On Saturday, I was heading to a carnival. I didn't know whether vendors took cash only, or had…read moredebit and credit card options. I decided to hit this Scotiabank before heading over to the carnival. This Scotiabank is in a plaza. It has a drive-thru. It's across from Tim Hortons that also has a drive-thru. It's like night and day comparing the craziness at Timmy's versus the calm at this branch. I entered this plaza from Saginaw Parkway. The drive-thru's exit sign was facing me. I needed to make a tight u-turn to get to the ABM. It works if you drive a small car. If you drive a huge limo, forget it! Before I reached the ABM, there was a sign with details on how to switch your mortgage to Scotiabank. It was all in capital letters, so this branch is obviously excited to get your business. It was also the most reading that I have ever done at any bank drive-thru in my life. I got to the ABM. I bank with Tangerine, so my card works at any Scotiabank ABM. I love that you can select your cash denominations and elect to not get a receipt if you want to save a tree. I got my cash quickly. I then saw another sign for more leisurely reading. You must be somewhat literate here, which was the vibe that I was getting. I decided to circle around the branch. It was open on an early Saturday afternoon with lots of parking around it. I also found the official drive-thru entrance. The better option is to enter from Franklin Boulevard. The lane is wide and it was nice getting the full, correct drive-thru experience. I had a great experience using the drive-thru ABM. Maybe I'll check out the branch next time when I'm in the area. (181)

No fee personal banking Credit Union. Amazing employees and all bank related services providedread more

Staff are generally friendly here. The line can be pretty long here especially month end. I would…read morerecommend to stop the chatting when the line gets long. By that time people just want to go in and out after waiting more than 10 minutes.

I'd had an issue with my TD VISA card that made it necessary to order a replacement. I was told it…read morewould be ready (and in fact, faster if I picked it up from the branch in person) by Thursday of last week. (I should note though that their phone customer service deserves 4 stars because both times that I'd called, they were amazing). When I went in on Thursday afternoon, the card hadn't arrived. The next day being Remembrance Day, I figured I'd give them till Monday. So, off I went to pick it up. A banking officer who had come out of his office to help the receptionist, was perfectly nice when he first asked if he could help me. I mentioned by reason, and his response was, "well did we call you?" No you didn't call me, but check anyway - sir. Sure enough, when he checks, my card is there . So then he needs to verify the information and my identity . Not sure what was the issue - because all I heard was him telling the receptionist who was looking the info up online "how the hell did we give her a card without..." and when I asked if everything was ok, he's like, "someone wasn't doing their job right" . Fair enough - but does that mean you have to be snarky to me? And about me, in front of me? As though I shouldn't have gotten the card? I got this card more than years ago, back in college. His running commentary didn't end there : for every question I had to answer, he had a mean spirited comment or smirk. I don't mind answering the questions you have to verify my identity - that's expected and in fact, welcome because I'd rather you be diligent about such things but seriously? You cannot be professional, and pleasant? Is it that hard to have display some decent manners? If you read my other reviews, you'll notice that I'm not easily dissatisfied with customer service. Having worked in retail growing up, I'm always mindful of the fact that it's not easy to be nice all day long. Plus, I don't like confrontations, so I just said - any other questions you need to ask? I tried to keep a pleasant smile on my face, and I have to say, I had a very hard time. Anyway, all in all - this one person's attitude made it a rather unpleasant experience for me. I'll definitely be staying away from this branch if I can possibly help it.

I never seem to have to wait at the machines at this branch which is always surprising to me...not…read morethat I'm going to ever complain about that at all. I have been to a few different banks and find TD treats me the best.

short and sweet. this location is great, because its tucked…read moreaway from the hustle and bustle of the south common mall, but getting in and out of the parking lot is utterly frustrating. great staff, great service, and very clean. just not a fan of the frustration before even getting to the bank.

This is a TD facility yes but it does not have any tellers there. If you're looking for US dollars…read moreyou can't get it from the employees here since the employees are only advisors. These advisors speak up to 10 different languages and specialize in personal lending (including mortgages), investments, financial planning, and various new accounts. In this branch it may seem like a lounge at an airport rather than a bank because it doesn't feel like a bank. There are even coin machines that will accept loads of coins and deposit directly into your TD account as well as an ATM that is interactive and will give you denominations of your choice down to 5 dollar bills. The hours are also later like some TD branches, up to 8pm on weekdays.

I visited this branch at the first bank yelp event!…read more The branch in itself is quite different with no tellers and only advisers. The staff was very friendly and bank manager Andrew was just awesome! You can follow Andrew on twitter or send your comment through yelp... As there are no tellers, there are state of the art machines to deposit you money and pay bills. They also take coins. The financial advisers are well versed in various languages and specialize in leading, investments and financial planning...just to name a few.

There is no more currency exchange here... Too bad because this was our go to place for that.read more

Peiter and his team are great to work with. Fast, efficient and trusted. Highly recommend this…read morecompany.