Mike and all the staff are great. They truly care about your pets needs. It is great having a…read morelocal pet store that is not some big box store locally. The staff all truly care and they do their best. They usually have just about everything needed. For fish lovers they have some of the healthiest fish I have seen.

Everything they have pets they have feeders for pets and the birds are so colorful. I was really…read moreinterested in the snakes I thought all the pythons were super cool and everyone there is so friendly

The Aronovs are the best! Eugene cleaned my seriously neglected 55 gallon tank and Mrs. Aronov…read morepicked out a beautiful selection of new fish to restock. The most amazing part of all this was the distance they travelled to take care of me. I live in Skokie. Their shop is in Barrington! These people are not only very professional but extremely kind. As soon as I'm able to drive again I plan to make a pilgrimage to Fish Island. Thanks again k

Great family owned spot! Very helpful every time I come in with any questions I may have.read more

I never thought Id be leaving such a glowing review of a "chain" pet food store. But the manager…read morethere is fantastic. He walks-the-walk. He encourages team members there with his enthusiasm for the business. He and others are knowledgable about their products. They offer adoptions of cats there. Pet Supplies Plus hosted goat-yoga at least once - I couldnt go but I hope if they do it again that I can! I love that place. The only thing I didnt care for - the self serve pet wash- was very clean and inviting and I used it several times- but the water is too cool and the dryers also are cold-air dryers. Im sure this is a liability-things but after taking a room temperature bath- cool air left my small dog shivering. My big dogs were fine with it. Im not sure there is much they can do about cool/cold wash/dry experience. But the store itself is very clean. Staff is knowledgable. They seem to host and encourage public help- like doing food drives for the community pet-pantry and suggesting adoptions. I know they also were one of the sponsors of a vaccination day held at the local shelter. So- I do feel pretty good supporting a chain store- because if their wonderful staff and community outreach.

Great help ! Plenty of merchandise in stock. They off decent discounts. Can get your all your needs…read morefor your pets

My husband and I have kept both salt and freshwater tanks for years (and years), throughout states…read more We've been in Chicago-land (Oak Park) for 17 years and have seen some of our favorite (knowledgeable, awesome) Aquarium stores come and go or move farther away: Old Town Aquarium, downtown; Tony's Ocean Design (which will still love and recommend--shout out to Tony!!!!--but it's a hike) and the place on Devon (also a hike) that we used to frequent but closed years ago. The rest of "aquarium" stores that we've been to, are, imho, sh-t. You can imagine our surprise when this seemingly little "hole-in-the-wall" store that we thought nothing of when passing by in car, originally, turned out to be SO wonderful and SO close (side note: Oy! We've been going there a lot...too tempting!). And Eddie (Eddy?), the owner, has worked at like all the places I've just mentioned. It's a new store but he has *years* of experience, is super smart, and lovely in terms of the time he takes with people. He also has ample, knowledgeable staff, which is needed for this many fish tanks. I'm confused about the one-star review, and my guess is that person's fish died because they don't know enough about not overfeeding or water conditions or something...is her "son" in charge of feeding, and, if so, how old is he? We've bought both fish and corals from here and they've thrived. There are clear markings (for saltwater) for when the fish/corals have arrived to the store, and you can ask anyone there about extra care requirements and needs. I've not noticed anything "expired" either. As for clutter: It's on the smaller side, so yes...it can be tight. BUT: Eddie is in the process of moving the store to a bigger space just a few blocks away (even closer for us, Oy!). I highly recommend this store as the best new fish store we've found in quite a while. We will happily buy from them again. TIP: Make sure you sign up for membership, as that gives you perks and discounts. But even that said: Their prices are ridiculously reasonable (though I'll take the discounts, Eddie, with thanks!). Highly recommend! This spoken from two people who have spent quite a few years with home tanks of both kinds. Go visit! You won't be disappointed.

I had an outstanding experience here! I explained the aquarium set up I had and just wanted to…read moremake simple improvements. They didn't try to over sell me stuff. Very helpful. Turns out I was doing a lot wrong (like over cleaning) but the lady helping me (sorry forgot her name) was extremely helpful and really seemed to love sharing her knowledge. I honestly cannot wait to go back and explore the shop. Highly recommend.

