Small but excellent quality running store. Extremely knowledgeable and attentive staff. I had…read morepacked my running shoes in the wrong luggage and after a week of no running I broke down to find a new pair. I have tricky feet and up until going to Runners World I'd gone with only one model of shoe (which aren't sold in the UK). At runners world they found a brand and model which works for me. It's a small but telling detail. In trying on my shoes, I ended up trying on the display pair. I was surprised when I got home that the staff member had switched out the display pair that I had tested in the store for a never worn pair that had been in the back. Though i would have been fine to take home the display pair, I definitely appreciated the thoughtfulness and gesture.

Brillant independant shop for running shoes and gear. Very…read morehelpful staff. good prices and service. Used to be in Rayners lane for years and moved to bigger shop. You can try shoes on treadmill and advice on shoe type there and then.

Extremely poor customer service. Abrasive sales representative. Went shopping for football boots…read moreand did not have a good experience. Will be taking my business elsewhere next time.

I've used eurosport many a time and they are great for all sporting needs. Less than 100 meters…read morefrom Swiss Cottage tube making it easily accessible and great customer service always asking if you need any help. Good range of products for beginners to pros. Would definitely recommend.

I was always go here to buy more sports goods as they have a very good selection of football and…read morecricket merchandise. The staff are friendly, knowledgeable and very helpful. It's good to see an independent sports shop doing well. Highly recommended.

Writing from the store. Staff is rude and acts unwilling to answer basic questions. Clearly acts in…read morea racist and entitled way. Sick experience in today's day and age.

Let me start by saying, this shop is really big, has a LOT of sports wear, can get really busy, and…read moredoes not have the most helpful staff. It can be difficult to find things, as there is just SO MUCH STUFF, and it is all crammed in. BUT, I give this place 5 stars, as it a bargain hotspot. You can buy some good stuff here for CHEAP! Plus, it is pretty nearby for me to get to, and however busy it may get, it is still easier to deal with than Lilywhites... There seems to be a permanent sale on at this place - either that, or their products are offered at great discounts. I have bought numerous items here, including: Nike running leggings, sports bras, 1000 mile running socks, Londsdale waterproof jackets, t-shirts etc etc etc plus they also sell trainers, sports equipment, sports fashion, bags and so on. Definitely worth a look in, if you are a gym bunny, sportsperson or just need some new sports gear.

This place looks like bargain city from the outside and even more so on the inside. If you are…read morelooking for any sportswear then this place needs to be on your list. They have all the top brands of sports wear, trainers, training tops, jackets etc and it is a complete jumble sale.... I guess it is a very competitive market place these days and by the looks of things these guy's are the cheapest. It is complete madness in the store as it gets loads of people clambering to pick up a bargain but for 10 minutes of hell it might just be worth it.

SportsDirect in swansea is one of the worst sports shop i have ever been to. The customer service…read morewas dismal, the staff were inexperienced and the store was dark and depressing. I went there a few days ago to buy a pair of football boots for my son's birthday. I walked in and saw a complete mass of clothes all squeezed on rails, looked like a stock room. Could just about push my small pram through there, how on earth could a person in a wheelchair get in there?!. Took 10 minutes to find a member of staff to tell me where the boots were(basement), another 10 minutes to find the lift (was misdirected and ended up having to circle around the whole ground floor again!)and another 10 minutes to find anyone in the basement to help me. I'm not an expert on football boots, i knew what type of pitch he played on and trusted that i would get the best advice. Got home, showed my husband and dad first and they came up with the same answer - they're the wrong ones!. Next day, went back for a refund and told that they now only offer exchanges or gift vouchers. First time i was told this! The manager came and finger pointed at the company's latest new policy on returns and exchanges (which now only applies in store not online), printed on a small scrappy piece of paper and sellotaped on the desk! She looked confused as to why i had not seen it before? maybe it was because it was so small even a pair of socks would have covered it, never mind a shoe box! or maybe the lady didn't explain or finger point at it before i handed over my card?! A simple clear sign up on the wall behind the desk, like most shops, would have got my attention and made me fully aware of the company's new policy before i bought the boots. Will never go there again, it was a complete joke.