafford facility. For weeks we had a broken toilet, the carpets never were cleaned, new inexperienced trainers were added to fill scheduling gaps, and many classes were cancelled last minute with no reason or for some other event that he'd rent this nasty place to.
Why did I still go, you ask? The members and the experienced trainers who cared showed up with great energy and we motivated one another. But tonight, we all received an email stating that our facility is closed immediately. No notice, no reason, no mention of a refund, nothing.
Someone even drove by the place and saw carpets being pulled up from the facility - an hour after the last workout was done that day. Trainers weren't even notified until five min prior of sending that email to members. Keone Pierce and his co-partner Tom definitely had their plan and waited for the last minute to pull this stunt.
The Fredericksburg and Mechanicsville locations have much better facilities with other partners who may actually care and run an effective business (so they say - never seen myself).
But with my experience at Stafford, I post this review to caution you when you sign up. If Keone Pierce's name is involved, he only cares about getting your money and not you as a person. He is unprofessional. This is coming from someone who supported him and his business fully, and worked out alongside members who also supported him for years - and we're dropped just like that yesterday evening via email.
I'm grateful for one thing. It put me in contact with some awesome people and we'll be moving our fitness journey forward elsewhere. read more