Initial impression was fine. Two stars because half the job was done properly. Michael did a quick walk around and provided a $295 estimate to clean all windows (interior and exterior) of our small 2 story house (13 windows/1 sliding patio door). Tony arrived as promised on the agreed date/time. He is a friendly, well spoken young man and went right to work. He used a brush on an extending pole attached by his hose to our external spigot. Upon completion, we noticed water droplets drying on the exterior of all the windows and leaving spots. He squeegeed the droplets off of one ground-level window by hand, but had no ladders and said he had no means of doing the rest. We decided to take it up with management rather than quibble with him, so he left. I called the office number and left a voicemail. Many days passed so I left another voicemail. I found the franchise headquarters number online and called them. They said Michael, the owner, was on vacation, but had returned days before and they would reach out to him. Finally, December 1st (8 days later), Michael called me and apologized and scheduled a return appointment to correct the issue. Today, December 12th, Tony arrived on time and said he had no instructions on what to do, but was told, "something about spots". I asked him to rewash the external windows and squeegee them off to get rid of the spots. He did the ground floor windows then came back and said it wasn't really working. He blamed my "acidic water" and said he'd have to have some sort of chemical cleaner to get them off. Apparently, he didn't have such a cleaner and no ladders, so no way to do it. He then asked what I wanted him to do. I wished him a Merry Christmas and thanked him for coming. As a prior small business (franchisee) owner, I know he had not been set up for success by his company. Recommendation: use someone else to clean your windows so you won't have to deal with this. read more

Had an appt to have my mother's windows cleaned and it was 9:00 the morning of and hadn't heard from the company. I called Fish and asked what time should I expect them and Mike said that his guys had a stomach virus or something. He said he had to reschedule and I said never mind that I would find another company. Mike should have called me first thing in the morning to reschedule. I also should have received a confirmation email or text the day before. Instead I was going to be waiting at my elderly mother's house waiting for a company that wasn't going to show up. read more

Easy to get a free estimate. Once we agreed, they showed up when they said they would. Miguel started the minute he arrived and now my windows shine. He did a fantastic job and I could not be happier. Fair price, excellent service, one call does it all. Can't ask for more than that. read more

My husband and I are moving, and one of the items on our checklist was to power wash the walkway to the house, all of the foundation, two porches, a large deck and the entire exterior of the house as well as clean all of our windows, including 10 sliding glass doors and 2 skylights. When I called Fish Power Washing, it turned out that someone was in my area, and could come to assess our needs to give an estimate. Joe came, who was the name our realtor had given us. He listened to what we wanted, walked around the house and gave us an estimate right then and there. We were expecting it to be in the thousands, but we were wrong, the price was extremely competitive. Mo and another man (sorry, I can't remember your name!) were punctual, even though it was 30 degrees outside, declined coffee and got to work. And work they did - all day long. I cannot express how happy I am with the job they did. Because of them, we will not have to pay around $5,000 to have the exterior of our house painted! And the windows. I wish I'd done this long ago so I could have enjoyed their work. I really can't recommend Fish - ask for Mo and his colleague!! read more

I would give them ZERO stars if I could. First, they changed my appointment. Then they failed to show up to said appointment, even though they chose the day/time. Then the didn't bother to call, answer the phone, or respond to email about where the hell they were. DON'T BOTHER WITH THIS COMPANY. Clearly they don't want your business. read more

Amazing job washing the windows in our 1895 row house. They did all the 8-over-8 windows, storms and screens and they are GLEAMING. Very, very pleased with their work! read more