The owner deleted my review on Facebook so I thought I'd leave it here, and blocked me after…read morerespindi g, so I included it here... I wrote.... "Please be sure to thoroughly disinfect any freshwater plants purchased from this location. I unfortunately did not, and the consequences were significant. While the staff was friendly, the store itself appeared somewhat unclean, and during my visit I noticed several lethargic goldfish as well as deceased fish in many of the freshwater tanks. Although I initially went in to purchase fish, I decided against it and instead brought home some water lettuce. Within three days, my own fish became severely ill, and despite our efforts to save them, two did not survive. It appeared to be an E. coli outbreak. In hindsight, I should have sterilized the plants before introducing them to my aquarium, even though this is not something I have typically done in the past. I hope this helps others avoid a similar experience, and perhaps the marine and coral sections are maintained to a higher standard." I'm not at all surprised to see other people commenting that the store had dirty tanks. Deleting poor reviews after responding with a snarky comment says a lot about the business owner. Shop at your own risk. *The owner can't block this review, but look how he responded when he knew the public wouldn't be able to read his words. Also, the plants i purchased did not come out of a discus tank. Please, go in for yourselves but make your purchases at your own risk.

Great selection run by knowledgeable fish experts. Half…read morefresh water / half salt water fish in stock.

Excellent staff Ben is very knowledgeable and professional everywhere you look in the store, it's…read moreclean and full of life. And happiness, it's almost like a zoo. We will be back & thank you kindly Paul, the owner was there. What a pleasure to meet Merry Christmas to you all. We look forward to coming back there the plants for the aquarium, fresh water are excellent quality the guppies came in from Asia and the quality is so beyond excellent. I can't wait to go back and get another aquarium going. Thank you all Chris and Dawn

Customer service was great! The guys were very knowledgeable and the selection of products were…read morereally good.

Amazing and knowledgeable staff. My Betta was purchased from them and he is super happy and…read morehealthy! They helped educate me on how to properly set up his tank and his feeding cycle. Out of all the Aquarium stores in the burbs, this is by far the best!!!

Great selection of both freshwater and saltwater fish…read more Staff was really knowledgeable and quite helpful. Also, all the tanks seem well cared for and clean.

Sean rocks! He had great advice for getting my planted tank established and he set me up with some…read moreember tetras and red cherry shrimp, both of which had pregnant females. The population in my tank is healthy and booming!! Thank you Sean!

As for the retail shop, not super knowledgeable people with terrible livestock choices. I've only…read morebought a handful of corals and they have introduced aptasia, an insane number of flatworms, bubble algae, and none of them were health either.

Robs Aquatics is the best! They're so knowledgeable and give us the best service. We have no issues…read morewith any of the fish or corals we buy from them and have been loyal customers for years. They are the only place to go for your Salt Water needs in the Chicagoland area.

If you're in the no,you're in the no, No description…read morenecessary. 10 out of 10,since the day Rob opened the door. Tank's Dude! It's always been a fishy relationship. The level of consistent Professionalism in the trade,product quality,selection,price point! A Quality marine Shop doesn't need 1,000,000 gallon fancy display tank,they need Rob's Aquatics.

The aquarium we have came with the house we bought, complete with many fish. We've struggled to…read morekeep the tank clean and fish alive for 4 years! As background, we hired another company about 2 years ago, to do regular cleanings (every 3 months or so), while doing water changes in between. It seemed to help. The tank generally looked ok. But the tank conditions continued to go down hill over time, and we had multiple bouts with extreme algae blooms. The equipment also got built up with more and more gunk. Out prior service team never advised us on how to prevent these issues. They just cleaned it up and left. Finally, when our prior service company failed to fit us in for a cleaning for over two months, meaning we went 5 months with no professional cleaning, we knew we had to go elsewhere! We hired Rick to completely redo our 150 gallon aquarium. We got an "all in" quote up front which was very reasonable. Basically same cost as a year of professional cleanings, which we would no longer need. Rick educated us on what was wrong and how he could adjust our set up so it will be virtually maintenance free and beautiful! He told us our filter was actually too small to keep the tank clean! He advised us against auto feeder unless on vacation. He completely emptied the tank and started from scratch. He also moved our equipment to a better place so it's more out of sight. He added black sheets to sides to prevent algae growth. And he has been over many times to monitor the cycling of the new environment, and will next add the fish. If you want an expert, who will not overcharge and will be honest and educate you, go with Aquatic Works. NEW: Added our fish after tank cycled enough. It just looks like a work of art!!

Fantastic family run business that has an immense knowledge of fresh and salt water aquariums…read more Rick set me up with a 230 gallon salt water aquarium back in 1999, and has helped me keep everything running smoothly ever since. I would highly recommend Aquatic Works.