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    Fisher House

    5.0 (1 review)
    Open 8:30 am - 4:00 pm

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    137
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    2018

    12 years ago

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    Digestive Endoscopy Center - Huber Heights

    Digestive Endoscopy Center - Huber Heights

    3.0(2 reviews)
    6.9 mi

    From the moment I arrived for my colonostomy l was well cared for by a very professional medical…read morestaff . I was alone and quite a bit nervous . And they made me feel comforted and relaxed . I was very impressed !

    I prepped all night for a colonoscopy I was told today I couldn't have. I went through all of the…read moreregistration and instructions over the phone and was never told that I shouldn't take my glp-1. I received a call 2 days before my procedure asking about it. The woman that called was very nice and we ended up chatting about micro dosing glp-1 etc. She said she would speak to the doc and ask if I was okay to proceed since it was a microdose and the day of the procedure would be 5 days since my last dose. She said no news was good news. I even asked before we hung up "if I don't hear back, I should go ahead and prep, correct?" she said yes. I arrive today, the receptionist told me there is a message with a voice mails that was left. I have no voicemails and read off my missed calls- none of which were from the office. The receptionist even asked if she could see me phone. I explained the phone call called the tech (unsure of her title) who then told me that she spoke to me and never told me any of that. I went on to describe the conversation and then she said, "well you didn't talk to me." My husband even said, "you literally just said you spoke to her." then she denied having ever said that, then went on to say no one would have told me that. Why would I make it up? Why would anyone prep and show up knowing they wouldn't be able to have the procedure? As a premier health employee myself- that tech is an embarrassing representation of the company. So the next procedure will not be at this office. The office staff is pathetic.

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    Digestive Endoscopy Center - Huber Heights
    Digestive Endoscopy Center - Huber Heights
    Digestive Endoscopy Center - Huber Heights

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    Charles H Huber Health Center

    Charles H Huber Health Center

    1.0(1 review)
    7.1 mi

    PSA: Do not take your kids or yourself to the Huber Health Center / Kettering Health (whatever it…read moreis called, the one on 202) (but especially emergency care) unless you are already expecting to be billed at $1,200 for stepping into a room, being seen for 10 minutes, and receiving the most minor treatment possible. (Our insurance is fine, in-network, and there were appropriate "reductions" and payments made. This has nothing whatever to do w/ ability to pay, but rather the principle.) Neither the center, the physician, nor our insurance could or would give any indication prior to visit/treatment about costs or whether we should even be there versus suffering through until first available with doctor. In the few times we've had to take the kids after hours (because that is when everything bad happens), we've had a ridiculously hard time, even in the age of Google, figuring out where we could take them, how much it would cost, and weighing the options (sometimes you have no choice). When I asked "patient relations" what I should have expected or how I should have known this ahead of time, the answer was, "Just know that you're going to pay more during off hours." Thanks, every idiot knows that. I've taken the kids to other urgent cares AND to the ER, but the billing has not been this exorbitant. $688 flat fee for use of the room? $22 for an ointment I was told was a sample and given an Rx for anyway? And an additional $516 physician fee for taking a quick peek at pink eye? Apparently I should have expected that. Now I know, and so do you! The person kept trying to suggest a "payment plan" as if that was some magical solution, despite the fact that I told her I was calling based on PURE principle of the initial charges.

    Fisher House - medcenters - Updated August 2026

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